Experience

Geographic Solutions, Inc.

• United States
• IT Services and IT Consulting
• 200 - 300 Employee

• Business Analyst Unemployment Insurance

  • Jun 2021 - Present

  Analyze current UI Modernization requirements and determine applicability to current initiative. Coordinate and meet with clients and business leaders, as well as working with software architects and development teams to ensure that the direction, scope and dependencies are identified and documented Analyze and document the current Appeals system Solicit and document requirements for a new Appeals system Translate business requirements into concise system requirements for use by the… Show more Analyze current UI Modernization requirements and determine applicability to current initiative. Coordinate and meet with clients and business leaders, as well as working with software architects and development teams to ensure that the direction, scope and dependencies are identified and documented Analyze and document the current Appeals system Solicit and document requirements for a new Appeals system Translate business requirements into concise system requirements for use by the software architects and development teams Testing of applications written to the design specifications written Track data through the database as it relates to the application and when required federal reporting requirements Review of all customer change orders, enhancement requests to UI System application components to determine feasibility, update requirements documents, and make recommendations regarding the implementation of the request modifications Show less



Florida Department of Economic Opportunity

• United States
• Government Administration
• 400 - 500 Employee

• Senior Business Analyst

  • Jul 2020 - Jun 2021

  Tallahassee, Florida, United States Facilitate meetings with project sponsors and project teams to identify projects, to report status and to drive success Develop time estimate in conjunction with the project team. Produce required documentation to manage the project (Project Charters, Project Plans, Requirements, Status Reports, Schedules, etc.) Create, maintain and refine detailed project plans, track project schedules and technical performance and lead both the business and technical… Show more Facilitate meetings with project sponsors and project teams to identify projects, to report status and to drive success Develop time estimate in conjunction with the project team. Produce required documentation to manage the project (Project Charters, Project Plans, Requirements, Status Reports, Schedules, etc.) Create, maintain and refine detailed project plans, track project schedules and technical performance and lead both the business and technical teams. Coordinate interaction with the customers, users and stakeholders to maintain the project team focus on the Department assigned goals and objectives. Communicate with project teams and other stakeholders. Facilitate acceptance testing Conduct requirements gathering and analysis as required to develop project scope and control changes. Schedule and facilitate project meetings Show less



Department of Economic Opportunity

• Systems Project Consultant

  • Mar 2015 - Jul 2020

  Tallahassee, Florida Area Serve as the liaison between the developers and business stakeholders. Required to analyze, plan, program, and evaluate the business needs of the stakeholders. Required to evaluate user requirements, procedures, and problems to automate or improve existing systems and review computer system capabilities, workflow, and scheduling limitations. Work with DEO Management, project managers, and users to gather, analyze, and evaluate the business objectives of the stakeholders. Collect… Show more Serve as the liaison between the developers and business stakeholders. Required to analyze, plan, program, and evaluate the business needs of the stakeholders. Required to evaluate user requirements, procedures, and problems to automate or improve existing systems and review computer system capabilities, workflow, and scheduling limitations. Work with DEO Management, project managers, and users to gather, analyze, and evaluate the business objectives of the stakeholders. Collect and analyze the business and technical requirements needed to development test cases and test scripts. Ensures that the project teams are aware of the importance of customer service and meeting the project deadlines. Consults with project staff and development team members to identify application problems and provide solutions. Participates in reviewing and constructing project plans to outline the steps required to develop the customer’s applications. Develop and maintain process mapping documentation to test procedures and identify quality standards. Document the current business processes (AS-IS) and the future desired business processes (TO-BE) to be used in both process improvement activities and requirements gathering/analysis. Responsible for creating flow charts and/or diagrams to illustrate steps and to describe the logical operational steps of programs and systems.

• Operations Review Specialist

  • Sep 2014 - Jul 2020

  Responsibilities include assisting in coordination and efficiency of administrative, programmatic and operational aspects of service delivery while providing liaison and consultant capabilities for the solution of operational and management problems. Within the Development, Support and Training Team, support in dual roles as a functional lead to coordinate and approve analysis, design work, and associated development responsibilities and also work as a subject matter expert for… Show more Responsibilities include assisting in coordination and efficiency of administrative, programmatic and operational aspects of service delivery while providing liaison and consultant capabilities for the solution of operational and management problems. Within the Development, Support and Training Team, support in dual roles as a functional lead to coordinate and approve analysis, design work, and associated development responsibilities and also work as a subject matter expert for additional functional areas. Work directly with vendor business systems analysts, designers and developers to validate business system requirements. Work to fully integrate the business requirements into the new system. Create scripts to be used to test and validate the new Benefits System. Responsible as primary testers in sessions with Department personnel to ensure that the new system meets requirements.

• Government Operations Consultant II

  • Oct 2010 - Sep 2014

  Tallahassee, Florida Area Business Analyst for a state agency to design and test the Connect System. I am a Team Lead for Benefit Program Integrity. Experience in requirements gathering, JAD sessions to propose changes on underlying processes along with making appropriate recommendations for process design, and UAT for use cases. Work closely with Development Teams to establish product acceptance and performance criteria and identify all defects before product release while also reviewing/reporting results of test… Show more Business Analyst for a state agency to design and test the Connect System. I am a Team Lead for Benefit Program Integrity. Experience in requirements gathering, JAD sessions to propose changes on underlying processes along with making appropriate recommendations for process design, and UAT for use cases. Work closely with Development Teams to establish product acceptance and performance criteria and identify all defects before product release while also reviewing/reporting results of test cycles in accordance with specifications.