Faith Canosa
Client Care Coordinator at Team Borham- Claim this Profile
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Experience
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Team Borham
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United States
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Real Estate
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1 - 100 Employee
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Client Care Coordinator
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Jan 2021 - Present
- Manage the incoming and outgoing database referrals for the organization.- Create and maintain tracking tools for the team’s various systems, processes, and procedures.- Assist the executive leadership team including the VP and CEO.- Oversee the junior interns and assist in their professional development. - Manage the incoming and outgoing database referrals for the organization.- Create and maintain tracking tools for the team’s various systems, processes, and procedures.- Assist the executive leadership team including the VP and CEO.- Oversee the junior interns and assist in their professional development.
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Craft Street Kitchen
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United States
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Restaurants
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1 - 100 Employee
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Server, Hostess, and Curbside Specialist
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May 2020 - Present
- Collaborate and communicate effectively with the front of the house to produce a plan of action that ensures a positive customer experience. - Utilize critical thinking skills to determine optimal seating arrangements for each guest.- Prioritize increasing the company revenue by exceeding sales goals.- Coordinate with the kitchen staff to ensure that orders are prepared correctly and in a timely manner. - Collaborate and communicate effectively with the front of the house to produce a plan of action that ensures a positive customer experience. - Utilize critical thinking skills to determine optimal seating arrangements for each guest.- Prioritize increasing the company revenue by exceeding sales goals.- Coordinate with the kitchen staff to ensure that orders are prepared correctly and in a timely manner.
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Christian Tyler Properties, LLC
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United States
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Real Estate
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1 - 100 Employee
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Financial Analyst and Investor Relations Intern
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Jan 2020 - Mar 2020
- Create, maintain, and interpret financial statements using Tableau and Microsoft Excel to form accurate summaries and reports. - Conduct research on the EB-5 Program and produce reports on the information found.- Provide analytical support to the origination and asset management teams - Create, maintain, and interpret financial statements using Tableau and Microsoft Excel to form accurate summaries and reports. - Conduct research on the EB-5 Program and produce reports on the information found.- Provide analytical support to the origination and asset management teams
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Hostess
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Jul 2019 - Jan 2020
- Collaborate with each host and busser to make sure that all parties are seated within or under the quoted wait time to ensure customer satisfaction.- Utilize critical thinking skills to determine which parties to place at each table and which tables to hold for larger parties.- Ensure accuracy with each to-go order by communicating with the back of house staff. - Collaborate with each host and busser to make sure that all parties are seated within or under the quoted wait time to ensure customer satisfaction.- Utilize critical thinking skills to determine which parties to place at each table and which tables to hold for larger parties.- Ensure accuracy with each to-go order by communicating with the back of house staff.
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Carmel Kitchen & Wine Bar
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United States
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1 - 100 Employee
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Hostess
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Jan 2018 - Jul 2019
- Organized an efficient rotation system and adapted this system as necessary when large parties needed to be accommodated for. - Forecasted the proper wait times for each party according to their requests and the number of parties ahead of them. - Organized an efficient rotation system and adapted this system as necessary when large parties needed to be accommodated for. - Forecasted the proper wait times for each party according to their requests and the number of parties ahead of them.
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Education
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University of South Florida
Bachelor's degree, Finance and Real Estate -
St. Petersburg College
Associate of Arts - AA -
Florida State University
Marketing -
Countryside High School
High School Diploma