Fabio Semedo

Business Consultant at Autocab Ltd
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Contact Information
us****@****om
(386) 825-5501
Location
Manchester, England, United Kingdom, UK

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Credentials

  • Level 5 Diploma in Management and Leadership
    Chartered Management Institute
    May, 2019
    - Nov, 2024

Experience

  • Autocab Ltd
    • United Kingdom
    • Software Development
    • 100 - 200 Employee
    • Business Consultant
      • Feb 2022 - Present

      Basic configuration of the software, matching products to existing client needs • Training the customers, including accounts departments, booking & dispatch staff and taxi drivers • On-site go-live support including mostly UK based travel and some international travel • Liaising with key departments (Product Management, R&D & Support) Basic configuration of the software, matching products to existing client needs • Training the customers, including accounts departments, booking & dispatch staff and taxi drivers • On-site go-live support including mostly UK based travel and some international travel • Liaising with key departments (Product Management, R&D & Support)

  • Dirty Martini
    • United Kingdom
    • Hospitality
    • 1 - 100 Employee
    • Bar Staff
      • Sep 2016 - Feb 2022

      • Supervised 5+ Staff on shift, providing on the job training and directions to improve bar operations. • Communicated with managers discretely when there was an issue or complain • Took beverages orders from consumers and served the drinks as requested with excellent attention to details and efficiency • Award 3 times on TripAdvisor, with a 5 start service, which lead to making the bar with the best rating on trip advisor • Managed stock control. • Supervised 5+ Staff on shift, providing on the job training and directions to improve bar operations. • Communicated with managers discretely when there was an issue or complain • Took beverages orders from consumers and served the drinks as requested with excellent attention to details and efficiency • Award 3 times on TripAdvisor, with a 5 start service, which lead to making the bar with the best rating on trip advisor • Managed stock control.

  • Jerónimo Martins
    • Portugal
    • Retail
    • 700 & Above Employee
    • Barista
      • Aug 2014 - Jan 2015

      Maximised coffee blends and accessories sales by leveraging detailed product knowledge and tailored customer service to achieve £2000 revenue in a day. • Maintained health and safety as per regulations and cleanliness of workspace. •Greeted customers and made them feel welcome, answered any questions they had on products. •Handled the till and balanced the cash register accurately. • Measured quantities and temperature accurately to achieve balanced ratios and exquisite final products. Show less

  • VILA GALÉ HOTÉIS
    • Portugal
    • Hospitality
    • 700 & Above Employee
    • Food and Beverage Manager Trainee
      • Jun 2014 - Sep 2014

      -Formulated department budgets to facilitate smooth financial operations and meet business targets. -Increased overall productivity by working to understand the personal goals of team members, raising job satisfaction scores. -Demonstrated a sales-focused approach to customer service, continually achieving goals and expanding customer base. -Employed exceptional communication and relationship-building skills to develop trusting, professional client relationships. -Formulated department budgets to facilitate smooth financial operations and meet business targets. -Increased overall productivity by working to understand the personal goals of team members, raising job satisfaction scores. -Demonstrated a sales-focused approach to customer service, continually achieving goals and expanding customer base. -Employed exceptional communication and relationship-building skills to develop trusting, professional client relationships.

  • Hotel Seteais & Tivoli Sintra
    • Lisbon Area, Portugal
    • Waiters & Bartender Trainee
      • Jun 2013 - Sep 2013

      -Demonstrated a sales-focused approach to customer service, continually achieving goals and expanding customer base. -Employed persuasive upselling techniques to increase sales by 60%. -Devised processes to boost long-term business goals and increase profits. Maintained relevant qualifications and continually updated knowledge for optimised workflow. -Demonstrated a sales-focused approach to customer service, continually achieving goals and expanding customer base. -Employed persuasive upselling techniques to increase sales by 60%. -Devised processes to boost long-term business goals and increase profits. Maintained relevant qualifications and continually updated knowledge for optimised workflow.

Education

  • King's College London
    Master of Science - MS leadership and development, Business, Management, Marketing, Development, Leadership
    2020 - 2021
  • London Metropolitan University
    Bachelor's degree, Business Managment
    2016 - 2019
  • Escola de Hotelaria e Turismo do Estoril
    High School Diploma, Restaurant/Food Services Management
    2012 - 2015

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