Experience

Nonolive

• China
• Entertainment
• 1 - 100 Employee

• Head of Agency Manager

  • May 2022 - Present

• Senior Agency Manager

  • May 2018 - May 2022



PT Mobile Alpha Limited (Kitty Live Indonesia)

• Jabodetabek , Indonesia

• Content & Talent Manager

  • Apr 2017 - Jun 2018

  Responsibilities: -Recruit and Manage live streaming show artists/talents, contents, and all the operations supporting the live show. - Make some content/event every week/months in platform - Handle Live Streaming content includes question preparation, scheduling and in-app promotion. Responsibilities: -Recruit and Manage live streaming show artists/talents, contents, and all the operations supporting the live show. - Make some content/event every week/months in platform - Handle Live Streaming content includes question preparation, scheduling and in-app promotion.



Uber

• United States
• Internet Marketplace Platforms
• 700 & Above Employee

• Operation Support Staff Lead

  • Jul 2016 - Apr 2017

  Responsibilities- Giving a solution for Drivers with technical approach to prevent Drivers over complaint the problems- Follow up Drivers issues to related department- Managing daily operational performance efficiency in UBER representative office based on national metrix ( staffing efficiency, distribution time, NPS, CSAT, and driver first trip. - Make a report every end of the day to the Team Leader- OnBoarding Activites : Registration of new Partners or Drivers, Uploading their document to the account Show less

• Brand Ambassador

  • Mar 2016 - Aug 2016

  - Provide training on how to use UberDriver apps and explain about the information about Uber to Driver Partners who want to join Uber and Activation Driver Partners account.- As a Customer Service at Support Center UBER in GL Karmel Rawa Belong (Jakarta Barat), handle any complain from Partners, analysis and solving their problems and help them to escalate the problems.



Gigatama Visi Media

• Tangerang, Indonesia

• Social Media Specialist

  • Feb 2014 - Jan 2016

  Responsible Managing FB, Twitter and Instagram Account of our clients Responsible Managing FB, Twitter and Instagram Account of our clients



motorexpertz.com

• Tangerang, Indonesia

• Automotive Journalist

  • Aug 2013 - Jan 2016

  Responsible: - Collect and analyze information about automotive event including Racing event, OEM/ATPM launching event or launching product to write stories for publication - present in automotive event (racing, product launching and ATPM Launching) who inviting me or our media, to make article or photo for publication. Including national event or international event - Test ride or reviewing about the cars or motorbike for making article - Make photo and videoshot for publication - Have extensive knowledge about cars and motorcycles. Even techinque or engine Show less