Experience

Igloo

• Singapore
• Insurance
• 100 - 200 Employee

• Claim Head

  • Apr 2022 - Present

  - Responsible for all claim product (B2B2C, B2B, B2C) to meet the SLA - Reporting to management - Developing Claim system - Correspodence to all insurance partner - Responsible for all claim product (B2B2C, B2B, B2C) to meet the SLA - Reporting to management - Developing Claim system - Correspodence to all insurance partner



WE+ (PT KITA INDONESIA PLUS)

• Indonesia
• Insurance
• 1 - 100 Employee

• Claim & Sales Operation Manager

  • Dec 2021 - Mar 2022

  - Responsible for claim process both online and offline business - Responsible for all claim line of business to meet our SLA - Correspondences with client and insurance company for claim - Liaising and built great relationship with insurance company and sles team - Ensuring and Responsible for quotation process and negotiating the terms, benefits, and commission with Insurance company and Sales team - Place or send the quotation to Insurance company and sales team - Prepare report and data for sales and other departments - Achieved for revenue target - Report to Management Show less



Tokio Marine Insurance Group (Asia)

• Singapore
• Insurance
• 700 & Above Employee

• Branch Manager cab Lampung

  • Feb 2017 - Oct 2021

  - Responsible for sales production for all general insurance channel (leasing, bank, agent, direct and broker) and product lines (Automobile, Marine cargo, property and miscellaneous product) for the branch in meeting company goals and objectives for the year.- Asses local market condition and identify current and prospective sales opportunities.- Planning, designing and implementing strategies to achieve the overall Branch’s target premium, and profitability.- Conduct meetings, training and review for staff and agent- Ensure proper day to day operations including staffs, general administration, accounting, managing claims service level agreement and agency management.- Monitor production report on daily, weekly and monthly basis- Managing marketing expense cost the Branch office- Reports to Management Show less

• Branch manager Cab Makassar

  • Sep 2013 - Feb 2017

  - Responsible for sales production for all general insurance channel (leasing, bank, agent, direct and broker) and product lines (Automobile, Marine cargo, property and miscellaneous product) for the branch in meeting company goals and objectives for the year.- Asses local market condition and identify current and prospective sales opportunities.- Planning, designing and implementing strategies to achieve the overall Branch’s target premium, and profitability.- Conduct meetings, training and review for staff and agent- Ensure proper day to day operations including staffs, general administration, accounting, managing claims service level agreement and agency management.- Monitor production report on daily, weekly and monthly basis- Managing marketing expense cost the Branch office- Reports to Management Show less

• Unit Head PIC Claim MV leasing unit

  • Jun 2006 - Sep 2013

  - Responsible on approval register and modification payment to client and repairshop- reporting to manager mv claim-



Asuranasi Bina Dana Arta

• Claim Surveyor mv claim

  • Apr 2004 - Jun 2006

  Survey mv claim and make working order Survey mv claim and make working order