Fahim Khan
Lead Customer Engineering at NTT Global Networks- Claim this Profile
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Bio
Credentials
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Certified Cyber Crime Intervention Officer
ISACJun, 2021- Oct, 2024 -
Introduction to Cybersecurity
CiscoJan, 2021- Oct, 2024 -
Introduction to EASY Framework for Threat Intelligence
AttackIQJan, 2021- Oct, 2024 -
Silver Peak SDWAN Professional (SPSP)
Silver PeakAug, 2021- Oct, 2024 -
Silver Peak SDWAN eXpert Certification (SPSX)
Silver PeakAug, 2021- Oct, 2024 -
Aviatrix Certified Engineer - Multi-Cloud Network Associate
AviatrixJul, 2020- Oct, 2024 -
CertiProf Cyber Security Foundation Professional Certification (CSFPC)
CertiProfJan, 2021- Oct, 2024 -
Accredited Configuration Engineer (ACE)
Palo Alto Networks -
Cisco Certified Network Associate Voice (CCNA)
Cisco -
Cisco Certified Network Professional (CCNP)
Cisco -
NSE-1
Fortinet -
NSE-2
Fortinet -
NSE-3
Fortinet
Experience
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NTT Global Networks
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United States
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Telecommunications
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700 & Above Employee
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Lead Customer Engineering
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Aug 2021 - Present
• Migrated Over 300+ sites from Legacy network to Silver-peak (Aruba) SDWAN. • Designing, Planning & Implementing Silver Peak SDWAN. • Upgrading Code & Configuring Silver Peak Orchestrator. • Onboarding Devices on Orchestrator manually or through YAML script. • Configuring different network topologies like Standalone-Warm-standby, Active-Active(HA) devices. • Configuring Zscaler Ipsec Tunnels on the Silver peak Device. • Configuring Business Intent Overlays on the Orchestrator. • Configuring Templates on the Orchestrator. • Creating Peer priority templates. • Creating HLD & LLD for the migrations. • Working on ENCS devices (Cisco 5100 series) for virtual Silver peak sdwan instances configuration & migration. • Working on Azure portal to configure Private Azure Peering with the PE. • Provisioning keys on the Azure portal & configuring new Private Peering. • Configuring PE for the Azure Express-route/Private Peering to exchange customer routes with Azure & vice versa. • Working on Viptela SDWAN devices. • Troubleshooting on Silver Peak SDWAN during implementation. • Working/troubleshooting on different OEMs Router/switches like Alcatel, Juniper, Cisco, etc. • Working on BGP extensively, using communities, & other attributes. Show less
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Microland Limited
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India
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IT Services and IT Consulting
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700 & Above Employee
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Associate Principal Architect
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Jun 2019 - Aug 2021
Awards: 1. Received Best Performer Award for Nov 2019. Awards: 2. Received Best Performer Award for Jan 2020. Awards: 3. Received Best Team Award for Q3/Q4 for SDWAN project. Awards: 4. Received Best Performer Award for Nov 2020. Responsibilities • Successfully migrated 1100+ sites from traditional/Legacy network to Fortinet SDWAN. • Successfully migration 200+ sites from traditional/Legacy network to Versa SDWAN. • Doing Planning, Designing and Activation for the SD-WAN technologies for efficient delivery and Performance of the application data across LAN and WAN for Multiple Customer. • Onboarding and Managing multiple SD-WAN Product on site for one of the best Telecom Provider with any of the below option depending on the requirement. • Script Based Onboarding. • URL Based Onboarding. • ZTP Onboarding. • Having technical discussion with the customer to discuss the current/expected network design to ensure, high availability, scalability, performance to the customer’s network. • Working on Multiple SD-WAN Platforms like Fortinet, Versa, etc. • Working on ESXI, vSphere & other Virtual platforms. • Creating VMs environment for testing in ESXI, vSphere & VMware workstation. • On-boarding VMs, configuring V-switch & connectivity for the same. • Creating VPC, Security Groups in AWS. • Creating VMs on AWS & configuring the same. • Troubleshooting the SDWAN rules & IPv4 policies on FortiGate. • Troubleshooting Forti-Access points & Forti-Authenticator Issues. • Analyzing logs through Forti-Analyzer. • Configuring Forti-Access-Points for Wireless Bridge. • Configuring/Revoking Certificates in Forti-Authenticator. • Tweaking SD-WAN Rules on the FortiGate Firewall. • Managing Aruba Controller & Wireless Issues. • Managing F5 Enterprise manager, LTMs & GTMs. • Troubleshooting Palo Alto firewall, creating rules & Nat on it. • Configuration & troubleshooting Scada Cisco ASA firewall. Show less
