Faith Buchanan

Recruitment Coordinator at Tampa International Forest Products, LLC
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Experience

    • United States
    • Wholesale
    • 1 - 100 Employee
    • Recruitment Coordinator
      • Jan 2022 - Present

      Tampa, Florida, United States

    • Financial Services
    • 1 - 100 Employee
    • Sales & Service Insurance Professional
      • Mar 2021 - Jan 2022

      Tampa, Florida, United States • Facilitate the Property and Casualty member experience by handling inbound inquires, emails, and other contacts from members. • Apply knowledge of personal lines insurance to assist members with moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. • Identify, assess, and understand member needs and provide accurate advice and solutions, including… Show more • Facilitate the Property and Casualty member experience by handling inbound inquires, emails, and other contacts from members. • Apply knowledge of personal lines insurance to assist members with moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. • Identify, assess, and understand member needs and provide accurate advice and solutions, including products and services. • Effectively navigate multiple systems/programs while maintaining an engaging member experience. Show less

    • United States
    • Insurance
    • 1 - 100 Employee
    • Licensed Insurance Agent
      • Mar 2020 - Mar 2021

      Spring Hill, FL Send customers multiple insurance quotes to help them find the lowest rate. • Courteously answer clients phone calls with a sense of urgency and prioritize their requests accordingly. • Notify clients of their upcoming policy renewals and pending cancellations. • Ability to solve problems and follow up with customers to make sure all their needs have been met. • Assist in creating email marketing material to update clients of new information. • Log onto carrier websites to assist… Show more Send customers multiple insurance quotes to help them find the lowest rate. • Courteously answer clients phone calls with a sense of urgency and prioritize their requests accordingly. • Notify clients of their upcoming policy renewals and pending cancellations. • Ability to solve problems and follow up with customers to make sure all their needs have been met. • Assist in creating email marketing material to update clients of new information. • Log onto carrier websites to assist clients in making their payments. • Complete mortgagee clauses in a timely manner to update the insured’s policy. Show less

    • Restaurants
    • 700 & Above Employee
    • Food Server
      • Jan 2019 - Mar 2020

      Wesley Chapel FL • Deliver friendly and efficient service to ensure a pleasant dining experience for customers. • Courteously field customers’ incoming phone orders. • Provide feedback to customer questions and concerns regarding menu items including preparation of food and specific ingredients. • Work with other team members to ensure customers receive the highest quality food and service. • Demonstrate genuine hospitality while greeting and establishing rapport with guests. •Take… Show more • Deliver friendly and efficient service to ensure a pleasant dining experience for customers. • Courteously field customers’ incoming phone orders. • Provide feedback to customer questions and concerns regarding menu items including preparation of food and specific ingredients. • Work with other team members to ensure customers receive the highest quality food and service. • Demonstrate genuine hospitality while greeting and establishing rapport with guests. •Take accurate orders and partner with team members to serve food and beverages that meet or exceed guests' expectations. • Complete all side work as required. Show less

    • United States
    • 1 - 100 Employee
    • Reconciliation Specialist
      • Jun 2016 - Dec 2017

      Springhill FL • Processed monthly contractors’ payrolls. • Assisted execution of all activities including entering payroll information, calculating wages, and making payments. • Assisted the accounting department daily in reconciling five bank accounts. • Assisted teammates with miscellaneous projects. • Processed clerical duties as requested. • Oversee the reconciliation process including loss prevention and tracking of assets.

Education

  • University of South Florida
    Bachelor's degree, Marketing
    2017 - 2019

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