Fabienne Ongaro
Service Manager at Nomad Digital- Claim this Profile
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French Native or bilingual proficiency
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English Full professional proficiency
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Spanish Limited working proficiency
Topline Score
Bio
Elisabeth Garreau
I worked with Fabienne at Microcell/Fido and have always been impressed by her professionalism, communication skills and passion for customer success. She is a very strong project manager, able to motivate a team, give everybody a sense of responsibility, to deliver under very strict deadlines. I have seen her work in complex environments and escalated issues, navigate large organizations and get executive buy-in. Last but not least, Fabienne is probably one of the people with the strongest interpersonal skills I have ever seen. Her work style is collaborative and consultative, with the ability to be assertive when needed. I would recommend Fabienne for Customer Success or Account Manager roles.
Virginie DEBRIS
I worked with Fabienne as a partner for years and found her to have a unique combination of skills and talents which makes her a highly effective carrier relations leader. Not only does Fabienne has a very good understanding of our telecommunications market and environment, but she also has a very positive and energetic attitude. As a customer of her company’s services, I could always count on her professionalism, dedication and willingness to help. Her empathy helps ensuring that you’re taken care of and she just helping to get things done … the proper way …. She’s a highly capable individual that I would strongly recommend.
Elisabeth Garreau
I worked with Fabienne at Microcell/Fido and have always been impressed by her professionalism, communication skills and passion for customer success. She is a very strong project manager, able to motivate a team, give everybody a sense of responsibility, to deliver under very strict deadlines. I have seen her work in complex environments and escalated issues, navigate large organizations and get executive buy-in. Last but not least, Fabienne is probably one of the people with the strongest interpersonal skills I have ever seen. Her work style is collaborative and consultative, with the ability to be assertive when needed. I would recommend Fabienne for Customer Success or Account Manager roles.
Virginie DEBRIS
I worked with Fabienne as a partner for years and found her to have a unique combination of skills and talents which makes her a highly effective carrier relations leader. Not only does Fabienne has a very good understanding of our telecommunications market and environment, but she also has a very positive and energetic attitude. As a customer of her company’s services, I could always count on her professionalism, dedication and willingness to help. Her empathy helps ensuring that you’re taken care of and she just helping to get things done … the proper way …. She’s a highly capable individual that I would strongly recommend.
Elisabeth Garreau
I worked with Fabienne at Microcell/Fido and have always been impressed by her professionalism, communication skills and passion for customer success. She is a very strong project manager, able to motivate a team, give everybody a sense of responsibility, to deliver under very strict deadlines. I have seen her work in complex environments and escalated issues, navigate large organizations and get executive buy-in. Last but not least, Fabienne is probably one of the people with the strongest interpersonal skills I have ever seen. Her work style is collaborative and consultative, with the ability to be assertive when needed. I would recommend Fabienne for Customer Success or Account Manager roles.
Virginie DEBRIS
I worked with Fabienne as a partner for years and found her to have a unique combination of skills and talents which makes her a highly effective carrier relations leader. Not only does Fabienne has a very good understanding of our telecommunications market and environment, but she also has a very positive and energetic attitude. As a customer of her company’s services, I could always count on her professionalism, dedication and willingness to help. Her empathy helps ensuring that you’re taken care of and she just helping to get things done … the proper way …. She’s a highly capable individual that I would strongly recommend.
Elisabeth Garreau
I worked with Fabienne at Microcell/Fido and have always been impressed by her professionalism, communication skills and passion for customer success. She is a very strong project manager, able to motivate a team, give everybody a sense of responsibility, to deliver under very strict deadlines. I have seen her work in complex environments and escalated issues, navigate large organizations and get executive buy-in. Last but not least, Fabienne is probably one of the people with the strongest interpersonal skills I have ever seen. Her work style is collaborative and consultative, with the ability to be assertive when needed. I would recommend Fabienne for Customer Success or Account Manager roles.
Virginie DEBRIS
I worked with Fabienne as a partner for years and found her to have a unique combination of skills and talents which makes her a highly effective carrier relations leader. Not only does Fabienne has a very good understanding of our telecommunications market and environment, but she also has a very positive and energetic attitude. As a customer of her company’s services, I could always count on her professionalism, dedication and willingness to help. Her empathy helps ensuring that you’re taken care of and she just helping to get things done … the proper way …. She’s a highly capable individual that I would strongly recommend.
Credentials
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Learning ITIL®
LinkedInSep, 2022- Nov, 2024 -
RPA, AI, and Cognitive Tech for Leaders
LinkedInOct, 2020- Nov, 2024 -
B2B Marketing Foundations
LinkedInJun, 2019- Nov, 2024 -
Critical Thinking
LinkedInJun, 2019- Nov, 2024 -
Enterprise Architecture Foundations
LinkedInJun, 2019- Nov, 2024 -
Marketing Foundations: Competitive Market Analysis
LinkedInJun, 2019- Nov, 2024
Experience
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Nomad Digital
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United Kingdom
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Telecommunications
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100 - 200 Employee
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Service Manager
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Oct 2022 - Present
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Bell
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Canada
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Telecommunications
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700 & Above Employee
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Senior Wholesale Account Manager
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Oct 2019 - Oct 2022
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Tata Communications
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India
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Telecommunications
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700 & Above Employee
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Account Relationship Manager
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Jun 2005 - Oct 2018
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Senior Manager - Mobile Data & IoT Service Performance
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Apr 2017 - Sep 2018
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Senior Manager - Mobile Business Strategy & Partnerships
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Apr 2012 - Sep 2018
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Market Manager
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Apr 2008 - Dec 2011
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Microcell
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1 - 100 Employee
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Service Manager
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Jun 2003 - Jun 2005
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Nortel Networks
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Telecommunications
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700 & Above Employee
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Business Development and Product Manager
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2000 - 2002
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Jinny Software (An Enghouse Networks Company)
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Ireland
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Telecommunications
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1 - 100 Employee
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Software Engineer
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1998 - 1999
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Nortel Networks
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Telecommunications
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700 & Above Employee
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Software Engineer
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Jun 1994 - Dec 1997
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Education
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INSA Rennes
Bachelor of Engineering - BE, Computer Software Engineering