Experience

Trakker Middle East

• United Arab Emirates
• IT Services and IT Consulting
• 1 - 100 Employee

• Technical Support/Sales Executive

  • Apr 2021 - Present

  • Proven track record of providing technical assistance and sales support to customers in a timely and efficient manner • Adept at troubleshooting and resolving technical issues quickly and accurately • Experienced in providing customer service and sales support in a fast-paced environment • Demonstrated ability to work independently and as part of a team to meet customer needs • Highly organized and detail-oriented with excellent communication and interpersonal skills • Strong interpersonal and instruction skills that improve my ability to train others. • Proven track record of success in developing and executing innovative strategies to drive business growth • Adept at leveraging data-driven insights to identify opportunities for improvement and optimize operations • Skilled in leading cross-functional teams to achieve organizational objectives • Experienced in creating and managing budgets to maximize resources and minimize costs • Demonstrated ability to develop and implement effective marketing campaigns to increase brand awareness • Highly proficient in utilizing analytics to measure performance and identify areas for improvement • Expertise in developing and managing customer relationships to ensure customer satisfaction and loyalty • Skilled in utilizing technology to streamline processes and improve efficiency • Configuring hardware devices and software to setup workstation. Show less



UZAY BUILDING MATERIAL TRADING L.L.C

• United Arab Emirates
• Wholesale Building Materials
• 1 - 100 Employee

• Technical Support /Sales Executive

  • May 2019 - Mar 2021

  • Be a solution provider to customers by determining their needs and develop/recommend products or services and providing product quotes to customers. • Scheduling appointments and visiting existing customers to review product needs and determining other opportunities. • Achieve maximum sales growth and account conversion within the assigned territories. • Develop customer relationships to ensure Uzay Building Materials is a valued supplier of choice. • Attending trade shows and conferences as required. • Follow-up and collecting cheque/payment from the customers. Show less



COS

• United Kingdom
• Retail Apparel and Fashion
• 700 & Above Employee

• Assistant Store Manager

  • Sep 2015 - Mar 2019

  • Increased sales with excellent customer service levels and develop good relationship with regular customers. • Developed a loyal customer base and increased sales volume through personal attention to customers. • Ensured excellence in customer service and resolved all problems at the store level. • Leveraging the benefits of Mystery Shoppie to shift the team’s focus to offer seamless customer service and improve brand excellence. • Developed and implemented performance development and training initiatives which optimized staff performance and resulted in continuous surpassing of sales quotas. • Assisted with employee development by providing training, counseling, performance appraisals, and promoting teamwork. • Monitored all Associates on shift / Train new hires on program expectations and safety guidelines / Set up schedules and confirmed completion of assignments each day for 19 Associates / Covered all call ins. • Maintained visually appealing and effective displays for the entire store. • Presented sales reports to regional management on a daily to weekly basis. • Maintained daily comprehensive reports of current year versus prior year sales volume • Enforced company cash handling policies and procedures, and other loss prevention policies. Show less



Giordano Fashions

• Retail Apparel and Fashion
• 1 - 100 Employee

• Senior Sales Consultant

  • Dec 2011 - Aug 2015

  Provided exceptional customer service experience by greeting, Listening & assisting customers in exceeding their needs, demonstrating an excellent knowledge of the products. Guaranteed cross and up-selling for all product categories. Successfully managed high volume sales. Discuss with clients and give advices on general trends in the fashion world and developments in market, showing passion for fashion and products. Built and strengthened relationships with customers, deal with different nationalities and personalities and put always the customers at ease. Ensured the achievement of individual and Store goals, enhancing and developing the business. Contributed to manage the visual display of the products in accordance with Giordano visual standards and ensured store functional maintenance and appropriate levels of products on the sales floor. Show less