Experience

HD Cameras USA

• United States
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Technician Lead

  • Jan 2019 - Present

  • As the team leader and low voltage technician, act as the main liaison for clients throughout the installation process and maintain responsibility for the successful execution of installations. • Facilitate the scheduling of new installations by communicating with clients through email and phone, coordinating assignments, dispatching teams, and arranging service calls when required. • Work with a wide range of technical equipment including electrical systems, CCTV systems, access control, data networks, cabling, LAN, WAN, VPN, Wi-Fi, modems, routers, fiber optics, and smart home devices. • Demonstrate exceptional customer service and communication abilities, guaranteeing seamless client interactions and ensuring their utmost satisfaction. Show less



Planet Pavers

• South Africa
• Environmental Services

• Installer

  • Jun 2018 - Dec 2018

  • Collaborated closely with the company owner, actively participating in initiating and completing installations.• Demonstrated proficiency in following instructions, ensuring the smooth execution of installation tasks, and maintaining a high standard of workmanship.

• Assistant Installer

  • Jan 2018 - Jun 2018

  • Assisted installers by coordinating supplies for installations and preparing the workspace for the professional installer.



Hertz

• United States
• Travel Arrangements
• 700 & Above Employee

• Billing Leader

  • Jul 2015 - Jul 2017

  • Led the billing team, ensuring the smooth organization of daily activities and compliance with the SOX audit policy, successfully validating 100% of monthly billing.• Established monthly goals, prepared performance reports, and developed business strategies and plans.• Maintained a relentless commitment to achieving results by continuously improving the billing process and surpassing established targets.• Strategically devised and executed the implementation of a pre-billing system, equipping the sales department with valuable resources to address customer requirements and tailor solutions accordingly and effectively. Show less

• Support Analyst

  • May 2014 - Jun 2015

  • Managed support functions for franchisees, including handling the administrative activities involved in opening new locations and closing old locations and sending reports and information to the U.S. • Updated information on the website relating to dates and times of availability for the fleet of each franchise.

• Billing Analyst

  • May 2012 - Apr 2014


Autoservice Logistica
• Brazil
• 1 - 100 Employee
• Fleet Controller

  • Sep 2009 - Jul 2011

Siemens
• Germany
• Automation Machinery Manufacturing
• 700 & Above Employee
• Telecommunications Assistant

  • Apr 2005 - Sep 2009