Fahad Ellahi

Director of Customer Success at Buraq HR
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Languages
  • English Native or bilingual proficiency
  • Spanish Professional working proficiency
  • Hindi Native or bilingual proficiency
  • Urdu Native or bilingual proficiency
  • Punjabi Native or bilingual proficiency
  • Saraiki Native or bilingual proficiency

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Amy Warren

I had the opportunity to work with Fahad on a number of accounts. His technical background at Indeed was key in helping to enhance the relationship and grow Key Accounts over time. Fahad is one of those rare people who have the ability to build a solid rapport with clients while at the same time work with internal technical teams to meet the client's needs. He is a great team player whose enthusiasm is contagious. I would more than welcome the opportunity to work with Fahad again.

Matt Nolan

Fahad is the type of employee that is always looking for the best and most efficient way to manage and support his clients. He is diligent and very detail-oriented when looking for ways to optimize his performance. He is very supportive to his colleagues and a great team-player. He gives great feedback on processes or new ideas. I would never hesitate to work with Fahad, again.

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Credentials

  • Preventing Discrimination & Harassment: IL Employees V4 .1
    Traliant
    Dec, 2022
    - Sep, 2024

Experience

    • United States
    • Human Resources Services
    • 1 - 100 Employee
    • Director of Customer Success
      • May 2023 - Present
    • United States
    • Technology, Information and Internet
    • Chief Executive Officer
      • Sep 2020 - Present

      DealMe.club: The smartest way to shop. 🛒 DealMe.club: The smartest way to shop. 🛒

    • United States
    • Software Development
    • 100 - 200 Employee
    • Director, Agency Sales
      • Aug 2022 - Jan 2023
    • United States
    • Advertising Services
    • 100 - 200 Employee
    • Director, Customer Success
      • Feb 2020 - Aug 2022

      Recruitics is a data-centric recruitment marketing agency that makes it easy for the world’s leading brands to attract and hire great talent. Our four pillars of talent attraction are powered by our award-winning recruitment marketing analytics and optimization platform. Recruitics is a data-centric recruitment marketing agency that makes it easy for the world’s leading brands to attract and hire great talent. Our four pillars of talent attraction are powered by our award-winning recruitment marketing analytics and optimization platform.

    • Software Development
    • 700 & Above Employee
    • Manager, Customer Success
      • Sep 2017 - Sep 2019

      Managing a team of individuals working with strategic partners to enhance their programmatic recruiting solutions, user engagement, increasing revenue and adding value. - Assist with the hiring, training, coaching and continued development of new hires. Refine internal processes and protocols for added efficiency between Account Management, Sales, and Product. - Manage and support a dedicated book of business. - Optimize bid campaigns through SEO, SEM, ATS tracking and integrations,… Show more Managing a team of individuals working with strategic partners to enhance their programmatic recruiting solutions, user engagement, increasing revenue and adding value. - Assist with the hiring, training, coaching and continued development of new hires. Refine internal processes and protocols for added efficiency between Account Management, Sales, and Product. - Manage and support a dedicated book of business. - Optimize bid campaigns through SEO, SEM, ATS tracking and integrations, Google Adwords, CPA, impressions, mobile, various data analysis, and PPC/CPC. - Consult with prospective clients as a product and technical expert. - Be a product expert for the internal and external sales team's technical/product queries. - Assist with new client account setup. - Help clients measure their success and ROI. - Diagnose and solve technical problems. * 1st and only Enterprise Team Lead promoted into Strategic Partnerships to help start the new initiative

    • Team Lead, Key Account Management
      • Nov 2015 - Sep 2017

      ZipRecruiter offers the fastest and easiest way to get a job listing in front of millions of candidates. ZipRecruiter also offers fantastic tools to assist job boards in extending their reach and providing value to their users. I will be leading a team of individuals working with job boards, direct employers, advertising and staffing agencies to enhance their programmatic recruiting solutions, user engagement and build partnerships centered around increasing revenue and adding… Show more ZipRecruiter offers the fastest and easiest way to get a job listing in front of millions of candidates. ZipRecruiter also offers fantastic tools to assist job boards in extending their reach and providing value to their users. I will be leading a team of individuals working with job boards, direct employers, advertising and staffing agencies to enhance their programmatic recruiting solutions, user engagement and build partnerships centered around increasing revenue and adding value. Main responsibilities included: - Assist with the hiring, training, coaching and continued development of new hires. - Refine internal processes and protocols for added efficiency between Account Management, Sales, and Product. - Manage and support a dedicated book of business. - Optimize programmatic bid campaigns through SEO, SEM, ATS tracking and integrations, Google Adwords, CPA, impressions, mobile, various data analysis, and PPC/CPC. - Consult with prospective clients as a product and technical expert. - Be a product expert for the sales team's technical/product queries. - Assist with new client account setup. - Help clients measure their success and ROI. - Diagnose and solve technical problems. * Awarded MVP of the Account Management department in 2015 at our Annual Conference * Managed the largest Enterprise accounts at ZipRecruiter

    • Lead Job Board Account Manager
      • Jan 2015 - Nov 2015

      ZipRecruiter offers the fastest and easiest way to get a job listing in front of millions of candidates. ZipRecruiter also offers fantastic tools to assist job boards in extending their reach and providing value to their users. I will be leading a team of individuals working with job boards, staffing agencies, and direct employers to enhance their recruiting solutions, user engagement and build partnerships centered around increasing revenue and adding value.

