Faith Agbebaku

Customer Service Consultant at First City Monument Bank Limited
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Contact Information
us****@****om
(386) 825-5501
Location
Lagos State, Nigeria, NG
Languages
  • English -

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Bio

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Experience

    • Banking
    • 700 & Above Employee
    • Customer Service Consultant
      • May 2022 - Present

      Service Management - Contact Center and Customer Solution

    • Contact Center Consultant
      • Nov 2020 - May 2022

    • Customers Service
      • Aug 2016 - Nov 2020

      Alternate channels- Internet, online & mobile banking

    • Financial Control Analyst
      • Nov 2013 - Feb 2016

      Marine Security Service, Labour Supply, Civil & Mechanical Work, General Contractors Marine Security Service, Labour Supply, Civil & Mechanical Work, General Contractors

    • Financial Control Analyst
      • Nov 2013 - Feb 2016

      work with the middle office to ensure trade bookings agree between,front and back office systems and ultimately the general ledger, Work with various areas to research, escalate and clear cash and settlement exceptions in a timely manner, work with the business and financial control to ensure understanding and sign off of monthly profit & loss, work with the middle office to ensure trade bookings agree between,front and back office systems and ultimately the general ledger, Work with various areas to research, escalate and clear cash and settlement exceptions in a timely manner, work with the business and financial control to ensure understanding and sign off of monthly profit & loss,

Education

  • MBA Delta State University, Nigeria
    Master of Business Administration (MBA), Business Administration
    2014 - 2016
  • Delta State University (NG)
    Bachelor of Education (B.Ed.), Agricultural science
    2009 - 2011
  • College of Education, Warri, Delta state
    NCE, Agricultural Education
    2005 - 2007

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