Fabian Ong
Innovation Manager at Keppel Data Centres- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
-
English Full professional proficiency
-
Mandarin Professional working proficiency
Topline Score
Bio
LinkedIn User
Fabian is one of the few technical person i have seen who is very dedicated and meticulous about his daily task. It was always a pleasure working with him on several escalations and projects across APJ. He is definitely an asset to any organisation and will perform wherever he goes. All the best mate !!
LinkedIn User
Fabian is one of the few technical person i have seen who is very dedicated and meticulous about his daily task. It was always a pleasure working with him on several escalations and projects across APJ. He is definitely an asset to any organisation and will perform wherever he goes. All the best mate !!
LinkedIn User
Fabian is one of the few technical person i have seen who is very dedicated and meticulous about his daily task. It was always a pleasure working with him on several escalations and projects across APJ. He is definitely an asset to any organisation and will perform wherever he goes. All the best mate !!
LinkedIn User
Fabian is one of the few technical person i have seen who is very dedicated and meticulous about his daily task. It was always a pleasure working with him on several escalations and projects across APJ. He is definitely an asset to any organisation and will perform wherever he goes. All the best mate !!
Credentials
-
Energy Professional
DCPRO Training (APAC)Mar, 2022- Nov, 2024 -
DCP Data Centre Practitioner
DCPRO Training (APAC)Mar, 2022- Nov, 2024
Experience
-
Keppel Data Centres
-
Singapore
-
IT Services and IT Consulting
-
100 - 200 Employee
-
Innovation Manager
-
Feb 2016 - Jul 2023
- Support GHG related activities for organization. GHG and SBTI process. - Champion carbon capture utilization and storage initiatives with CCUS consortium of partners. - Work on H2 standards development initiatives. - Program management for data centre technologies and deliverables. i.e. High-Rise Green DC, TDC, CCUS. - Partner management for DC ventures with value-added partners, government agencies & IHLs/RIs. - Provide pre-sales support. Customize proposal to address… Show more - Support GHG related activities for organization. GHG and SBTI process. - Champion carbon capture utilization and storage initiatives with CCUS consortium of partners. - Work on H2 standards development initiatives. - Program management for data centre technologies and deliverables. i.e. High-Rise Green DC, TDC, CCUS. - Partner management for DC ventures with value-added partners, government agencies & IHLs/RIs. - Provide pre-sales support. Customize proposal to address customer’s requirements beyond colocation. - Assist, support Sales & Marketing team in generating leads and facilitate deals closure and all sales and marketing related initiatives. - Locates or proposes potential business deals by contacting potential partners; discovering and exploring opportunities. - Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales pipelines. - Using knowledge of the market and competitors, identify and develop the company’s unique selling propositions and differentiators. Show less - Support GHG related activities for organization. GHG and SBTI process. - Champion carbon capture utilization and storage initiatives with CCUS consortium of partners. - Work on H2 standards development initiatives. - Program management for data centre technologies and deliverables. i.e. High-Rise Green DC, TDC, CCUS. - Partner management for DC ventures with value-added partners, government agencies & IHLs/RIs. - Provide pre-sales support. Customize proposal to address… Show more - Support GHG related activities for organization. GHG and SBTI process. - Champion carbon capture utilization and storage initiatives with CCUS consortium of partners. - Work on H2 standards development initiatives. - Program management for data centre technologies and deliverables. i.e. High-Rise Green DC, TDC, CCUS. - Partner management for DC ventures with value-added partners, government agencies & IHLs/RIs. - Provide pre-sales support. Customize proposal to address customer’s requirements beyond colocation. - Assist, support Sales & Marketing team in generating leads and facilitate deals closure and all sales and marketing related initiatives. - Locates or proposes potential business deals by contacting potential partners; discovering and exploring opportunities. - Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales pipelines. - Using knowledge of the market and competitors, identify and develop the company’s unique selling propositions and differentiators. Show less
-
-
-
iWV (ICONZ-Webvisions)
-
Singapore
-
IT Services and IT Consulting
-
1 - 100 Employee
-
Presales Consultant
-
Jan 2014 - Sep 2015
