Agriculture Field Specialist

• Jan 2021 - Present

Crop Health Officer

• Feb 2017 - Aug 2020

-Oversee crop health team efficacy providing training to crop health agents in Nyanza and Western headquarters on crop health pest, disease, and plant nutrition -Design team performance tools by obtaining agent opinions, assessing and presenting to the manager for review -Handling Zendesk cases -Designing survey questions and creating google forms for surveys to collect data from farmers and field officers and running data analysis. -Attempts to resolve all inquiries on the first contact with farmers before forwarding cases to crop health specialist -Follows up farmers by calling them back after consulting and researching on specific issues -Provides advice, information on crop health issues to farmers and field staff -Accurately record details of calls and issues on Zendesk (database software) -Identifies and escalates priority issues or complaints from the field team to the management. -Sends emails to field leaders answering their inquiries on crop health issues -Training farmers, data entry and data collection. Show less

Agronomic Sales Representative

• Jul 2015 - Apr 2016

-Training farmers to adopt biological pest control that leads to safe, green and cost effective crop protection. -Assisting farmers with scouting on their farms -facilitate farmer training's -monitoring demo sites -Combating Tuta absoluta among smallholder tomato farmers in Western Kenya and North Rift using Tutrack, a pheromone-based trap -Monitoring and documentation of data collected from the farmers -Led in-person interviews using questionnaires and computers -Training farmers to adopt biological pest control that leads to safe, green and cost effective crop protection. -Assisting farmers with scouting on their farms -facilitate farmer training's -monitoring demo sites -Combating Tuta absoluta among smallholder tomato farmers in Western Kenya and North Rift using Tutrack, a pheromone-based trap -Monitoring and documentation of data collected from the farmers -Led in-person interviews using questionnaires and computers