Account Executive

• 2022 - Present

Account Executive

• Oct 2021 - Present

Bilingual Customer Service Representative

• Jul 2018 - Oct 2021

Operating as a Latin American language expert for the Charles River - Microbial Solutions Customer Service Team by communication with Spanish- and Portuguese-speaking clientele, in a professional format. https://www.criver.com/ Operating as a Latin American language expert for the Charles River - Microbial Solutions Customer Service Team by communication with Spanish- and Portuguese-speaking clientele, in a professional format. https://www.criver.com/

Bilingual South American Representative / Marketing Specialist

• Jun 2018 - Jul 2018

- Providing excellent customer service to Spanish-speaking clients throughout Latin America, who use Meyer/World Tech bottle filling machines and parts - Developing a branding refresh and marketing materials for WPC to acquire clients and retain current accounts - Providing translation for written and spoken communications from Spanish to English, and vice versa - Providing excellent customer service to Spanish-speaking clients throughout Latin America, who use Meyer/World Tech bottle filling machines and parts - Developing a branding refresh and marketing materials for WPC to acquire clients and retain current accounts - Providing translation for written and spoken communications from Spanish to English, and vice versa

Team Member

• May 2018 - Jul 2018

College of Charleston - Spring Commencement Ceremonies - Worked with a team of six to check bags and manage crowds during the Spring 2018 College of Charleston Commencement Ceremony, with a record attendance of over 3,500 people - Organized and redistributed over 120 bags and personal items to attendees that checked them in prior to the commencement ceremony with the help of a partner College of Charleston - Spring Commencement Ceremonies - Worked with a team of six to check bags and manage crowds during the Spring 2018 College of Charleston Commencement Ceremony, with a record attendance of over 3,500 people - Organized and redistributed over 120 bags and personal items to attendees that checked them in prior to the commencement ceremony with the help of a partner

Assistant Account Executive

• Aug 2016 - Feb 2018

Provide direct support to Account Director and Supervisor by: - Attending events where America's Navy has a footprint or plans to activate, such as the 2016 conferences for BEYA (Washington, D.C.) and NSBE (Kansas City, MO) - Creating decks for account leadership to use in client presentations and provide supporting materials, such as magazines from potential business partners and takeaway CDs holding key information for the client. - Providing the status of projects on a regular basis, and offering assistance on tasks, such as contacting vendors on behalf of my account leadership. - Research new education and STEM-focused initiatives targeting grades K-12 and college/university students to educate them on career opportunities in America's Navy. Exemplify a strong grasp of Microsoft Office by: - Creating and updating deliverable trackers for our creative team. - Designing interesting and informative decks per brand guidelines. - Writing and collaborating on the development of creative briefs. - Editing copy for newsletters, interactive teaching modules, lesson plans, and mass e-mail distributions. - Managing the company contacts, active job numbers, and security training on a regular basis. Collaborate with Discovery Education and manage the deliverables that are available on the joint partnership website: Navy STEM for the Classroom. Deliverables include virtual field trips, self-paced modules, marketing materials (banner ads, monthly e-blasts, social media posts), and monthly metrics reports. Produce brief, detailed recaps of weekly meetings to distribute internally and with the client. Manage The Navy Partnership Instagram page. Create posts by working in collaboration with the ECD and Art Director, using photo editing software, and photography produced by mobile and digital cameras. Posts include New Hire Spotlights, behind the scenes, looks at production shoots and event activations, company anniversaries, office antics, and special appearances. Show less

Guest Service Agent

• May 2016 - Aug 2016

Promotions Point Person of Coffeehouse Committtee

• Apr 2013 - Sep 2013