Fabiola Vivas

Marketing Specialist at Finesse Contracts
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Contact Information
us****@****om
(386) 825-5501
Location
Santiago, Santiago Metropolitan Region, Chile, CL
Languages
  • Inglés Full professional proficiency
  • Español Native or bilingual proficiency
  • Francés Limited working proficiency

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Credentials

  • EF SET C2Certificate
    The EF Standard English Test
    Jul, 2023
    - Oct, 2024
  • Digitaliza paso a paso tu negocio con herramientas de Google
    Google
    Nov, 2022
    - Oct, 2024
  • Marketing Digital
    Afilia2PRO
    Mar, 2020
    - Oct, 2024

Experience

  • Finesse Contracts
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Marketing Specialist
      • Sep 2023 - Present

      My main role is to provide strategic support to our team, ensuring smooth and efficient operations. By coordinating communications, managing critical tasks, and optimizing our internal marketing processes. My main role is to provide strategic support to our team, ensuring smooth and efficient operations. By coordinating communications, managing critical tasks, and optimizing our internal marketing processes.

  • Self-employed
    • Real Estate
    • 1 - 100 Employee
    • Virtual Assistant
      • Mar 2023 - Present

      • Email Management: Handle and respond to emails effectively, filtering important information and organizing the inbox. • Agenda Coordination: Schedule and organize appointments, meetings, and events in the client's calendar, ensuring efficient time management. • Research and Data Compilation: Conduct online research, search for relevant information, and gather data to support the client's decision-making. • Social Media Management: Create and schedule social media posts, interact with followers, and respond to comments and messages. • Administrative Support: Provide assistance in administrative tasks, such as preparing documents, generating reports, and conducting organizational activities. Show less

  • Hotmart
    • 1 - 100 Employee
    • Independent Marketer
      • Jun 2020 - Present

      • Promotional Content Creation: Develop attractive and persuasive marketing material to promote the affiliate's products or services. • Promotion Strategy Implementation: Execute planned marketing tactics such as email campaigns, social media posts, blogs, etc. • Results Monitoring: Track and analyze the performance of affiliate marketing strategies, evaluating campaign effectiveness and its impact on sales. • Audience Interaction: Respond to potential customers' questions and comments, provide guidance, and encourage audience engagement. • Reporting: Prepare periodic reports on the performance of affiliate marketing campaigns and present recommendations for improving results. Show less

  • Callsouth S.A.
    • Telecommunications
    • 100 - 200 Employee
    • Call Center
      • Dec 2022 - Mar 2023

      • Telephone Assistance: Provide support and answer inquiries from students and parents through phone calls. • Program Information: Supply details about the educational programs offered, admission requirements, and enrollment processes. • Prospect Follow-up: Conduct phone follow-ups with prospective students interested in the institution to provide additional information and encourage enrollment. • Problem Resolution: Effectively resolve any issues or concerns that students or parents may have. • Data Registration and Updates: Record and keep student information up-to-date in the call center's database. Show less

  • EnFoco Eyewear
    • Store Executive
      • Mar 2022 - Nov 2022

      • Customer Service: Provide personalized and professional service in the store, offering guidance in the selection of products related to visual health. • Inventory Management: Monitor stock levels and place orders based on demand to ensure product availability. • Sales and Promotions: Drive sales through promotional strategies and campaigns in the store. • Social Media and Digital Marketing: Manage the optical store's social media, creating engaging content and responding to followers. • Results Analysis: Measure and analyze sales and social media performance to enhance online and in-store presence. Show less

  • Alta Visión Eyewear Store
    • Community Manager
      • Jan 2020 - Nov 2020

      ∙ Social Media Management: Creating and maintaining active optical profiles on various social media platforms such as Facebook, Instagram, Twitter, etc., with attractive and relevant posts for the community. ∙ Audience Interaction: Responding to comments, messages, and inquiries from followers in a timely and friendly manner, encouraging engagement and customer satisfaction. ∙ Content Creation: Developing and sharing visually appealing and informative content about optical products, promotions, eye care tips, and the latest trends in the optical world. ∙ Digital Marketing Strategy: Collaborating with the marketing team to plan and execute promotional campaigns, giveaways, and collaborations that boost community growth and lead generation. ∙ Analysis and Metrics: Measuring and analyzing the performance of posts and campaigns, using analytical tools to gather valuable insights and make strategic decisions to improve audience reach and engagement. Show less

Education

  • Afilia2PRO
    Curso Culminado de Marketing Digital | Estrategias para Impulsar tu Presencia Online 🚀, Marketing Digital
    2021 - 2022
  • Google pour les pros
    Digitalización de Negocios, Business, Management, Marketing, and Related Support Services
    2022 - 2022
  • Marianela Sandovales CM
    Community Manager, In Process
    2022 -
  • Poliglota
    Idiomas, Traducción e interpretación
    2022 - 2022

Community

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