Fadia Frangie Doumat
Account Manager at Happily- Claim this Profile
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Español Native or bilingual proficiency
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Árabe Limited working proficiency
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Inglés Professional working proficiency
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French Elementary proficiency
Topline Score
Bio
Kendra Sellick
I had the pleasure of having Fadia on my team at Startup Grind HQ and she exceeded the expectations for her role in marketing and partnerships. She continued to show dedication and initiative throughout all aspects of her role and would always offer to lend a hand outside her scope of work when needed. A true team player and a joy to work with, I highly recommend Fadia and hope to work with her again in the future.
Patricia Michelena, PMP
Working with Fadia in Startup Grind has been a wonderful experience. We were both responsible for managing partners and worked closely together to create a unified system for customer management and reporting, amongst other things. She was also responsible for some aspects of marketing and social media, so we would coordinate the best way to execute partner marketing strategies together. Her attention to detail and her organizational skills are exceptional. At the same time, she is a great communicator and relationship builder. She challenges for better outcomes and always supports the team to take on different challenges together. She would be an incredible asset for any team, of both her strategic mind but also her uplifting personality.
Kendra Sellick
I had the pleasure of having Fadia on my team at Startup Grind HQ and she exceeded the expectations for her role in marketing and partnerships. She continued to show dedication and initiative throughout all aspects of her role and would always offer to lend a hand outside her scope of work when needed. A true team player and a joy to work with, I highly recommend Fadia and hope to work with her again in the future.
Patricia Michelena, PMP
Working with Fadia in Startup Grind has been a wonderful experience. We were both responsible for managing partners and worked closely together to create a unified system for customer management and reporting, amongst other things. She was also responsible for some aspects of marketing and social media, so we would coordinate the best way to execute partner marketing strategies together. Her attention to detail and her organizational skills are exceptional. At the same time, she is a great communicator and relationship builder. She challenges for better outcomes and always supports the team to take on different challenges together. She would be an incredible asset for any team, of both her strategic mind but also her uplifting personality.
Kendra Sellick
I had the pleasure of having Fadia on my team at Startup Grind HQ and she exceeded the expectations for her role in marketing and partnerships. She continued to show dedication and initiative throughout all aspects of her role and would always offer to lend a hand outside her scope of work when needed. A true team player and a joy to work with, I highly recommend Fadia and hope to work with her again in the future.
Patricia Michelena, PMP
Working with Fadia in Startup Grind has been a wonderful experience. We were both responsible for managing partners and worked closely together to create a unified system for customer management and reporting, amongst other things. She was also responsible for some aspects of marketing and social media, so we would coordinate the best way to execute partner marketing strategies together. Her attention to detail and her organizational skills are exceptional. At the same time, she is a great communicator and relationship builder. She challenges for better outcomes and always supports the team to take on different challenges together. She would be an incredible asset for any team, of both her strategic mind but also her uplifting personality.
Kendra Sellick
I had the pleasure of having Fadia on my team at Startup Grind HQ and she exceeded the expectations for her role in marketing and partnerships. She continued to show dedication and initiative throughout all aspects of her role and would always offer to lend a hand outside her scope of work when needed. A true team player and a joy to work with, I highly recommend Fadia and hope to work with her again in the future.
Patricia Michelena, PMP
Working with Fadia in Startup Grind has been a wonderful experience. We were both responsible for managing partners and worked closely together to create a unified system for customer management and reporting, amongst other things. She was also responsible for some aspects of marketing and social media, so we would coordinate the best way to execute partner marketing strategies together. Her attention to detail and her organizational skills are exceptional. At the same time, she is a great communicator and relationship builder. She challenges for better outcomes and always supports the team to take on different challenges together. She would be an incredible asset for any team, of both her strategic mind but also her uplifting personality.
