Experience

SERMA SAFETY & SECURITY

• France
• Computer and Network Security
• 100 - 200 Employee

• Business Developer

  • Mar 2021 - Present

  Industrial , IoT and Embedded Cybersecurity (ISO 21 434, IEC 62443, EN 303 645) -> Audit, Pentest, Governance and Training Industrial , IoT and Embedded Cybersecurity (ISO 21 434, IEC 62443, EN 303 645) -> Audit, Pentest, Governance and Training



SYNETIS

• France
• IT Services and IT Consulting
• 200 - 300 Employee

• Regional Sales Account Manager

  • Jul 2020 - Mar 2021



Arrow Electronics

• United States
• Technology, Information and Internet
• 700 & Above Employee

• Field Sales Representative

  • Oct 2018 - Jul 2020

  @Arrow Global Services Arrow Global Services mission is to enable our customers business growth through a seamless and scalable technology lifecycle experience. Global provider of products, services and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Suppliers : Dell Emc, HPE, HPI, Microsoft Embedded, Intel, Advantech, Elo Touch, Lenovo, Mitac, Tyan, Supermicro, Kontron, Napatech, ... @Arrow Global Services Arrow Global Services mission is to enable our customers business growth through a seamless and scalable technology lifecycle experience. Global provider of products, services and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Suppliers : Dell Emc, HPE, HPI, Microsoft Embedded, Intel, Advantech, Elo Touch, Lenovo, Mitac, Tyan, Supermicro, Kontron, Napatech, ...



Avnet Abacus

• Belgium
• Appliances, Electrical, and Electronics Manufacturing
• 300 - 400 Employee

• Account Sales Manager

  • Mar 2017 - Sep 2018

  - Support & development of existing activities - Sales prospection - Introduction / "design in" of innovative products within R&D departments - Collaborative working with application engineers and suppliers on the "design in" implementation - Understanding the customer's needs (logistic and technical) by proposing specifics solutions - Contracts, NDA and market negociation - Cooperation with internal sales team and quoting team - Support & development of existing activities - Sales prospection - Introduction / "design in" of innovative products within R&D departments - Collaborative working with application engineers and suppliers on the "design in" implementation - Understanding the customer's needs (logistic and technical) by proposing specifics solutions - Contracts, NDA and market negociation - Cooperation with internal sales team and quoting team



Apside

• France
• Information Technology & Services
• 700 & Above Employee

• Regional Sales Engineer

  • Aug 2013 - Mar 2017

  Apside is a services and engineering company in IT and Industrial Engineering Apside is a services and engineering company in IT and Industrial Engineering



Sopra Steria

• France
• IT Services and IT Consulting
• 700 & Above Employee

• Regional Sales Engineer

  • Oct 2011 - Jul 2013



Booking.com

• Netherlands
• Software Development
• 700 & Above Employee

• Customer Care

  • May 2011 - Jul 2011

  - Troubleshooting and assistance on sales issues - French, Spanish and English support - Troubleshooting and assistance on sales issues - French, Spanish and English support



TomTom

• Netherlands
• IT Services and IT Consulting
• 700 & Above Employee

• Customer Support Representative

  • Oct 2010 - May 2011

  -Offered assistance on a wide range of technical issues relating to use of the product resulting in an average satisfaction rate of 70% (personal) - Escalated problems requiring further attention to the appropriate department in order to give the best solutions to customers - Helped engineers improved products or services by reporting new technical issues daily in the knowledge base - Attended several training sessions on how to handle customer requests -Offered assistance on a wide range of technical issues relating to use of the product resulting in an average satisfaction rate of 70% (personal) - Escalated problems requiring further attention to the appropriate department in order to give the best solutions to customers - Helped engineers improved products or services by reporting new technical issues daily in the knowledge base - Attended several training sessions on how to handle customer requests