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Mphasis
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India
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IT Services and IT Consulting
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700 & Above Employee
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Senior Principal Infrastructure Engineer
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Mar 2017 - Jun 2019
Awards: 1. Received Monthly Summit Award for July 2017 for my performance in Onsite Thailand Site. Responsibilities • Working as a network consultant & designing & implementing the network RFCs. • Worked at Onsite Office Location (Thailand - Bangkok) to analyze the network at the site. • Working with International customers for network implementation. • Configuring Cisco, HP routers & switches. • Visiting Onsite for Network Analyzing & Investigation. • Creating EWO (Engineering Work Order) for RFC to be implemented. • Designing & implementing the RFC for network related changes. • Network Automation with Python Programming / Scripting. • Provided Corporate/Internal trainings for F5 loadbalancer, & other network related technologies. • IPsec migration for the Internet link based small branches. • SDWAN migration for the remote branches. Show less
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IBM India Pvt. Ltd.
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Mumbai Area, India
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Network Specialist
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Apr 2015 - Mar 2017
Awards: 1. Received Manager’s Choice Award 2016 for the practice “Put the Client First” in April 2016. 2. Received Manager’s Choice Award 2016 for the practice “Put the Client First” in November 2016. Responsibilities • Worked as SI (Service Implementation) L3 Network Engineer. • Handled Multiple Customer Projects for Implementation of Network RFCs. • Worked in Various datacenters throughout the country. • Thorough work experience on Radware Server Loadbalancer 6420 & 8420. • Configured & Troubleshooted for more than 20 Radware Server loadbalancer globally. • Configured Loadbalancer from Rack mounting till the box is in production, everything between like firmware upgradation, basic & advanced configuration, troubleshooting during Go Live. • Cisco IWAN implementation discussions & planning. • Designing & Implementation of LAN & WAN solutions as per customer requirement. • Implemented & Configured of Cisco 2911 Jump Server (Console server). • IOS upgradation of Cisco routers & switches. Software upgradation of Wireless Controllers. Software version upgrade for Radware Load-Balancers. • Nexus 9K, 7K, 6K, 5K, 3K configuration, implementation & troubleshooting. • VPC Configuration in Nexus Switches. • Configured Stack in Switches (3850 & 2960X), priority & other related stack configuration like setting priorities, redundancy force-switchover & other troubleshooting for stack issues. • VSS configuration in Cisco 4500X switches. • Installation & implementation of Cisco 2504 WLC & AP Air-CAP3702I-D-K9. • Upgradation of Juniper T1600 router to T4000 router. • Worked on Cisco Prime, & configured Devices through it. • Managed Cisco WSA Proxy, Fortinet Firewall, Forti Analyzer. • Configured Juniper Routers & Switches & their IOS upgradation. • Prepared LLD, HLD, Project Definition Document, due diligence report & Project Handover Documents. Show less
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Tech Mahindra
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IT Services and IT Consulting
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700 & Above Employee
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Project Lead
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Dec 2011 - Apr 2015
Awards: 1.Received POB (Pat on Back) Award twice with cash prize & certificate from TECHM IBU Head for excellent CSAT & meeting SLA. Responsibilities Project: Mahindra & Mahindra Ltd. Datacentre • Handling a team of 15-20 Engineers, & working as an escalation point for them & taking care of their claims, Trainings, & other requirements. • Member of Problem Management Team, Handling Troubleshooting of M&M network across the globe. • Troubleshooting routing protocol such as BGP, OSPF & EIGRP. • Configuring & Troubleshooting Cisco routers such as ASR 1002, 3845, 2821, 1905 & 1841. • Configuring & Troubleshooting Cisco L3 switches such as 6509, 4510, 4506, 3750 & L2 switches as 2950 & 2960. • Configuring Nexus 2K, 5K & 7K Switches • Configuring & Troubleshooting on Big IP F5 Load Balancer. • Providing RCA for major incidents. • Risk Assessment and Develop Mitigation Plans for Network Domain. • Managed wan compressor devices as Riverbed & Expand Box. • Configuring QOS for providing priority to business critical applications. • Creating SOPs & training new team members. • Creating PBR & tweaking BGP attributes for Load balancing. • Scheduling & implementing network Disaster recovery drills at critical locations to check for proper switchover on alternate links. • Using reporting tools like solar winds, Nagios, HPNNM, etc. Show less