Credentials
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Purposeful Communication
MasterClassJul, 2022- Nov, 2024 -
Designing Your Career
MasterClassJan, 2022- Nov, 2024 -
Sales and Persuasion
MasterClassJan, 2022- Nov, 2024 -
Photography
MasterClassSep, 2020- Nov, 2024 -
The Art of Storytelling
MasterClassAug, 2020- Nov, 2024 -
U.S. Presidential History and Leadership
MasterClassAug, 2020- Nov, 2024 -
Business Strategy and Leadership
MasterClassJan, 2020- Nov, 2024 -
Color - Photography
Roberto Mata School of PhotographyJun, 2018- Nov, 2024 -
Portrait - Photography
Roberto Mata School of PhotographyMar, 2018- Nov, 2024 -
Facilitator - Virtual Diploma Program
AIESECJun, 2017- Nov, 2024 -
Effective Negotiation
Centro de Estudios de Desarrollo Organizacional OxcamNov, 2015- Nov, 2024 -
Digital Photography
Roberto Mata School of Photography -
Documentary Photography
Roberto Mata School of Photography -
Photography Lighting Course
Roberto Mata School of Photography
Experience
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Happily
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United States
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Events Services
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1 - 100 Employee
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Account Manager
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Mar 2023 - Present
• Launched the Happily for Startups program: an on-demand talent sourcing program providing startups access to a global network of event and media freelancers. • Supporting VCs and Startups with their event production and media campaign needs. • Launched the Happily for Startups program: an on-demand talent sourcing program providing startups access to a global network of event and media freelancers. • Supporting VCs and Startups with their event production and media campaign needs.
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Startup Grind
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United States
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Events Services
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100 - 200 Employee
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Partner Success, Marketing, and Events
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Feb 2022 - Apr 2023
Partner Success achievements: • Revamped our Partner Membership and managed +20 key partnerships: HubSpot, Google Cloud, Microsoft, GitHub, Mixpanel, Delighted, and others. • Created Program Strategy, including CRM system, NPS, and Partner Dashboard (metrics, KPIs, and ROI), saving more than 15 hours per month in processes and providing operational improvements cross-functionally to exceed revenue goals. • Supported the delivery of agreements for Startup Grind’s event in Silicon Valley with more than 10K attendees worldwide, including VCs and founders. • Served as the primary point of contact and product expert, cultivating strong relationships with customers to ensure their satisfaction and success. Marketing and Events achievements: • Increased average engagement per impression rate to 1.2% in all social media channels (64.9% growth compared to 2021). • Improved monthly net audience growth per down-trending channel to 19,685 followers (33.33% growth compared to 2021). • Increased click rates per channel to 17,490 (26.5% growth compared to 2021). • Supported the delivery of large-scale virtual and in-person events, including speaker onboarding process, internal and external reports, all logistics, etc. • Worked as a liaison for the Marketing team in gathering information and best practices as well as creating marketing materials, onboarding decks, case studies, blog posts, and social media posts for key accounts. Show less
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AIESEC
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Canada
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Non-profit Organizations
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700 & Above Employee
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Senior Account Manager
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Aug 2020 - Dec 2021
Worked in the global office of AIESEC in a team of 22 people from 20 different nationalities responsible for leading AIESEC's 110+ national offices and coordinating 1000+ employees and 30.000+ local volunteers.• Achieved 105% of the yearly revenue quota through the management of new and existing partner relationships between AIESEC and a high volume of Global Multinationals such as International SOS, Electrolux, Nokia, UCB, Adecco Group Foundation, DP World, Husqvarna Group. • Negotiated and closed renewals with 78% of the accounts managed.• Coordinated Annual Hybrid and Virtual Events strategy (500-4000+ attendees), decision-making, and risk mitigation processes. • Co-designed Digital Marketing Campaigns, Webinars, Challenges, Panels, and other events to showcase our partnership and our client’s needs.Implemented the CRM at the Global and Regional Offices, ensuring an effective process between us and our partners as well as focusing on better leads management and tracking.• Worked cross-functionally with Marketing, Sales, Product, and other teams, to ensure smooth and successful execution, and optimize processes.• Led a global account management team (13 members) in a remote work environment. Cultivated an energetic, collaborative environment to enrich peer-to-peer learning, drive revenue goal achievement, and customer-centric approach. Show less
