Fae Bautista
Head Of Operations at Sterling White Enterprises- Claim this Profile
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Bio
Brandon Mitchell
I worked with Arra at Altisource. She was an absolute pleasure to work with, a driven individual and a consummate team player. Thanks for all your hard work, Arra!
Nick Khansky
Arra is a pleasure to work with and a professional to the highest degree. Very detail-oriented and results driven, she really takes the time to delve deep into any issue and always has the customer/clients' interest at heart. Her communication,problem-solving skills are excellent as well her ability to diagnose and remedy issues. She is an asset to any team! Highly recommend!
Brandon Mitchell
I worked with Arra at Altisource. She was an absolute pleasure to work with, a driven individual and a consummate team player. Thanks for all your hard work, Arra!
Nick Khansky
Arra is a pleasure to work with and a professional to the highest degree. Very detail-oriented and results driven, she really takes the time to delve deep into any issue and always has the customer/clients' interest at heart. Her communication,problem-solving skills are excellent as well her ability to diagnose and remedy issues. She is an asset to any team! Highly recommend!
Brandon Mitchell
I worked with Arra at Altisource. She was an absolute pleasure to work with, a driven individual and a consummate team player. Thanks for all your hard work, Arra!
Nick Khansky
Arra is a pleasure to work with and a professional to the highest degree. Very detail-oriented and results driven, she really takes the time to delve deep into any issue and always has the customer/clients' interest at heart. Her communication,problem-solving skills are excellent as well her ability to diagnose and remedy issues. She is an asset to any team! Highly recommend!
Brandon Mitchell
I worked with Arra at Altisource. She was an absolute pleasure to work with, a driven individual and a consummate team player. Thanks for all your hard work, Arra!
Nick Khansky
Arra is a pleasure to work with and a professional to the highest degree. Very detail-oriented and results driven, she really takes the time to delve deep into any issue and always has the customer/clients' interest at heart. Her communication,problem-solving skills are excellent as well her ability to diagnose and remedy issues. She is an asset to any team! Highly recommend!
Credentials
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Zendesk
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Experience
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SWE
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United States
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Real Estate
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1 - 100 Employee
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Head Of Operations
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Feb 2018 - Present
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8-bit Creatives
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Greenville, North Carolina Area
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Project Manager
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Sep 2018 - Present
Managing multiple projects for a photography company which grew as an agency. Worked with a multi-talented team that provides visual needs for individuals, aspiring models, growing businesses, who would like to accelerate their online presence by creating websites + contents, and managing social media accounts. Managing multiple projects for a photography company which grew as an agency. Worked with a multi-talented team that provides visual needs for individuals, aspiring models, growing businesses, who would like to accelerate their online presence by creating websites + contents, and managing social media accounts.
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GlobalShopex
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United States
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Technology, Information and Internet
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1 - 100 Employee
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Senior Regional E-Commerce Growth Manager
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Jan 2018 - Present
We handle everything for you, Globalshopex global e-commerce solution enables US merchants to process international orders and ship to 200+ Countries. Fraud Screening, International Payment Processing, Multi-language Customer Service & Free Set up! Unique Easy-to-integrate technology checkout which calculates International Shipping, Duties and Taxes at international checkout to avoid any surprises upon delivery. Globalshopex provides an independent international logistics solution to… Show more We handle everything for you, Globalshopex global e-commerce solution enables US merchants to process international orders and ship to 200+ Countries. Fraud Screening, International Payment Processing, Multi-language Customer Service & Free Set up! Unique Easy-to-integrate technology checkout which calculates International Shipping, Duties and Taxes at international checkout to avoid any surprises upon delivery. Globalshopex provides an independent international logistics solution to optimize network based on the best carrier options when shipping to different countries which guaranties a high conversion rate. globalshopex.com Show less We handle everything for you, Globalshopex global e-commerce solution enables US merchants to process international orders and ship to 200+ Countries. Fraud Screening, International Payment Processing, Multi-language Customer Service & Free Set up! Unique Easy-to-integrate technology checkout which calculates International Shipping, Duties and Taxes at international checkout to avoid any surprises upon delivery. Globalshopex provides an independent international logistics solution to… Show more We handle everything for you, Globalshopex global e-commerce solution enables US merchants to process international orders and ship to 200+ Countries. Fraud Screening, International Payment Processing, Multi-language Customer Service & Free Set up! Unique Easy-to-integrate technology checkout which calculates International Shipping, Duties and Taxes at international checkout to avoid any surprises upon delivery. Globalshopex provides an independent international logistics solution to optimize network based on the best carrier options when shipping to different countries which guaranties a high conversion rate. globalshopex.com Show less
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Hubzu
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Real Estate
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1 - 100 Employee
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Senior Associate
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Jul 2013 - Aug 2018
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Altisource
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Luxembourg
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Real Estate
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700 & Above Employee
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Senior Associate
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Jul 2013 - Aug 2018
Provides genuine customer support to all channels (phone, email, chat) for a pioneer e-commerce real estate marketplace through a powerful transaction platform of Hubzu.com. Presents analytics-based research and reports for process improvements. Participated in sprint-planning, daily stand up, defining user stories to create minimum viable products as part of the development framework. Provides genuine customer support to all channels (phone, email, chat) for a pioneer e-commerce real estate marketplace through a powerful transaction platform of Hubzu.com. Presents analytics-based research and reports for process improvements. Participated in sprint-planning, daily stand up, defining user stories to create minimum viable products as part of the development framework.
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Owners.com
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United States
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Real Estate
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100 - 200 Employee
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Customer Escalations Specialist
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Jul 2013 - Aug 2018
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FIS
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United States
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Information Technology & Services
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700 & Above Employee
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Customer Service Representative/ Technical Support
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May 2012 - Jul 2013
In house service provider for credit cardholders through phone support covering card activation, payments, statements, fraud alerts, letter checks and other related services including online enrollment, account set up, password reset and online walkthroughs. Qualified Line Trainer for an Internal Job Posting as favorably exceeding scorecard benchmark. In house service provider for credit cardholders through phone support covering card activation, payments, statements, fraud alerts, letter checks and other related services including online enrollment, account set up, password reset and online walkthroughs. Qualified Line Trainer for an Internal Job Posting as favorably exceeding scorecard benchmark.
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Caesars Entertainment, Inc.
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United States
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Hospitality
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700 & Above Employee
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Hotel Reservation Specialist
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Jul 2009 - Feb 2012
Catering to Ceasar's Entertainment Hotel and Casino guests' room reservations, information and location, casino games, scheduled events, and other additional hospitality related services plus up selling. Started as Skill 17 Agent, cross-trained to 4 different skills, eventually identified as Universal Agent. Catering to Ceasar's Entertainment Hotel and Casino guests' room reservations, information and location, casino games, scheduled events, and other additional hospitality related services plus up selling. Started as Skill 17 Agent, cross-trained to 4 different skills, eventually identified as Universal Agent.
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Dell Technologies
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Technical Support Representative
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Apr 2008 - Jul 2009
Customer Support for Dell Customers in line with hardware and software configuration, basic to advanced troubleshooting, warranty services and replacement, via phone and remote desktop software connection through Virtual Private Network. Recognized top agent with lowest average handling time delivered through first call resolution. Customer Support for Dell Customers in line with hardware and software configuration, basic to advanced troubleshooting, warranty services and replacement, via phone and remote desktop software connection through Virtual Private Network. Recognized top agent with lowest average handling time delivered through first call resolution.
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Community
