Faith Mabu Nteta

Managing Director at Service Bridges Consulting
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Contact Information
us****@****om
(386) 825-5501
Location
Gaborone, Botswana, BW
Languages
  • English Full professional proficiency
  • French Full professional proficiency
  • Setswana Full professional proficiency

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5.0

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Stuart White

Mabu is a leader in her field and has done considerable work in helping Botswana focus on improving and creating awareness of customer service. She is a role model to many and her influence is not limited to the corporate and public domains as she is active in many areas: as a leader, a woman, entrepreneur, corporate citizen, patron of the arts, etc.. I can recommend Mabu as the consummate professional who is highly skilled in leadership, customer service strategy, training, development, and facilitation.

Rockie Mmutle

Mabu will guide you in developing a corporate strategy that will turnaround your organisation. She is not only a consultant who comes in goes, but assists in monitoring progress and implementation.

Sethunya Mosweu

Mabu is a conscientious individual who leads from behind and takes on quiet leadership that instills ownership and accountability within her business consultations. I have experienced in wonder her calm style of professional achievement and accept that this is a skill for highly intuitive, introspective, engaged professionals who are as fully accomplished as she is. I have noted her passion to encourage and grow our youth and women particularly to achieve personal greatness without concern to her personal detriment and stand in total admiration that her convictions are indeed by far superior to most. She brings such a bright shining light of hope and serenity that belies within its self a different sense of strength and power of both spirit and character. I wouldn't hesitate to recomend her as a mentor, coach, executive, consultant and or community leader.

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Credentials

  • Certified Management Consultant, Gallup Q12 Trainer, Trainer of Trainers, BQA Accredited , Corporate Governance Certified
    Institute of Management Consultants, Gallup, BQA, Governance

Experience

    • Botswana
    • Business Consulting and Services
    • 1 - 100 Employee
    • Managing Director
      • Aug 2000 - Present

      Principal Management Consultant with experience in training, business turnaround and performance improvement. Plans, Manages and delivers projects in customer service training, consulting and Research. Possesses exceptional abilities in accurately identifying business problems, formulating strategic plans, facilitating & initiating change and helping to design new strategies for implementing new processes in challenging and diverse environments. Additional experience in supervisory and Leadership Development and management of performance Furthermore, Has a proven track record of success in various listed & non-listed entities, seeing them through turnarounds, and volatile competitive landscapes. An experienced and solutions driven thought leader on organisational development and teambuilding processes. Show less

    • Managing Director
      • Aug 2000 - Present

    • Owner
      • Jul 2000 - Present

      As the Managing Director I ensure that the work culture and working environment in the organisation is conducive to promote positive work environment. Being the representative of the organisation's ideologies and mission statement, I regulate, modify and implement changes that are aimed to boost employee efficiency and garner successful outcomes to the organisation. Key Performance areas include responsibility to:Implement PoliciesInspire InnovationPlan Strategic Business ObjectivesRepresent the OrganisationBuild a TeamAllocate BudgetsPromote Positive Work CultureOverall as MD key deliverables are inclusive of but not limited to:• Ensuring a strategic plan and business plan are set in place and constantly monitored• Producing the organisational budget every year and managing associated resources• Ensuring realistic organisational and employee goals are set for the organisation, and that these goals are met• Ensuring the organisation complies with company law and other relevant legislation• Monitoring performance and ensuring the organisation remains successful Show less

    • Managing Director
      • Jul 2021 - Present

      Oversee the company affairs and ensure compliance with governance and regulatory requirements. Ultimate responsibility for the welfare and safeguarding of interests of all stakeholders of the company and maintaining oversight of its policies and procedures. Oversee the company affairs and ensure compliance with governance and regulatory requirements. Ultimate responsibility for the welfare and safeguarding of interests of all stakeholders of the company and maintaining oversight of its policies and procedures.

    • Managing Director
      • Jul 2021 - Present

Education

  • University Of Botswana
    Master of Business Administration (M.B.A.), Business Administration and Management, General
    1996 - 1998
  • University of Botswana
    Bachelor of Arts (BA)
    1987 - 1990

Community

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