Pharma Retail Director

• Jan 2023 - Present

- Coordination, innovation and optimization of the group processes with a focus on digital transformation and management control - Monitoring the purchase process of suppliers by obtaining the best purchasing conditions and ensuring proper stock management - Defining sales strategies to build customer loyalty - Spreading ESG-inspired initiatives to external and internal stakeholders - Coordination, innovation and optimization of the group processes with a focus on digital transformation and management control - Monitoring the purchase process of suppliers by obtaining the best purchasing conditions and ensuring proper stock management - Defining sales strategies to build customer loyalty - Spreading ESG-inspired initiatives to external and internal stakeholders

Head of Partnership and Process Control

• Jan 2022 - Dec 2022

- Development of CEOforLIFE project (Community of CEOs from major multinationals involved in the promotion of CSR and sustainable development projects) - Defining and implementing partnership contents and agreement with the main reference actors (Asvis, Elis, Save The Children, JA Italia, EIIS etc) - Maintaining public and institutional relations with the aim of accrediting the Community in the eyes of public and private target audiences - Project planning and monitoring of the different stages through interim reviews of performance indicators (KPIs) Show less

Sales Support Manager

• Dec 2020 - Dec 2021

- Optimization and innovation of front office processes and creation of a centralized coordination unit, through the management of 30+ employees located throughout Italy- Supporting the business in the end-to-end process of sales orders, from the initial contact to logistics- I was in charge of the development of a new CRM portal for order management while complying with the reference management system (SAP) requirements

Back-office Manager

• May 2019 - Nov 2020

- Change management of the back-office processes, driving the change in both mindset and procedures within the team- Analysing the profit and loss account and general accounting working closely with the Finance e Management Control Unit

Back-office

• Oct 2017 - Apr 2019

- Support the business in administrative activities- Coordinate and prepare high quality presentations to top Management- Understand and optimize existing business processes

Pricing Retail & Wholesale

• Dec 2015 - Sep 2017

- Formulation and proposal of pricing strategies for the retail and wholesale sales channel- Ongoing updating of pricing models for the definition of price lists- Processing price sales lists of the products sold through the network channel (gasoil, gasoline,LPG, CNG and LNG)- Work in cooperation with the units of the Commercial Department ensuring the correct price positioning on the territory of the approximately 4.500 service stations- Execution of periodic analysis based on monitoring the competitors positioning- Execution of analysis focused on the profitability of the service stations Show less

Planning & Control of Retail and Wholesales business

• Sep 2011 - Nov 2015

- Analysis and follow-up of the sales developments- Preparation of standard and ad-hoc reporting package for the business and management- Business support in budgeting, planning and forecasting activities- Calculation of KPIs (economic margins) by business line- Monthly calculation and analysis of the wholesale market share- Analysis and follow-up of the income statement evolution for each business line- I was actively involved in a project sponsored by Eni's CEO whose objective was to analyse costs and determine efficient measures Show less

SAP Consultant

• Jun 2011 - Sep 2011