Experience

The Carbon Almanac

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Difference Maker

  • Oct 2021 - Present



GELRAD

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Lean Six Sigma Master Black Belt

  • Dec 2012 - Present



Fit2compete

• Co-founder & Lean Six-Sigma Master Black Belt

  • Jun 2012 - Present

  Lean Six-Sigma, ToC and TQM are our abilities. A team of experienced consultants will help you achieve concrete results in Continuously Improving your Company! Lean Six-Sigma, ToC and TQM are our abilities. A team of experienced consultants will help you achieve concrete results in Continuously Improving your Company!



Performance Technology Solutions

• Italy
• Human Resources
• 1 - 100 Employee

• Consultant and Lean Six-Sigma Black Belt

  • Sep 2013 - Present

  Preparation and delivery of: - a training program on Lean Leadership-Human Performance Technology (shortly available also through the Corriere Academy, premier online training reference); - consulting on Lean Six-Sigma projects to Customers, including process review and optimization, and waste elimination. Preparation and delivery of: - a training program on Lean Leadership-Human Performance Technology (shortly available also through the Corriere Academy, premier online training reference); - consulting on Lean Six-Sigma projects to Customers, including process review and optimization, and waste elimination.



Independent Company

• Independent Lean Consultant

  • Aug 2011 - Present

  Process optimization through removal of wastes. Process optimization through removal of wastes.



Singredia

• Biotechnology

• Senior Associated Consultant

  • Feb 2011 - Dec 2021

  Strategic Consulting, helping Life Sciences Start-ups to manage commercial operation and support as well as quality systems. Strategic Consulting, helping Life Sciences Start-ups to manage commercial operation and support as well as quality systems.



Bristol Myers Squibb

• United States
• Pharmaceutical Manufacturing
• 700 & Above Employee

• Lean Sigma Consultant

  • Jul 2013 - Dec 2016

  Train and coach Lean Six-Sigma tools and methodologies within the Company, particularly in Europe. Mentor Kaizen Leader to help them achieve their target in Lean Six-Sigma projects. Train and coach Lean Six-Sigma tools and methodologies within the Company, particularly in Europe. Mentor Kaizen Leader to help them achieve their target in Lean Six-Sigma projects.



OEM Consultants Inc.

• Freelance Lean Associated Consultant

  • Mar 2012 - Sep 2013

  ☆ Executive Coaching (online and on site) ☆ Lean Thinking Implementations (complete project and resource management) ☆ Online Training and Online Project Advice (www.Lean101.ca) ☆ Training on 6 sigma (online and on site) ☆ Support for introduction of advanced ICT solutions ☆ Keynote Speaking (Globally) Global OEM Solutions is currently setting up the world's first RISK FREE association of business management consultants that leverage of each other's contacts and skills at no cost to the OEM associate. OEM works with the best independent consultants in the world. OEM Consultants is creating a series of "101" courses that are accepted worldwide as the standard for education in that functional area. As an example, www.Lean101.ca, or OEM Lean101 Online course is the first of it's kind to introduce the basic principles of Lean Thinking to the world. Show less



GE HealthCare

• United States
• Hospitals and Health Care
• 700 & Above Employee

• • Jul 2007 - Nov 2010

  in charge of:• administrate global Company NPS (Net promoter Score) program, in order toidentify processes to improve to increase Customer Loyalty;• analyse response to Customer complaints using the Lean-Six Sigma tools inorder to improve the process of complaint handling;• strengthen, in agreement with Sales and Quality teams, a Customer-centricenvironment.

• • Apr 2005 - Jun 2007

  in charge of:• create and lead a European Tech Support team, to ensure a proper availability of resources to all Customers in all supported Countries;• accomplish a “Virtual Call Centre”, to connect 8 offices in different Countries in a single phone system, in order to expand local availability to secure a better geographical and timely coverage, while maintaining the availability of specialized personnel;• implement a commercial approach in Tech Support Specialists.Manager of a team of 24. Show less

• • Jul 1998 - Mar 2005

  in charge of:• lead the local support teams: Customer Service, Tech Support and Instrument Service;• achieve the sales and profit targets of local Instrument Service Team;• simplify and improve the Customer support level;• handle and co-ordinate local ISO procedures and Trade Management andExport Control rules;• collaborate with Sales team to improve Customer experience.Manager of a team of 21.



Amersham Pharmacia Biotech

• Product Specialist/Line Manager

  • Sep 1991 - Jun 1998

  Previously known as Pharmacia Biotech Previously known as Pharmacia Biotech



Pharmacia Biotech

• Product Specialist Sequencing

  • 1993 - 1997

  in charge of: • support Customers in pre- and post-sales activities; • install & support DNA Sequencers/Synthesizers & train Customers on their use; • support Customers via phone and face-to-face visits on Molecular Biology Kits and Reagents usage; • collaborate with Sales team on progression and closure of sales opportunities. in charge of: • support Customers in pre- and post-sales activities; • install & support DNA Sequencers/Synthesizers & train Customers on their use; • support Customers via phone and face-to-face visits on Molecular Biology Kits and Reagents usage; • collaborate with Sales team on progression and closure of sales opportunities.