Faith Cowell

Intake Coordinator at M. Austin Jackson Attorney at Law
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Augusta Area

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Experience

    • United States
    • Legal Services
    • 1 - 100 Employee
    • Intake Coordinator
      • Feb 2022 - Present

      Evaluate and analyze prospective client inquiries to determine how to best assist their legal needs, perform all onboarding duties for new clients, create and maintain spreadsheets regarding lead data, organize and maintain case files, communicate with clients to support their needs, and draft legal documents for attorney review. Evaluate and analyze prospective client inquiries to determine how to best assist their legal needs, perform all onboarding duties for new clients, create and maintain spreadsheets regarding lead data, organize and maintain case files, communicate with clients to support their needs, and draft legal documents for attorney review.

    • Floor Manager
      • Jan 2021 - Feb 2022

      Supervise wait-staff in order to preserve smooth restaurant operations while communicating with customers to mitigate potential conflicts.

    • Bartender/Server
      • Oct 2018 - Feb 2022

      Worked as a member of a team to ensure and maintain high standards of customer service during high-volume, fast-paced operations.

    • United States
    • Restaurants
    • 700 & Above Employee
    • Server
      • Aug 2016 - Aug 2018

      Worked as a member of a team to ensure and maintain high standards of customer service during high-volume, fast-paced operations. Worked as a member of a team to ensure and maintain high standards of customer service during high-volume, fast-paced operations.

    • United States
    • Restaurants
    • 700 & Above Employee
    • Server
      • Aug 2015 - Aug 2016

      Worked as a member of a team to ensure and maintain high standards of customer service during high-volume, fast-paced operations. Worked as a member of a team to ensure and maintain high standards of customer service during high-volume, fast-paced operations.

Education

  • Georgia Southern University
    Bachelor of Science - BS, Criminal Justice and Criminology
    2018 - 2020
  • University of Central Florida
    Associate's degree, Criminology
    2016 - 2018

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