Experience

Relais & Châteaux

• Hospitality
• 400 - 500 Employee

• Coordinator Member Services, Switzerland & Liechtenstein

  • Jul 2022 - Present

  Switzerland



BWH Hotels Central Europe

• Germany
• Hospitality
• 1 - 100 Employee

• Senior Manager Member Relations & Hotel Development

  • Jan 2020 - Jul 2022

  Zürich Area, Switzerland • Relationship management and contracting • Revenue monitoring and maximizing business performance for member hotels • Business consultancy • Organization of regional meetings and round tables • Technical assistance and training on distribution systems (Synxis, Nexus, …) • Hotel Development in Switzerland for the WorldHotel Collection since 2020



WorldHotels

• Germany
• Hospitality
• 1 - 100 Employee

• Manager Business Development EMEA

  • Feb 2016 - Jan 2020

  Lugano - Relationship management and contracting - Revenue monitoring and maximizing business performance for member hotels - Business consultancy - Organization of regional meetings and round tables - Technical assistance and training on distribution systems (Synxis, Nexus, …)

• Associate Manager, Hotel Development, SEA & Oceania

  • Apr 2013 - Jan 2016

  Singapore Responsible for the Worldhotels portfolio growth in the South East Asia and Oceania regions including: - Market research and analysis - Presentations and site inspections - Contract negotiation and contractual clauses - Enhancement of Worldhotels brand awareness in assigned travel destinations - Project management: development of the new Luxury collection



Hosco

• Spain
• Hospitality
• 1 - 100 Employee

• Business Development

  • May 2012 - Apr 2013

  Singapore Online business network that brings together leading hospitality companies and students from top-ranked hotel schools worldwide. - Launched and developed the Asian business for HOSCO - Sales and negotiations with the employers



swissnex Singapore

• Executive Coordinator

  • Jun 2010 - Mar 2012

  Information, coordination and networking platform fostering partnerships in the field of education, research and innovation through events and study tours. In charge of administration (annual and performance report, running the office) and accounting (budget reporting to the headquarter, maintaining accounting ledgers) Reporting directly to the Executive Director Human Resources (assist the director in supervising the interns, payroll, first selection of… Show more Information, coordination and networking platform fostering partnerships in the field of education, research and innovation through events and study tours. In charge of administration (annual and performance report, running the office) and accounting (budget reporting to the headquarter, maintaining accounting ledgers) Reporting directly to the Executive Director Human Resources (assist the director in supervising the interns, payroll, first selection of candidates) Marketing coordinator (responsible of quarterly e-newsletter and CRM, coordinate dynamic contents on the website, printed publicity and send out of mailers) Project manager (organizing events and delegation visits from and to Switzerland) In charge of the office during Executive Director absence Show less



Montreux-Vevey Tourisme & Convention Bureau

• Switzerland
• Travel Arrangements
• 1 - 100 Employee

• Part time translator

  • Jan 2009 - Jun 2010

  Translations from French to Italian website texts and brochures



Cornèr Banca SA

• Banking
• 700 & Above Employee

• Assistant Sales & Marketing Cornèrcard

  • May 2009 - Dec 2009

  - Assistant in product management of standard credit cards (classic, gold and prepaid): creation and development of printed material, mailings, website texts, flyers - Administration and contact with partners and suppliers (print shop, advertising and translation agencies) - In charge of gold cards’ online direct mailing and the organisation of Blues to Bop Lugano event - Collaboration in the usage and retention department



Ticino Turismo

• Switzerland
• Travel Arrangements
• 1 - 100 Employee

• Marketing assistant (UK, USA, Italy and Asian markets) - Internship

  • Dec 2006 - Jun 2007

  Regional Tourism Board for Canton Ticino responsible for the worldwide promotion. - Collaborate in creating promotional tools (advertising, brochure, contests) - Collaborate in organising and managing events (workshops, study trip and fairs) -Involvement and collaboration with partners (Switzerland Tourism, local tourist offices, embassies, local hotels, restaurants and tourist attractions) - Deal with correspondence in Italian, French, English and German



LUGANODANTE

• Switzerland
• Hospitality
• 1 - 100 Employee

• Commis de salle

  • Dec 2005 - Jan 2006

  Service and banqueting department. Responsible of breakfast buffet.



Grand Hotel Villa Castagnola

• Intern service and kitchen

  • Jan 2005 - Jul 2005

  Kitchen: commis in pastry, entremetier and garde manger. Responsible for the preparation of the breakfast for 1 month. Service: commis de salle (breakfast, lunch and dinner), room service and bar.



LUGANODANTE

• Switzerland
• Hospitality
• 1 - 100 Employee

• All round intern

  • Feb 2004 - Jun 2004

  All round internship (reception, kitchen, service, housekeeping and banqueting)