Experience

NIIAR

• Lebanon
• Real Estate
• 1 - 100 Employee

• Senior Sales Consultant

  • Feb 2023 - Present

  -Develop the business by conducting farming activities in specific areas in search for new listings.-Arrange for inspections, photo-shoots, and meetings with property owners.-Monitor and update property listings on CRM.-Coordinate with the Marketing team to promote new and updated listings and oversee the promotion of properties on advertisement media and listing services.-Grow customer database and generate leads to buy, sell and rent a property. -Interview clients to identify their requirements and determine what kinds of properties they are seeking. -Generate lists of properties that are compatible with clients' needs and financial resources.-Accompany clients during visits to properties, advising them on the suitability and value of the homes they are visiting.-Present purchase offer to property owners. -Act as an intermediary in negotiations between clients and property owners. -Conduct surveys to identify competitive market prices and counsel clients on market conditions.-Prepare documents such as contracts, purchase agreements, closing statements, etc. -Ensure compliance with housing laws and policies when conducting property deals.-Build up a series of connection in the Real Estate industry and develop a professional network (attorneys, contractors…) to whom clients may be referred.-Maintain good relationship with clients and allow opportunities for future business prospects and expand customer database by continuously getting referrals, while enhancing the company’s reputation. -Participate in seminars, conferences, and events to improve existing job knowledge and expand personal network.-Coordinate with fellow colleagues to support and advise them with their pipelines.-Provide periodic reports to the direct manager on sales operations and generated returns including daily tasks and goals.-Accountable to ensure accomplishment of set sales target through consistently delivering, and exceeding quarterly targets and KPIs. Show less

• Real Estate Agent

  • Feb 2022 - Feb 2023

  -Develop the business by conducting farming activities in specific areas in search for new listings.-Arrange for inspections, photo-shoots, and meetings with property owners.-Monitor and update property listings on CRM.-Coordinate with the Marketing team to promote new and updated listings and oversee the promotion of properties on advertisement media and listing services.-Grow customer database and generate leads to buy, sell and rent a property. -Interview clients to identify their requirements and determine what kinds of properties they are seeking. -Generate lists of properties that are compatible with clients' needs and financial resources.-Accompany clients during visits to properties, advising them on the suitability and value of the homes they are visiting.-Present purchase offer to property owners. -Act as an intermediary in negotiations between clients and property owners. -Conduct surveys to identify competitive market prices and counsel clients on market conditions.-Prepare documents such as contracts, purchase agreements, closing statements, etc. -Ensure compliance with housing laws and policies when conducting property deals.-Build up a series of connection in the Real Estate industry and develop a professional network (attorneys, contractors…) to whom clients may be referred.-Maintain good relationship with clients and allow opportunities for future business prospects and expand customer database by continuously getting referrals, while enhancing the company’s reputation. -Participate in seminars, conferences, and events to improve existing job knowledge and expand personal network.-Coordinate with fellow colleagues to support and advise them with their pipelines.-Provide periodic reports to the direct manager on sales operations and generated returns including daily tasks and goals.-Accountable to ensure accomplishment of set sales target through consistently delivering, and exceeding quarterly targets and KPIs. Show less



Valenci Group

• Greece
• Executive Offices
• 1 - 100 Employee

• Customer Service Specialist

  • Jan 2022 - Feb 2022

  - Interact with clients and Suppliers on the phone and internet in a professional manner. - Meet all customer needs and exceed expectations, upholding our strong reputation. - Continually expand your knowledge of our business and daily uprated products. - Accurately answer questions and address client concerns. -Writing spreadsheets to upload products -Log /update products in our database system accurately. -Maintain accurate and up to date price and stock with the suppliers -Suggest additional products and services of use to clients. -Investigate and pursue client leads, expanding our client base. -Conduct basic administrative tasks -Excellent computer skills, including Microsoft Office and databases. - Proactively seek solutions to problems, notifying Management when concerns Show less


Self-employed
• Real Estate
• 1 - 100 Employee
• Private Tutor

  • Oct 2017 - Feb 2022


Crepaway

• Lebanon
• Restaurants
• 100 - 200 Employee

• Call Center Supervisor

  • Sep 2020 - Dec 2021

  As a call center supervisor, i should be focused on helping my team build the necessary skills and knowledge so they can better support customers. I should be supportive, communicative, and attentive. Part of my responsibilities: - Assist in the formulation of targets for individuals and teams. - Hire and onboard new employees. - Answer questions from staff and provide guidance and feedback. - Anticipate escalation and take over calls when needed - Devise ways to optimize procedures and keep staff motivated. - Measure performance with key metrics such as call abandonment, calls waiting etc. - Ensure adherence to policies for attendance, established procedures etc. - Keep management informed on issues and problems. - Prepare monthly/annual results and performance reports. - Working with other supervisors and management team members to support agents and maximize customer satisfaction. Show less



Ecole Apres Ecole

• France
• E-learning

• Mathematics Tutor

  • Mar 2019 - Sep 2019

  As a Mathematics Tutor I used to assist students with homework, teaching them how to perform the calculations needed to complete their assignments. I also teach students basic classroom skills such as note-taking, studying, and test-taking adding that I teach students various mathematical concepts, processes, and computations: - Handle major topics in algebra, quadratic equation, simultaneous linear equation, etc. - Prepare the minds of students/tutees through regular reminder and awareness of forthcoming lessons. - Encourage, support, and challenge students to meet up with their academic/math targets. - Help get students prepared for tests and exams. - Finish up and hand over the necessary documents containing lessons and procedures involved in the tutorial. Show less