Experience

TCR² Therapeutics Inc.

• Manufacturing Technologist

  • May 2020 - Present



Waitrose & Partners

• Supermarket Assistant

  • Nov 2013 - May 2020

  • Welcome Desk, Supervisor, Self-Checkout and Cash Office trained.• Upholding our excellent customer service, my main responsibility is to manage any complaints and enquiries from customers.• I contact Head Office and send back produce that does not meet the health standards.• Successfully cooperate as a team to ensure customers are pleased during their shop.• Restock shelves and handover foreign exchange and parcels. I assist with Entertaining orders.• Supervise underage… • Welcome Desk, Supervisor, Self-Checkout and Cash Office trained.• Upholding our excellent customer service, my main responsibility is to manage any complaints and enquiries from customers.• I contact Head Office and send back produce that does not meet the health standards.• Successfully cooperate as a team to ensure customers are pleased during their shop.• Restock shelves and handover foreign exchange and parcels. I assist with Entertaining orders.• Supervise underage Partners with authorising alcohol. I am Cash Office trained and highly trustworthy with organising money into the safe and closing the store.• Known for building great rapport and being personable with customers and colleagues. Show more Show less



University of Hertfordshire

• Student Ambassador

  • Sep 2018 - Sep 2019

  • Due to my enthusiastic and helpful nature, my Placement tutor offered me this role where I was able to represent my university.• Guided prospective students and parents around campus to promote the university. I welcomed any questions and showed a positive attitude.• I was part of the Clearing hotline team where I advised students on available options.• I assisted in graduation ceremonies to gather information on new graduates and their future prospects.



St. George's University Hospitals NHS Foundation Trust

• Assistant Technical Officer

  • Oct 2017 - Jul 2018

  • Booking in, testing and releasing raw materials, containers and production batches to MHRA standards. • Carefully adhered to GMP and GDP guidelines. I displayed strong attention to detail to document each step correctly to maintain high data and product quality.• Successful demonstration of GLP. During Environmental Monitoring at hospital aseptic suites, I measured particle counts, air velocity and bacterial/fungal growth.• Working in both the Chemistry and Microbiology… • Booking in, testing and releasing raw materials, containers and production batches to MHRA standards. • Carefully adhered to GMP and GDP guidelines. I displayed strong attention to detail to document each step correctly to maintain high data and product quality.• Successful demonstration of GLP. During Environmental Monitoring at hospital aseptic suites, I measured particle counts, air velocity and bacterial/fungal growth.• Working in both the Chemistry and Microbiology department, I demonstrated effective time management by successfully completing all tasks in monthly and quarterly audits. • Completed temperature mapping and monitoring to ensure the safe storage of medicines. I investigated any potential causes of exceeded limits and suggested preventative actions.• Liaising with various teams and external clients, I was effective in communicating Quality Exception Records and actions to be followed.• Calibrating and verifying thermometers and data loggers. Learned how to program data loggers and produce graphs using LogTag Analyser. • Completing pH testing of medicinal products and writing Certificate of Analysis’. • Microbiological testing; contact and settle plating, non-sterile, broth and sterility testing.• Updating and writing new SOPs. Displayed initiative by completing a product qualification of a new equipment. Show more Show less