Fadli Razali
IT Support Engineer at Solsis (M) Sdn. Bhd.- Claim this Profile
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English -
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Malay -
Topline Score
Bio
Credentials
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CompTIA Network+ (N10-007) Cert Prep: 1 Understanding Networks
LinkedInJan, 2021- Oct, 2024
Experience
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Solsis (M) Sdn. Bhd.
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Petaling Jaya, Selangor
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IT Support Engineer
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Dec 2011 - Present
IT Helpdesk at CELCOM Sdn. Bhd. - Manage celcom's dealer ID and password - Using celcom's BAU application such as Kenan, AMDOCS, PCARE, Centouch info, NEXT, LANDESK - Manage Celcom User's request and escalate to admin - Perform first level PC/Notebook troubleshoot for celcom's user - Generate daily and monthly report for celcom Customer Engineer at various places such as Bank Negara, CPOC Carigali, AIG, Celcom Sdn Bhd, Lotte Chemical Titan and P&G. - Perform first and second level troubleshoot. - Perform PM Printer at BANK Negara and Lotte Chem. - Install windows using CD and image Show less
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Telekom Malaysia
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TTDI, Kuala Lumpur
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Network Coordinator
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Mar 2007 - Dec 2009
Network Operation Centre - Manage and troubleshoot leased line router for Banks, Oil and Gas, Insurance customer. - Manage and troubleshoot Back-upline router for Banks, Oil and Gas, Insurance customer. - Using Terminal to telnet into customer's router - Monitor Router and TM Leased line. - Perform simulation test/ fail over test on customer's router and dummy router after office hour. Network Operation Centre - Manage and troubleshoot leased line router for Banks, Oil and Gas, Insurance customer. - Manage and troubleshoot Back-upline router for Banks, Oil and Gas, Insurance customer. - Using Terminal to telnet into customer's router - Monitor Router and TM Leased line. - Perform simulation test/ fail over test on customer's router and dummy router after office hour.
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Education
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2004 - 2006
ADTEC SHAH ALAM
Computer Engineering
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