Fabrizio Caviglia
PreSales & Delivery Manager at Enigen- Claim this Profile
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Inglese Full professional proficiency
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Francese Elementary proficiency
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Bio
Giovanni Broggiato
Fabrizio is an excellent professional very analytical and with a thorough understanding of process mapping and reengineering. Working with him was professionally rewarding and his job was high value added. I would recommend Fabrizio for any challenging task involving also a liberal dose of change management approach.
Maurizio Bella
I worked with Fabrizio in one of the major Siebel project in Italy. Fabrizio has demonstrated to be able to manage delivery while operating his business. He was appreciated by his team, which is a clear sign of leadership. Fabrizio is a reliable colleague and a dedicated professional, a person that you can trust when you want to be sure that important tasks will be completed in a systematic and precise way. I enjoyed working with him on the various projects we took on. To work in a team with Fabrizio had been a great pleasure and experience
Giovanni Broggiato
Fabrizio is an excellent professional very analytical and with a thorough understanding of process mapping and reengineering. Working with him was professionally rewarding and his job was high value added. I would recommend Fabrizio for any challenging task involving also a liberal dose of change management approach.
Maurizio Bella
I worked with Fabrizio in one of the major Siebel project in Italy. Fabrizio has demonstrated to be able to manage delivery while operating his business. He was appreciated by his team, which is a clear sign of leadership. Fabrizio is a reliable colleague and a dedicated professional, a person that you can trust when you want to be sure that important tasks will be completed in a systematic and precise way. I enjoyed working with him on the various projects we took on. To work in a team with Fabrizio had been a great pleasure and experience
Giovanni Broggiato
Fabrizio is an excellent professional very analytical and with a thorough understanding of process mapping and reengineering. Working with him was professionally rewarding and his job was high value added. I would recommend Fabrizio for any challenging task involving also a liberal dose of change management approach.
Maurizio Bella
I worked with Fabrizio in one of the major Siebel project in Italy. Fabrizio has demonstrated to be able to manage delivery while operating his business. He was appreciated by his team, which is a clear sign of leadership. Fabrizio is a reliable colleague and a dedicated professional, a person that you can trust when you want to be sure that important tasks will be completed in a systematic and precise way. I enjoyed working with him on the various projects we took on. To work in a team with Fabrizio had been a great pleasure and experience
Giovanni Broggiato
Fabrizio is an excellent professional very analytical and with a thorough understanding of process mapping and reengineering. Working with him was professionally rewarding and his job was high value added. I would recommend Fabrizio for any challenging task involving also a liberal dose of change management approach.
Maurizio Bella
I worked with Fabrizio in one of the major Siebel project in Italy. Fabrizio has demonstrated to be able to manage delivery while operating his business. He was appreciated by his team, which is a clear sign of leadership. Fabrizio is a reliable colleague and a dedicated professional, a person that you can trust when you want to be sure that important tasks will be completed in a systematic and precise way. I enjoyed working with him on the various projects we took on. To work in a team with Fabrizio had been a great pleasure and experience
Credentials
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Oracle Cloud Customer Connect – Green Ribbon Member
OracleOct, 2018- Nov, 2024
Experience
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Enigen
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United Kingdom
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IT Services and IT Consulting
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1 - 100 Employee
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PreSales & Delivery Manager
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Jun 2010 - Present
Manager responsabile delle funzioni di Prevendita e della business unit Delivery Center, per la gestione dell’intero ciclo di vita di progetti di implementazione di CRM presso i nostri Clienti. - Responsabile per le attività di prevendita e di supporto alle funzioni di vendita, per gli aspetti tecnici del processo di vendita di progetti di implementazione di CRM. - Responsabile delle attività di assessment, di analisi funzionale e tecnica, di implementazione e customizzazione, di test e di deployment e roll-out dei progetti di competenza del Delivery Center. - Principali capabilities dei Delivery Center: o Salesforce.com - suite completa o Oracle Sales Cloud e RightNow CX - Principali settori di mercato: Manufacturing, Financial, Consumer Goods, Automotive, Utility/Energy, Real Estate - Numero di risorse del Delivery Center di cui direttamente responsabile: mediamente 35 Responsabile Sistema Qualità aziendale Show less
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Project Manager
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Jan 2010 - May 2010
Project manager in progetto di implementazione di sistema di Billing e di Metering presso Utility nazionale Project manager in progetto di implementazione di sistema di Billing e di Metering presso Utility nazionale
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Accenture
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Ireland
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Business Consulting and Services
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700 & Above Employee
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Senior Consultant
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Apr 2001 - Jan 2010
Team leader in progetti di system integration di piattaforme di CRM e di Billing&Revenue presso le principali Utilities nazionali (Eni Gas&Power, Enel, Acea, Iride Mercato), con particolare focus sull'integrazione tra sistemi. Gestione di gruppi di lavoro di varie dimensioni (fino ad un massimo di 15 persone), gestione di tempi, costi e livello qualitativo del delivery. Responsabile dei processi integrati, dall'analisi al rilascio in produzione e al supporto post-produzione; attività di Test Manager presso il Cliente Show less
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Education
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1994 - 2001
Politecnico di Torino
Laurea, Ingegneria Gestionale
Community
