Faith Watkins

Customer Advocacy Specialist at Dexcom
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Location
San Diego, California, United States, US

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Experience

    • United States
    • Medical Equipment Manufacturing
    • 700 & Above Employee
    • Customer Advocacy Specialist
      • Oct 2019 - Present

      Assists with the maintenance and monitoring of a variety of cGMP documentation including complaint files, complaint processing system, Medical Device Reporting, corrective action and preventative actions (CAPA), and maintenance of other related quality system records as required. Assists with the maintenance and monitoring of a variety of cGMP documentation including complaint files, complaint processing system, Medical Device Reporting, corrective action and preventative actions (CAPA), and maintenance of other related quality system records as required.

    • United States
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Administrative Assistant
      • Jul 2019 - Oct 2019

      • Answering calls and directing them to the intended party • Logging new car deals, completing RDR reports, tracking and reporting sales • Administering gas cards, dealer plates, and logging each transaction • Answering calls and directing them to the intended party • Logging new car deals, completing RDR reports, tracking and reporting sales • Administering gas cards, dealer plates, and logging each transaction

    • Consultant
      • Oct 2018 - Dec 2018

      • Implemented targeted strategies to attract volunteers and clients in the Delaware County area. • Optimized CVIM’s newsletters to increase participation with promotion focus vs. prevention focus strategies • Implemented targeted strategies to attract volunteers and clients in the Delaware County area. • Optimized CVIM’s newsletters to increase participation with promotion focus vs. prevention focus strategies

    • United States
    • Medical Practices
    • 1 - 100 Employee
    • Consultant
      • Sep 2018 - Dec 2018

      • Improved contact with the founders of the program by the establishment of a designated overseer. • Consolidated the creation of a student run board to assist in all program matters. • Delivered quantitative data explaining why awareness and participation was limited and distributed suggestions based off of the data. • Improved contact with the founders of the program by the establishment of a designated overseer. • Consolidated the creation of a student run board to assist in all program matters. • Delivered quantitative data explaining why awareness and participation was limited and distributed suggestions based off of the data.

Education

  • Villanova University
    Communication, General
    2015 - 2019

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