Digital Account Manager

• Aug 2020 - Present

Account Manager

• Dec 2018 - May 2020

- Be the primary point-of-contact for all post-sale campaign-related inquiries. - Maintain deep knowledge of offerings and business. - Manage I/O processing, campaign setup and creative submission. - Monitor campaign delivery, troubleshoot issues, and provide optimization recommendations throughout campaign. - Create post reports, providing insights and recommendations for future campaigns - Maintain strong client and agency relationships - Be the primary point-of-contact for all post-sale campaign-related inquiries. - Maintain deep knowledge of offerings and business. - Manage I/O processing, campaign setup and creative submission. - Monitor campaign delivery, troubleshoot issues, and provide optimization recommendations throughout campaign. - Create post reports, providing insights and recommendations for future campaigns - Maintain strong client and agency relationships

Campaign Implementation Executive

• Nov 2017 - Oct 2018

* Project management – Plan, coordinate, monitor and optimize the execution of commercial campaigns – including written, video, social and events. * Management of production budgets. * Conduct thorough post campaign reporting and analysis on all branded content, providing performance delivery data. * Communicate effectively to internal teams, clients and agencies and manage expectations around project delivery. * Support sales managers in creation of solutions to briefs. Work with internal teams to collate tailored media, content and production packages during pitch, negotiation and implementation phases for client campaigns.

Project Manager

• Nov 2016 - Nov 2017

* Coordination, implementation and management of large scale commercial campaigns across print, social and digital platforms, (often including photo and video shoots and event sponsorship) to ensure deadlines, benchmarks and goals are met.* Creating a sophisticated post sale experience for clients that exceeds expectations and results in repeat business.* Develop campaign project plans to ensure all campaigns are executed seamlessly, on time and on budget.* Proactively monitor and report on campaigns within campaign period to ensure KPIs are met or exceeded.* Provide commercially viable optimisation recommendations* Organise, clarify and communicate complex information clearly and succinctly* Conduct meetings for campaigns as required with internal and external stakeholders* Build and maintain effective working relationships with clients, agencies and their partners* Facilitate post campaign reviews making sure key learning’s are shared with all stakeholders

Advertising Coordinator

• Mar 2015 - Nov 2016

* Management of multiple accounts/campaigns and developing a thorough understanding of client needs and objectives.* Campaign maintenance, data management, sales bookings and reports* Work with new and existing clients to implement strategies that deliver on the clients' goals.* Consistently report on client campaigns and activities as well as manage and resolve any arising issues* Monthly advertising tracking and reporting* Administrative sales support including meeting and diary management, expense tracking and input of bookings.