Faisal Majeed
Assistant Manager at Panasonic Middle East & Africa- Claim this Profile
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Bio
Credentials
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Certified Supply Chain Professional (CSCP)
CourseraAug, 2022- Nov, 2024
Experience
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Panasonic MEA
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United Arab Emirates
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Appliances, Electrical, and Electronics Manufacturing
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100 - 200 Employee
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Assistant Manager
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Aug 2013 - Present
• Direct, optimize and coordinate full order cycle, execution, collection/delivery process and manage this until the final destination on all modes (Sea, Air & Land) • Complete knowledge about INCOTERMS – CFR, CIF, FOB, EX-WORKS, FCA. • Cross Trade Shipments - Facilitate the shipping of forecasted orders from ROW one destination to another ROW Cross trade / Import & Export • Knowledge of local customs requirements (Bill of Entry, Customs Declaration, Chamber of commerce, Exports documents, Customs Portal etc. • Scrutinize Letters of Credit applications as per UCP guidelines to determine compliance with international standards. Verify terms of credit with Sales & Finance & request amendments & fulfill LC conditions. • Liaise with Suppliers, Transporters / Freight Forwarders and plan operations. • Meet set KPI’s & present original shipping documents for negotiation within 5 days of ETD. • Coordinate with negotiating bank while any documents are found discrepant & rectify. • Maintain shipments control sheet & prepare operational reports on weekly basis and present to top Management to ensure service quality is met as per set standards and commitment with customers • Documentation for Local Distribution in UAE (Duty Paid, Duty Exempt, Duty Deposit, Transfer of ownership, etc.) • Familiar with Bill of entries process & knowledge of customs processes including inspection. • Manage documentation flow accurately. This includes bills of lading, packing lists, commercial invoices and certificates of origin and licenses on all product Sea, Air & Land • Widow person to resolved disputed & coordinate with origins, shipping lines, forwarders etc for receipt of the original documents. • Generate Sales Report, Pre-Shipment Report & SOA for final reconciliation on the Sales. • Coordinate with Certifying bodies like TUV/Intertek to obtain inspection reports, TIR, SASO as per importing country standards. Show less
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IFFCO Group
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United Arab Emirates
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Food and Beverage Manufacturing
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700 & Above Employee
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Purchase Executive
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Dec 2011 - Dec 2014
Working on ERP- Inventory Control Software BAAN Working on BO (Business Objects) & generate reports.Ordering Raw Material as per the Factories assigned – Bakery, Meat & Marine requirements on daily & monthly basis.Procuring of Chicken Products like Chicken Skin, Chicken MDM, Chicken Breast & other Food Grade ingredients as per the approved specifications.Coordinating with International Import Suppliers on status of original documents, shipment schedule, copy documents & ETA’s for smooth operations.Negotiation on the prices by reviewing tenders & bids received from various suppliers by keeping a close watch on the market updates & price trend.Working on MRP on monthly basis to place the booking of materials considering the average consumption & safety stock parameters.Coordination with Planning, Production and Supply Chain regarding monthly requirements for the production.Finalization & confirmation of the orders to the supplier after taking necessary approvals on the quantity & price. Posting Purchase Orders in BaanCoordinating with Suppliers regarding local order deliveries & LPOCoordination with Accounts regarding supplier’s payments as per the agreed terms of payments.Controlling the purchasing budget.Circulate & maintain the forecast for monthly, quarterly & weekly purchases.Maintaining Inventory levels for RM on monthly basis.Identify the approved certified suppliers & purchase against set companies specifications Show less
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Customer Service Executive
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Mar 2010 - Dec 2011
Preparing Proforma invoice from the finalized offers. Arranging for Loading of Cargo by Road and by Sea. Supervision of loading in Containers. Scrutinizing Letters of Credit. Accurately carry out all the documentation for Marine, Meat and Bakery Products (GCC, European Union, Morocco, USA, Korea etc) with Shipping and Financial instrument including any pre-shipment certification and its submissions to appropriate Authorities. Coordinate with Planning Manager on export orders to ensure timely scheduling of production. Feed back customers on order status and to this end maintain active contact with planning/ production manager. Respond to all Customer queries and continuously build Customer confidence and Service quality. Execute export orders taking into account lead times involved for delivery. Insure shipments against transit damage and claims in the event of damage. Generate on Monthly basis Execution sheet for all GCC and others countries shipments plans for dispatch. Documentation- Commercial Invoice, Packing list, Heath Certificate, Certificate of Origin, Bill of Lading /Truck consignment notes Coordinate with Banks for Payment Realized. Show less
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Customer Service Associate
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Jun 2008 - Nov 2009
Handling & providing assistance to U.S Customer requests for account management through live calls & Online Chat sessions. Effectively engaging the client, understanding their problems and resolving them by applying the process knowledge. Ability to work in real time environment under strict timelines and handle multiple chats. Make sure that I am speaking with the right person and authenticating them by asking security questions and if found scam then leave a remark on the account. Ensuring customer satisfaction by properly educating them about the company policies and resolving their problems. Access to customers personal accounts & authorization of maintenance when ever required on customer requests only. Convert customers accounts on request & education them of the new on-going offers & updates. Keeping a hawk-eye & reporting any suspicious activity to the concerned department to avoid any harm to the customer financial data & relationship with us. Notable Achievements: Asset Award in month of March, 2009. Show less
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Education
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2005 - 2008
St. Josephs Degree & PG College
Bachelor of Commerce (B.Com.), Accounting
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