Faith Cowell
Intake Coordinator at M. Austin Jackson Attorney at Law- Claim this Profile
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Bio
Experience
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M. Austin Jackson Attorney at Law
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United States
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Legal Services
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1 - 100 Employee
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Intake Coordinator
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Feb 2022 - Present
Evaluate and analyze prospective client inquiries to determine how to best assist their legal needs, perform all onboarding duties for new clients, create and maintain spreadsheets regarding lead data, organize and maintain case files, communicate with clients to support their needs, and draft legal documents for attorney review. Evaluate and analyze prospective client inquiries to determine how to best assist their legal needs, perform all onboarding duties for new clients, create and maintain spreadsheets regarding lead data, organize and maintain case files, communicate with clients to support their needs, and draft legal documents for attorney review.
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Floor Manager
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Jan 2021 - Feb 2022
Supervise wait-staff in order to preserve smooth restaurant operations while communicating with customers to mitigate potential conflicts.
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Bartender/Server
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Oct 2018 - Feb 2022
Worked as a member of a team to ensure and maintain high standards of customer service during high-volume, fast-paced operations.
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Red Lobster
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United States
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Restaurants
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700 & Above Employee
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Server
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Aug 2016 - Aug 2018
Worked as a member of a team to ensure and maintain high standards of customer service during high-volume, fast-paced operations. Worked as a member of a team to ensure and maintain high standards of customer service during high-volume, fast-paced operations.
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Olive Garden
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United States
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Restaurants
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700 & Above Employee
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Server
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Aug 2015 - Aug 2016
Worked as a member of a team to ensure and maintain high standards of customer service during high-volume, fast-paced operations. Worked as a member of a team to ensure and maintain high standards of customer service during high-volume, fast-paced operations.
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Education
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Georgia Southern University
Bachelor of Science - BS, Criminal Justice and Criminology -
University of Central Florida
Associate's degree, Criminology