Experience

JPC TRADE CO., LTD.

• Japan
• International Trade and Development
• 1 - 100 Employee

• Sales Executive

  • Jan 2018 - Present

   Tele Sales  Online Marketer and CRM Directly management  Client retention.  Act as the intermediary between the client and the Japanese counterparts  Managing and advise clients on units desired  Increase leads using online marketing  Drive customer loyalty and satisfaction Assist clients in auction bidding for Vehicles  Handle walking in clients  Coordinate with car dealers in Kenya obtain units for their workshops  Tele Sales  Online Marketer and CRM Directly management  Client retention.  Act as the intermediary between the client and the Japanese counterparts  Managing and advise clients on units desired  Increase leads using online marketing  Drive customer loyalty and satisfaction Assist clients in auction bidding for Vehicles  Handle walking in clients  Coordinate with car dealers in Kenya obtain units for their workshops



HERI HOMES AND PROPERTIES

• Nigeria
• Real Estate
• 1 - 100 Employee

• Administrative Assistant

  • May 2017 - Sep 2017

   Handling office tasks, such as filing, generating reports and presentations, setting up for meetings, and reordering supplies.  Providing real-time scheduling support by booking appointments and preventing conflicts.  Making travel arrangements, such as booking flights, cars, and making hotel and restaurant reservations.  Screening phone calls and routing callers to the appropriate party.  Using computers to generate reports, transcribe minutes from meetings, create presentations, and conduct research.  Greet and assist visitors.  Maintain polite and professional communication via phone, e-mail, and mail.  Anticipate the needs of others in order to ensure their seamless and positive experience. Show less



Property Reality Company (PRC) Ltd

• Kenya
• Real Estate
• 1 - 100 Employee

• Customer Service Representative

  • Jan 2015 - Mar 2017

   Telesales, Cross selling and up selling.  Online Marketing, Social Media Updating and Face book campaign.  Advising on new trends.  Open and maintain CRM client accounts.  call centre department for the company  Organizing and maintaining client files.  Alerting available properties to prospective clients.  Organize maps and carry out surveys on open days.  Handle all customer complaints over the phone, emails or face to face  Prepare a transfer, sale agreement documents for the clients  Client retention.  Invite clients and prospects to company events.  Setting up meetings with clients  Handle calls for international business.  Coordinating and facilitating signing of all required documents Show less



AFROVAS RESEARCH LTD

• Nairobi, Kenya

• Administrative Assistant

  • Jan 2012 - Dec 2014

   Answer, screen and transfer inbound phone calls.  Receive and direct visitors and clients.  General clerical duties including photocopying, fax and mailing.  Maintain electronic and hardcopy filing system.  Retrieve documents from filing system.  Handle requests for information and data  Resolve administrative problems and inquiries.  Prepare written responses to routine inquiries.  Prepare documents including, reports, memos and emails.  Schedule and coordinate meetings, appointments and travel.  Prepare agendas for meetings and prepare schedules.  Record, compile, and distribute minutes of meetings.  Open, sort and distribute incoming correspondence.  Maintain office supply inventories.  Coordinate maintenance of office equipment.  Coordinate and maintain records for staff, telephones and petty cash. Show less



Liberty Group South Africa

• South Africa
• Insurance
• 700 & Above Employee

• Salesperson

  • Jul 2009 - Jan 2011

   Design and implement effective marketing strategies to sell new insurance contracts or adjust existing ones  Contact potential clients and create rapport by networking, cold calling, using referrals etc  Appraise the wishes and demands of business or individual customers and sell the suitable protection plans  Collect information from clients on their risk profiles in order to offer them the proper solution  Prepare reports to shareholders on the success of your business endeavors  Retain continuous awareness of transactions, sales and terms and keep relative records  Check insurance claims to solidify trust and safeguard reputation  Frequently replenish job-specific knowledge and apply it on the field  Fulfill all company-established policy obligations Show less