Experience

Flawless Diamonds

• Belgium
• Retail
• 1 - 100 Employee

• Business Owner

  • Apr 2022 - Present

  - While opening this location I established my reputation as a superior Jeweler in a competitive market through delivery of prime quality and unbeatable prices.- I introduced and focused on No Credit Needed alternatives to purchasing Jewelry in an untapped credit market, increasing closing rates by 38%, raising the average ticket amount by $6500, and resulting in $250K processed in the first month.- My aim has been to maximize profitability through superior customer service, offering effective and prompt communication and follow-up on all pending inquiries with the customer.



John's Gold & Diamonds

• Owner

  • Oct 2021 - Present

  - With the opening of this location being my first step as a business owner, I made sure to research the market, plan my inventory, and craft business plans tailored to the market. - I generated and established a $200K monthly revenue target within the second month by personally overseeing and managing all operations.- I developed and maintained a loyal client base in a high volume business by delivering exceptional customer service and being proactive towards any questions or concerns, resulting in a 100% client retention rate.



Gold & Diamond Depot

• United States
• Retail
• 1 - 100 Employee

• Retail Sales Manager

  • Sep 2019 - Aug 2021

  - I supervised and recruited new employees while implementing sales and market campaigns to accommodate an expected annual sales target of 3-5 million dollars.I also special in resolving customer complaints, updating records, and budgeting resulting in a 97% customer satisfaction rate. - I supervised and recruited new employees while implementing sales and market campaigns to accommodate an expected annual sales target of 3-5 million dollars.I also special in resolving customer complaints, updating records, and budgeting resulting in a 97% customer satisfaction rate.