Customs Clearance Agent

• Jun 2022 - Present

Career Break & English Language Student

• Jun 2019 - Jan 2022

· Career break living abroad and experiencing a new culture while studying the English language. · Career break living abroad and experiencing a new culture while studying the English language.

Export Operations Specialist

• Apr 2018 - May 2019

· Responsible for organising all export documentation, took local and international regulations into consideration and arranged shipment from origin to destination. · Checked and reviewed the documentation for approximately 30 contracts each month, to ensure that all shipments met company requirements. · Monitored shipments daily and reported any route deviations and delays to the customer. · Managed all activities associated with the pre shipment of products, including drafting the BL (Bill of Lading) documentation for customs clearance. · Corrected and amended BL documentation when necessary to make accurate payments of fees to freight forwarders and to ensure the release of cargo at the final destination. · Prepared and issued customs clearance documentation, called the Single Export Declaration (DU-E), to ensure customs clearance and cargo release. · Issued certificates of origin and analysed trade agreements between country of origin and destination for accuracy and completeness. · Regularly sent the original documents related to cargo to the importer once payment had been made, to allow the importer to carry out the procedures for receiving on their side. · Analysed verified gross mass (VGM) in the system Inttra to check the weight of the load according to the regulation of each country. · Ensured customer requirements were met and shipment documentation was completed in a timely and efficient manner on a daily basis.

Export Operations Specialist

• May 2015 - Apr 2018

· Coordinated all export processes, customs clearance and documentary requirements relating to maritime, air and road transport for the company’s 3 largest clients.· Organised the release of approximately 300 cargo loads per month from the Brazilian Federal Revenue and other consenting bodies.· Registered exports with the Brazilian Internal Revenue Service, issued certificates of origin and bill of lading documentation.· Processed customs clearance and despatch declarations.· Liaised with the Brazilian Internal Revenue Service for the cancellation or amendment of shipments and the correction of errors in shipment details.· Checked the progress and positioning of cargo at the port, presented all the documentation required by the Brazilian Internal Revenue Service to ensure the release of shipments.· Communicated regularly with exporters, carriers, shipowners and port terminals to check the position of ships to monitor delays and cargo deviations.· Reported payment and billing instructions to the finance department weekly.

Customs Clearance Agent

• May 2014 - May 2015

· Responsible for supporting the team to process all air, maritime and road shipment customs documentation.· Reviewed customs related queries and provided timely resolution to avoid shipping delays.· Processed export documentation according to customs regulations and local laws, minimising issues to ensure high quality operational performance for customers.· Ensured procedures relating to the accrual of costs, contents descriptions, certificates of origin, invoicing and completion of shipment files were adhered to for all customs stages.· Communicated with clients to process their shipment bookings and provide despatch and expected delivery details.