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Wipro Infotech Private Limited,Mumbai
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Mumbai Area, India
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Engineer Network Management
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Apr 2008 - Dec 2011
Awards: Received Certificate of appreciation from Customer MVML (Mahindra Vehicle Manufacturers Limited) CEO for critical webcast successful completion over the Wan by configuring the QOS configuration to provide priority to the video & audio traffic of the webcast server. Responsibilities Project: Mahindra & Mahindra Ltd. Datacentre. • Responsible for overall Management, Troubleshooting & smooth functioning of entire WAN & LAN Connectivity of over 400 branches across India & overseas. • Managed & configured the Cisco routers such as Cisco ASR 1002, 3845, 2821, 1841 router, using OSPF & EIGRP as a routing protocol in backbone network • Managed & configured The Cisco 6509, 4510, 4006, 4506, 4003 Layer 3 Switches with HSRP configuration. • Managed & configured the Cisco 2950, 2960 Layer 2 Switches with VLAN & VTP configuration. • Monitored & Troubleshooted MPLS & Lease line links. Coordinating with service providers like VSNL, BSNL, Reliance & tulip. • Installation & configuration of Netflow Traffic Monitoring Software for analyzing the wan links bandwidth. • Used HP Open View Network Node Manager Software for monitoring Network. • Used Riverbed for packet compression (caching). Show less
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Omnitech InfoSolutions Ltd.
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India
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IT Services and IT Consulting
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200 - 300 Employee
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IT Service desk (Technical)
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Aug 2007 - Apr 2008
• Contributing in Deployment of HP Open view Server in the network & association of all the devices in it. • Monitoring the MPLS, Lease line & RF Links. • Troubleshooting Lan/Wan issues. • Configuring & Troubleshooting Static & Dynamic Routing • Handling LAN issues. • Handled overall IT monitoring for Customer important events like all countries conference, promotional events in the job fair. • Contributing in Deployment of HP Open view Server in the network & association of all the devices in it. • Monitoring the MPLS, Lease line & RF Links. • Troubleshooting Lan/Wan issues. • Configuring & Troubleshooting Static & Dynamic Routing • Handling LAN issues. • Handled overall IT monitoring for Customer important events like all countries conference, promotional events in the job fair.
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Winteg Computer services
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Mumbai Area, India
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Sr. Hardware and Network engineer
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Mar 2005 - Aug 2007
• Designed and implemented local area networks for multiple customers across Mumbai (India). Evaluated customer needs and proposed solutions for those needs. Assisted in management of various contract customer networks. Performed various pre-sales technical duties including assistance in troubleshooting the after sale problems. Assist junior engineers with implementation of network and hardware issues. • Designed and implemented local area networks for multiple customers across Mumbai (India). Evaluated customer needs and proposed solutions for those needs. Assisted in management of various contract customer networks. Performed various pre-sales technical duties including assistance in troubleshooting the after sale problems. Assist junior engineers with implementation of network and hardware issues.
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Education
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Sikkim Manipal University - Distance Education
Master of Business Administration - MBA, Project Management
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