Experience

AWCC

• Telecommunications
• 300 - 400 Employee

• Intelligent Network(IN) Senior Engineer

  • Apr 2016 - Present

  ‣ Operation, Administration, maintenance and performance Monitoring of all IN entities (i.e. Unified, Share@Once,PCRF, PayMobile, MPOS, IPD, USSDs, SAAM, @COM, BnR servers, SMSC, ..) ‣ Diameter (mainly Gy and Gx interfaces)/SS7 monitoring, optimization , problems tracing, analysis and resolution. ‣ Pre and Post upgrade Regression testing and verification of platforms/ applications/features. ‣ Unix/Linux system administration and maintenance of HP hardware and DEL VNX series storages. ‣ Tariff management and configurations for marketing campaigns. ‣ Roaming configurations, troubleshooting and TAPIN verification. ‣ Perform integrations with 3rd party applications. ‣ Configuration, Administration of F5 BIGIP load balancers, developing rules by writing TCL scripts. ‣ Provide performance, traffic and quality reports including diameter, ss7, smpp, tcp, http protocols. ‣ Develop sql, shell scripts, automate schedule jobs. ‣Data analysis related to subscriber behavior, Promos,..etc as require by IN or other departments. ‣ Backup and restore configuration, monitoring, administration and problems solving. ‣ Day to day operational activities. Show less



Tech Mahindra

• IT Services and IT Consulting
• 700 & Above Employee

• NSN IN & eServ PayMobile 2nd level Technical support

  • May 2013 - Dec 2013

  Working as second line technical support Engineer for my company client (AWCC) in Afghanistan performing the following tasks: ■ Administration, troubleshooting (on hardware/software or protocol level) and fault/EMCY handling of daily operations and maintenance issues of Solaris based NSN IN select@once 1.8 (Prepaid) platforms, Care8.2, IP dispatcher (IPD), @com servers, Backups & Restore servers and Eserv PayMobile 1.0 platforms. ■ IN service features/Tariff administration on Offer manager/Tariff Tool. Hot patch installation, service correction and CR roll-out and activation, customer acceptance (ATMNs), Project management and coordination. ■ Working & managing the third party vendors (Oracle, SUN, eSG). System Integration, testing & verification of new IN service features. Acceptance tests, Network Integration. ■ Providing 24/7 on call emergency support to customer. Show less



SabafonYemen

• Yemen
• Telecommunications
• 300 - 400 Employee

• VAS & IN support senior engineer

  • Jan 2007 - Apr 2013

  Duties: ■ To look for, code, and to implement sutable Unix-based scripts and windows-based scripts solutions to problems and to resolve technical issue on the following platforms: NSN IN,SMSC, Jinny MMSC, Jinny JMR, Globitel USSD, Globitel OTA, Globitel RBT, Globitel MCN,Movius VMS ,IN Mediation and any other VAS and IN systems. ■ To develop Unix-based solutions in-house for light services and modules; this includes write up of Unix and windows scripts. ■ To analyze, administrate and support the Unix and Windows platforms of the VAS & IN unit. ■ VAS & IN projects implementation/supervision. ■ VAS & IN services commissioning, system and services acceptance tests. ■ VAS & IN services Operations & maintenance. ■ Quality reports, optimization and suggestions. ■ Loading of new software versions or releases. ■ Coordinate and implement new patches between Switching and VAS & IN units. ■ Systems analysis and statistical reporting. ■ Housekeeping of the VAS & IN documentations. Systems and services testing. ■ Writing up technical reports. ■ Fault logging, reporting and support follow up for all VAS & IN systems. ■ To support the IN and messaging teams within VAS & IN unit, also to support the FMS, and Revenue Assurance for VAS & IN related issues. ■ To coordinate with Customer car/Back Office for their related problems to VAS & IN in a support manner for the main special teams ■ Defining new Aims(SMPP,MM7,MM4). ■ Configure the SMSC, MMSC, JMR, IN Mediation, and VMS. ■ Administering and configuring SS7 connections. ■Following up some problems between the VMS and SMS SMPP Connections. ■VMS SS7 Connections. ■ Perform second line of maintenance tasks related to IN/VAS platforms / systems Show less



SabaFon GSM company

• VAS & IN operations engineer

  • Jun 2006 - Jan 2007

  Duties: ■ Implementation and execution of infrastructure work such as cabling, wiring termination, warehousing, and storing VAS equipments, systems and spare parts. ■ VAS projects implementation. ■ VAS Network monitoring, maintenance and troubleshooting. ■ VAS services commissioning, systems and services acceptance tests. ■ VAS services operations and maintenance. ■ Quality reports, optimization and suggestions. ■ loading of new SW versions or releases. ■ Performing daily checks. ■ Content systems and services testing. ■ writing up technical reports. ■ Fault logging, reporting and support follow up. ■ Dealing with the systems and services of the following: Voice Messaging, Short Messaging, Multimedia Messaging, USSD, OTA, RBT, Prepaid services, Value Added Services on all systems, GPRS and any additional to the position, according to the work needs. ■ Perform second line of maintenance tasks related to IN/VAS platforms / systems Show less



Orgwan Marketing & Advertisement company

• China Office Manager

  • Nov 2005 - Jun 2006

  ■ Managing & Organizing the Office. ■ Consulting service to our clients about the appropriate Chinese suppliers and manufactures. ■ Finalize negotiations with suppliers, factories & Company clients. ■ Preparing the office budget and monthly-yearly business plans. ■ Creating and maintaining a database containing information about all Chinese factories and suppliers. ■Creating new business ideas for the company. ■ Managing & Organizing the Office. ■ Consulting service to our clients about the appropriate Chinese suppliers and manufactures. ■ Finalize negotiations with suppliers, factories & Company clients. ■ Preparing the office budget and monthly-yearly business plans. ■ Creating and maintaining a database containing information about all Chinese factories and suppliers. ■Creating new business ideas for the company.



Yemen Soft Software solutions & Consultations Company

• Technical Support Engineer

  • May 2005 - Nov 2005

  ■ Installation, Configurations, Troubleshooting, following-up and maintaining all software and tools produced by the company. ■ Support the management, developers and marketers the required statistical reports. ■ Inventing new business ideas & solutions in favor of the company profit. ■ Installation, Configurations, Troubleshooting, following-up and maintaining all software and tools produced by the company. ■ Support the management, developers and marketers the required statistical reports. ■ Inventing new business ideas & solutions in favor of the company profit.



Al-Hayah production corporation

• Production Manager

  • Jan 1999 - Jun 2000

  ■ Managing, Supervising, Follow-up and planning the all company’s productions. ■ Managing, Supervising, Follow-up and planning the all company’s productions.



Al-najah school

• English & Computer Teacher:

  • May 1998 - Dec 1999

  Teaching computer & English curriculum created for elementary and secondary education student Al-najah school. Teaching computer & English curriculum created for elementary and secondary education student Al-najah school.