Experience

Finders Keepers

• United Kingdom
• Real Estate
• 1 - 100 Employee

• Property Manager

  • Jun 2023 - Present



Connells Group

• United Kingdom
• Real Estate
• 700 & Above Employee

• Lettings Manager

  • Jan 2022 - Jun 2023

  I currently manage Connells Cowley branch and have successfully booked many Market Appraisals which generated new business for Connells. This allowed new landlords with no prior relationship to Connells, to trust us in handling the Lettings of their properties. I am not afraid to cold call or build rapport with new clients and this can be seen via the Google reviews that I have received for displaying excellent customer service. • Displayed clear initiative when it came to training and mentoring new members to our team. I was a quick learner and was not afraid to get hands on with new tasks such as going to listings, sales and rental valuations as well as market appraisals. • Stepped up where required and dealt with landlord complaints on sensitive matters such as rental arrears, incorrect fee charges, etc. Successfully following through with offers on properties with chases on both tenant and landlord documents prior to tenancy starting. Show less



Burnham Investments

• Property Manager

  • Jan 2020 - Feb 2022

  • Looking after the reactive repairs for soft & hard services • Reviewing prices for services work, negotiating pricing and contract terms • Collating applications for tender for new supplier and maintenance contracts • Testing and checking installations • Advising the Property team on the co-ordination of services within the overall building design • Monitoring of weekly centre Fix-It-Forms; act where necessary • Making sure jobs meet building regulations and health and safety requirements • Monitoring and recording supplier and contractor activities on site when needed • Ensure subcontractors are closely managed and that all terms and conditions are adhered to. • Coordinating with contractors and ensuring quality work is delivered. • Testing and checking installations such as CCTV and fixtures, dealing with electricians, plumbers, gas engineers, etc. • Oversee and supervise facility management of the property. • Review, train and implement health and safety regulations where necessary. • Responsible for ensuring all fire procedures are in place and all clients are briefed. Show less



READY STEADY SPICE

• Oxford, United Kingdom

• House Manager

  • Jun 2016 - Feb 2022

  • Offering customers, the best possible service at all times • Handling any issues that arise with customers • Managing customers' expectations • Promoting new and authentic dishes through social media accounts. • Building relationships with customers • Following all procedures and health and safety guidelines • Training staff for different job roles as well a organising team meetings • Operating tills and completing end of day paperwork • Offering customers, the best possible service at all times • Handling any issues that arise with customers • Managing customers' expectations • Promoting new and authentic dishes through social media accounts. • Building relationships with customers • Following all procedures and health and safety guidelines • Training staff for different job roles as well a organising team meetings • Operating tills and completing end of day paperwork



Gucci

• Italy
• Retail Luxury Goods and Jewelry
• 700 & Above Employee

• Client Advisor

  • Aug 2019 - Jan 2022



Savills

• United Kingdom
• Real Estate
• 700 & Above Employee

• Summer Student

  • Jul 2019 - Jul 2019

  Summer Scheme Student for the Development and Valuation Department Summer Scheme Student for the Development and Valuation Department



Clarks

• United Kingdom
• Retail
• 700 & Above Employee

• Sales Associate

  • Jun 2016 - Jan 2019

  • Progressing Sales • Selling an extensive range of products • Organising and dealing with invoices and other paperwork • Operating the tills using the in-house operating system • Maintaining stock control • Making sure shop floor looks clean and professional at all time • Driving sales on additional products • Trained shoe fitter • Progressing Sales • Selling an extensive range of products • Organising and dealing with invoices and other paperwork • Operating the tills using the in-house operating system • Maintaining stock control • Making sure shop floor looks clean and professional at all time • Driving sales on additional products • Trained shoe fitter



River Island

• United Kingdom
• Retail
• 700 & Above Employee

• Sales Assistant

  • Jun 2015 - Jun 2016

  - Working under pressure during specific peak periods such as ‘back to school’ or ‘Christmas’. - Flexible during shift emergency covers and shift changes as well on take additional hours. - Additional authorisation to close and open tills as well as complete customer refunds in managers absence. - One to one service with clients - Working under pressure during specific peak periods such as ‘back to school’ or ‘Christmas’. - Flexible during shift emergency covers and shift changes as well on take additional hours. - Additional authorisation to close and open tills as well as complete customer refunds in managers absence. - One to one service with clients