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Junior Account Manager
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Aug 2019 - Jul 2020
• Managed, nurtured, and maintained global partnerships such as UCB, Microsoft, Odoo, and Schneider Electric to drive the acquisition of international talent.• Developed a pipeline of relevant prospective partners and referrals, including leveraging current partnerships to get to new departments.• Executed multiple enterprise-level projects, such as a Regional Project with Microsoft across 12 European countries at different Microsoft offices.• Pivoted the business development strategy to respond to COVID-19 to mitigate churn rate and revenue decline achieving 100% partner retention.• Negotiated and closed 75% of renewals by establishing rapport, identifying new business opportunities, and driving best-in-class product adoption. Show less
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Events Manager | International Presidents Meeting 2020
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Nov 2019 - Mar 2020
• Managed partners’ engagements and deliverables (UCB, Husqvarna Group, Mindvalley, Electrolux) by supporting the speakers, organizing all marketing materials, managing the social media calendar, and supporting all the necessary logistics for their participation during the whole preparation process.• Supported vendor management, and organized all the details needed before, during, and after their engagements.• Co-designed the Partner Experience Program including invitations, partner and speaker packets, dinners, booklets, and newsletters. Show less
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Partnerships Manager
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Aug 2018 - Jul 2019
• Achieved 80% of the growth of the new partners’ acquisition strategy.• Boosted inbound strategy, capitalizing on national networks, and events participation. Planned and executed the 60th Anniversary of AIESEC in Venezuela and other events designed for public outreach and media relations.• Responsible for budget management and tracking of each partner engagement.• Worked with small businesses, NGOs & Companies' marketing, and brand advocacy programs, improving brand awareness and perception market-wide.• Participated in +15 Radio Interviews and 20+ networking events to achieve customer acquisition and lead goals. Show less
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Defiende Venezuela
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Venezuela
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Legal Services
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1 - 100 Employee
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Marketing Campaign Manager
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Jan 2018 - Sep 2018
Non-governmental organization advocated for the promotion and protection of Human Rights. • Ideated and executed a Human Rights campaign "Yo Defiendo Venezuela'' for Venezuelan citizens empowerment, especially women empowerment, through storytelling and documentary photography. • Selected and coordinated a team of 7 well-known photojournalists and 15 interviewed female talents. • Planned online and offline activities to promote the campaign, such as radio interviews and events. Non-governmental organization advocated for the promotion and protection of Human Rights. • Ideated and executed a Human Rights campaign "Yo Defiendo Venezuela'' for Venezuelan citizens empowerment, especially women empowerment, through storytelling and documentary photography. • Selected and coordinated a team of 7 well-known photojournalists and 15 interviewed female talents. • Planned online and offline activities to promote the campaign, such as radio interviews and events.
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AIESEC
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Canada
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Non-profit Organizations
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700 & Above Employee
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Local Operations Coordinator
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Jan 2016 - Jan 2018
• Managed +40 team members and volunteers. • Increased 75% in local partnerships by redefining our local portfolio. • Implemented, strengthened, and tracked account and community projects. • Managed +40 team members and volunteers. • Increased 75% in local partnerships by redefining our local portfolio. • Implemented, strengthened, and tracked account and community projects.
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Education
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2013 - 2017
Universidad Central de Venezuela
Bachelor's degree, International/Global Studies -
IESA
Diploma | Youth Leadership Training Program (Lidera 8) -
2019 - 2020
EPFC
Cours de français - Élémentaire, French -
2015 -
Kaplan International College London
Higher Intermediate, Intensive English Course
Community
