Experience

TNEXT Communication Inc

• Canada
• Telecommunications
• 1 - 100 Employee

• Accounts Manager – Residential and B2B Development

  • Jan 2020 - Present

  • Develop and maintain a personal network internally as well as externally with corporate clients. • Developing relationships with selected target corporate customers. • To increase the B2B and B2C customer base and increase sales and order frequency. • Training, Coaching, and developing the existing sales team and generated more sales and helped them for closing sales. Develop Customer Relationships (Identify new corporate customers and develop existing ones). • Has theoretical and practical expertise in interpersonal relations: effective and professional communication, presentation, and conflict management. • Develop and communicate Division offerings and (business) value for corporate customers. • Carry out market research to identify the new potential customer and develop new markets using digital tools. • Ensure all sales objectives are met and exceeded. • Work on the continuous improvement of processes and procedures. Show less



Quantum Telecom

• Mississauga, ONTARIO

• Director Of Partnerships

  • Jul 2018 - Dec 2019

  • Develop and maintain a personal network internally as well as externally with clients, predominantly at senior executive level. • Collaborated with business development, Sales and marketing, and product departments on the creation of competitive concept proposals. • Build sales team to sell our products internet, cable TV and home phone packages. • We started to assign sub-vendors to generate more sales. • Responsible for hiring, supervising, developing and mentoring sales team and sub-vendors. • Assist with complex sales negotiations, attends sales presentations and involve in closing sales deals. • Ensures sales employees are equipped with the product, system and selling-skills training that they require to be successful. • Anticipates and reacts quickly to trends and changes in performance. Show less



Rogers Communications

• Canada
• Telecommunications
• 700 & Above Employee

• Team Leader

  • May 2017 - Jun 2018

  Team Leader - GTA West: • Proactively establish and maintain effective working team relationships with all team members.• Assign targets and build plans with team members based on percentage of contribution.• Build relationships with team members and management to achieve quotas and deliver on priorities.• Coaching, training, shadowing and development of team members.• Responsible and perform to achieve weekly targets of internet, cable tv, home phone and smart home alarm system plans. Show less

• Territory Manager

  • May 2016 - Jun 2018

  Territory Manager - GTA West:• Provide efficient and courteous service to our customers. Promote and sell services with special emphasis on package selling by personal presentations.• Manage assigned territory to execute on key priorities and metrics. • Leverage existing internal sources while identifying new sources of opportunities for sales in single family units (SFU's) by going door to door. • Establish and maintain positive relationships with new and existing account holders to increase our revenue from these customers.• Manage and update our sales on a consistent basis and maintain all key performance indicators. • Through company generated leads manage our territory customers and prospects on a daily basis and try to convert leads in to rogers prospects customers. • Gain access for new account development. Leverage strong prospecting, account management and closing skills, to achieve daily, weekly, monthly and quarterly goals as well as other defined sales objectives. • Generates and retains TSUs through the acquisition of and retention of customers by using Rogers trained skill sets, programming and technical expertise, and makes the appropriate recommendations for services using consultative sales skills. Implements effective closing techniques to ensure sales goals are achieved.• Cold canvasses in assigned territory and makes sales presentation to non-subscribers and existing subscribers for upgrades.• Creates and maintains successful interdepartmental relationships.• Participates in team sales blitzes, conversions, and new releases; including weekend and student promotions events in different colleges / universities.• Regular, consistent and punctual attendance and able to work weekends and long weekends variable schedule(s) as necessary to maximize customer contact.• Attends and participates in all scheduled team meetings. Show less



ADT

• United States
• Consumer Services
• 700 & Above Employee

• Residential Sales Representative

  • Jul 2014 - Apr 2016

  .• Sell products within assigned territory, maintaining assigned sales quota and following established guidelines • Identify prospects utilizing creative lead generating techniques. • Present sales presentation and proposal to prospects, identifying positive features and advantages of our products and services over those of the competition. •Adhere to current ADT policies, procedures, products, programs and services. Follow up with prospects. •Prepare final contract for signature. Process work order and complete all paperwork in accordance with approved and standardized procedures. •Post installation follow-up by contacting customer ensuring commitments were met and generating referrals. Show less