    • Senior Account Manager
      • Jul 2014 - Dec 2014

      ZipRecruiter offers the fastest and easiest way to get a job listing in front of millions of candidates. ZipRecruiter also offers fantastic tools to assist job boards in extending their reach and providing value to their users. I will be working with job boards and staffing agencies to enhance their recruiting solutions, user engagement and build partnerships centered around increasing revenue and adding value.

    • Account Manager - Job Boards and Staffing Agencies
      • Oct 2013 - Jul 2014

      ZipRecruiter offers the fastest and easiest way to get a job listing in front of millions of candidates. ZipRecruiter also offers fantastic tools to assist job boards in extending their reach and providing value to their users. I will be working with job boards and staffing agencies to enhance their recruiting solutions, user engagement and build partnerships centered around increasing revenue and adding value. * First Account Manager to support Job Boards

    • United States
    • 1 - 100 Employee
    • Customer Success Manager
      • Aug 2010 - Oct 2013

      Consult with prospective and current clients as a product expert. Provide the sales teams and clients with technical and product support. Assist with new client account setup as well as account management. Help clients measure their success and return on investment from Indeed. Diagnose and solve technical problems. Monitor campaigns, manage bids, and set costs per click. Increase revenue and retention rate for accounts. Prepare and analyze reporting and account documentation. Consult with prospective and current clients as a product expert. Provide the sales teams and clients with technical and product support. Assist with new client account setup as well as account management. Help clients measure their success and return on investment from Indeed. Diagnose and solve technical problems. Monitor campaigns, manage bids, and set costs per click. Increase revenue and retention rate for accounts. Prepare and analyze reporting and account documentation.

    • United States
    • Higher Education
    • 1 - 100 Employee
    • Business Development Associate
      • May 2006 - Jun 2008

      Worked at the front desk of CITI and interfaced with potential new clients. Responsible for accounts receivable/payable, processing and sending of invoices to clients, contacting clients regarding past due invoices, and scheduling meetings. Strategic consulting, including business plan and sales strategy development. Assisted with marketing mix for CITI by creating corporate packets, auditing special events, and updating CITI website. Brand development, web site traffic growth, web site user… Show more Worked at the front desk of CITI and interfaced with potential new clients. Responsible for accounts receivable/payable, processing and sending of invoices to clients, contacting clients regarding past due invoices, and scheduling meetings. Strategic consulting, including business plan and sales strategy development. Assisted with marketing mix for CITI by creating corporate packets, auditing special events, and updating CITI website. Brand development, web site traffic growth, web site user interface and advertising revenue. Developed brand strategy and statistics systems. Provided administrative support to Marketing Director; duties included filing, data input, calendar and employee scheduling management, and creating marketing material for upcoming seminars and classes. Developed key relationships with institutional and corporate clients by facilitating market driven seminars and events. Answered phone calls and questions regarding the services offered by CITI as well as directing calls to other associates. Show less Worked at the front desk of CITI and interfaced with potential new clients. Responsible for accounts receivable/payable, processing and sending of invoices to clients, contacting clients regarding past due invoices, and scheduling meetings. Strategic consulting, including business plan and sales strategy development. Assisted with marketing mix for CITI by creating corporate packets, auditing special events, and updating CITI website. Brand development, web site traffic growth, web site user… Show more Worked at the front desk of CITI and interfaced with potential new clients. Responsible for accounts receivable/payable, processing and sending of invoices to clients, contacting clients regarding past due invoices, and scheduling meetings. Strategic consulting, including business plan and sales strategy development. Assisted with marketing mix for CITI by creating corporate packets, auditing special events, and updating CITI website. Brand development, web site traffic growth, web site user interface and advertising revenue. Developed brand strategy and statistics systems. Provided administrative support to Marketing Director; duties included filing, data input, calendar and employee scheduling management, and creating marketing material for upcoming seminars and classes. Developed key relationships with institutional and corporate clients by facilitating market driven seminars and events. Answered phone calls and questions regarding the services offered by CITI as well as directing calls to other associates. Show less

Education

  • Bethel High School
  • The University of Connecticut School of Business
    Bachelor of Science in Business Administration, Business and Technology

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