Protection One Alarm Monitor

• United States
• Telecommunications
• 1 - 100 Employee

• Head of Corporate & Retail Sales / Customer Services & Recovery Department

  • Jul 2013 - May 2014

  Key Results Achieved:To manage the team of Sale Managers.• Meet with banks security heads on weekly basis to for customer cares / problem resolving / generate new business. • Responsible to solve all issues / problems/ customer care / services /new installations of Pakistan’s major Telcos i.e. Mobilink Telecom and Warid Telecom Mobile Towers. • Generate new leads and responsible to resolve all problems / issues from retail sector. • Generate new leads and responsible to resolve all problems / issues from corporate sector.• Responsible to deal with all angry clients, satisfied them and turn them in to active clients. • Responsible to chase recovery target and run a team of recovery team. Responsible to resolve all problems / issues / customer care from retail and corporate sector. Show less

• Manager Sales and Customer Care

  • Jun 2010 - Jun 2013

  Key Results Achieved:To manage the team of group of people.• Responsible for distributing the leads and get the feedback with the team on daily basis.• Responsible for making offers to buyers and close team members deals.• Responsible to solve all issues / problems/ customer care / services /new installations of all major Pakistan’s Banks . i.e. Habib Bank Limited, Allied Bank Limited, United Bank limited, Muslim Commercial Bank Limited, Bank Islami Pakistan etc.



Dune Group

• Karachi - Pakistan

• Manager Sales and Marketing

  • Apr 2009 - May 2010

  Key Responsibilities: •To manage the team of 15 peoples. •To manage the Marketing Department Budget. Delivery of all marketing activity within agreed budget. Direction of marketing staff where budgets are devolved. •Responsible for the marketing of professional online sales services throughout U.K and U.A.E. •Responsible for making offers to buyers, closing deals, and initiating resale activity. •To manage all aspects of print production, receipt and distribution. •Excellent communication and selling skills, assertive, dynamic and energetic. •The achievement of frequent, timely and positive media coverage and it’s programs across all available media. •Manage lead qualification, lead distribution and appointment setting via CRM tool. •Specifying market requirements for current and future products by conducting market research supported by on-going visits to customers and non-customers •To turn "cold" leads into "qualified" sales opportunities. •Follow up and qualify leads generated from corporate website, trade shows, seminars, and other demand generation programs. •Acquire new business from existing or new customers by promoting the value of Expand products. •Visits International offices to check the sales process and gives the training for the new/ upcoming projects. •Handel all media though interviews. Pl visit: http://www.youtube.com/watch?v=fUaOQYK8RYg Show less



Grosvenor Real Estate

• Dubai, United Arab Emirates

• Sales Manager

  • Nov 2007 - Mar 2009

  Grosvenor Real Estate is the Dubai renowned Real Estate Brokerage Company. I have list down key responsibilities/highlights/attributes as follows: • Closed deals worth 160 million Dirham’s for the company. • Examined and evaluated prospective commercial and residential properties to determine their suitability towards market prices. • Strong interpersonal and communication skills. • Responsible for making offers to buyers, closing deals, and initiating resale activity. • Clear, strong and friendly tone of voice for cold callings. • To turn "cold" leads into "qualified" sales opportunities. • Process oriented and possess the ability to efficiently conduct a high volume of calls and simultaneously manage multiple opportunities. • Negotiated final sale prices with buyers. • Excellent communication and selling skills, assertive, dynamic and energetic. • Strong face to face sales experience. • More than 5 years of Properties Sales Experience in Dubai. • Follow up and qualify leads generated from corporate website, tradeshows, seminars, and other demand generation programs. • Manage lead qualification, lead distribution and appointment setting via CRM tool. • Acquire new business from existing or new customers by promoting the value of Expand products. Show less



DAMAC Properties

• United Arab Emirates
• Real Estate
• 700 & Above Employee

• Senior Property Consultant

  • Jan 2004 - Oct 2007

  Privately Held; 5001-10,000 employees; Real Estate industry My Key responsibilities/highlights included: • Closed deals worth 120 million Dirham’s. • I have got 3 achievement certificates from Damac Properties (including best Sales consultant of Damac Properties for the last quarter Oct 2005 to Dec 2005). • Single handedly conducted road shows and closed deals in the east African cities and all over the Pakistan. • Have participated in many Road shows & exhibitions in Dubai, Shajah, Pakistan and East African Countries. • Achieving and surpassing sales targets individually. • Managing the entire sales cycle from building relationships with HNW customers, initializing contracts ,negotiations and closures. • Keeping abreast of competition, competitive issues and products related to the property industry. • Defining and executing sales projects and plans. • Excellent communication and selling skills, assertive, dynamic and energetic. • Strong face to face sales experience • More than 4 years properties sales experience in Dubai. Show less