• Responsible for major projects with government, channel partners and distributors revolving solutions to migrating customer from physical to virtualized environment. • Participate in project-management activities on tenders and RFQ government bidding projects with relationship to Managed Server and Cloud Hosting Services portfolio. • Provide technical product trainings to both internal sales and distribution-channel enablement in Singapore. • Develop sales opportunities and lead to… Show more • Responsible for major projects with government, channel partners and distributors revolving solutions to migrating customer from physical to virtualized environment. • Participate in project-management activities on tenders and RFQ government bidding projects with relationship to Managed Server and Cloud Hosting Services portfolio. • Provide technical product trainings to both internal sales and distribution-channel enablement in Singapore. • Develop sales opportunities and lead to eventual closure of opportunities with sales order. • To coordinate and lead any account management activities involving teamwork with all other business functions to achieve business goals. Show less • Responsible for major projects with government, channel partners and distributors revolving solutions to migrating customer from physical to virtualized environment. • Participate in project-management activities on tenders and RFQ government bidding projects with relationship to Managed Server and Cloud Hosting Services portfolio. • Provide technical product trainings to both internal sales and distribution-channel enablement in Singapore. • Develop sales opportunities and lead to… Show more • Responsible for major projects with government, channel partners and distributors revolving solutions to migrating customer from physical to virtualized environment. • Participate in project-management activities on tenders and RFQ government bidding projects with relationship to Managed Server and Cloud Hosting Services portfolio. • Provide technical product trainings to both internal sales and distribution-channel enablement in Singapore. • Develop sales opportunities and lead to eventual closure of opportunities with sales order. • To coordinate and lead any account management activities involving teamwork with all other business functions to achieve business goals. Show less
-
-
-
Lenovo
-
China
-
IT Services and IT Consulting
-
700 & Above Employee
-
Technical Support Specialist
-
Dec 2012 - Jan 2014
• Supervised technical support staff consisting of 1 team-leader and 4 Help Desk analysts providing support to Asia-Pacific-Japan customers, business and service partners; • Traveled to other regional offices and provide supervision, product and technical trainings to technical staff and lead projects as requested by sales; • Communication with accounting department regarding invoice inconsistencies and vendor disputes as necessary. • Analyzed daily incident reports and discuss with… Show more • Supervised technical support staff consisting of 1 team-leader and 4 Help Desk analysts providing support to Asia-Pacific-Japan customers, business and service partners; • Traveled to other regional offices and provide supervision, product and technical trainings to technical staff and lead projects as requested by sales; • Communication with accounting department regarding invoice inconsistencies and vendor disputes as necessary. • Analyzed daily incident reports and discuss with technical and help desk staffs; Primary technical liaison between business partners and sales persons; Attend weekly meetings and conference calls and discuss system issues, new procedures/policies and hardware/software inconsistencies. • Created documentation and procedures of specific applications and other technical processes; Served as tech support lead for APJ regions. • Followed up on all user calls using RightNow - call tracking system; Creation of documentation for new and existing products as well as troubleshooting issues; Worked with other office technical staff on standards and procedures for best user support approach; Follow up on user requests and projects assigned to technical support and help desk staff; Project Leader for the setup of call-center and RVL replacement project in APJ region. • Technical Lead for the installation and configuration of email network in office, escalations and followed up on all user application and network issues. Show less • Supervised technical support staff consisting of 1 team-leader and 4 Help Desk analysts providing support to Asia-Pacific-Japan customers, business and service partners; • Traveled to other regional offices and provide supervision, product and technical trainings to technical staff and lead projects as requested by sales; • Communication with accounting department regarding invoice inconsistencies and vendor disputes as necessary. • Analyzed daily incident reports and discuss with… Show more • Supervised technical support staff consisting of 1 team-leader and 4 Help Desk analysts providing support to Asia-Pacific-Japan customers, business and service partners; • Traveled to other regional offices and provide supervision, product and technical trainings to technical staff and lead projects as requested by sales; • Communication with accounting department regarding invoice inconsistencies and vendor disputes as necessary. • Analyzed daily incident reports and discuss with technical and help desk staffs; Primary technical liaison between business partners and sales persons; Attend weekly meetings and conference calls and discuss system issues, new procedures/policies and hardware/software inconsistencies. • Created documentation and procedures of specific applications and other technical processes; Served as tech support lead for APJ regions. • Followed up on all user calls using RightNow - call tracking system; Creation of documentation for new and existing products as well as troubleshooting issues; Worked with other office technical staff on standards and procedures for best user support approach; Follow up on user requests and projects assigned to technical support and help desk staff; Project Leader for the setup of call-center and RVL replacement project in APJ region. • Technical Lead for the installation and configuration of email network in office, escalations and followed up on all user application and network issues. Show less
-
-
-
Iomega an EMC Company
-
Singapore
-
Technical Support Manager
-
Mar 2010 - Dec 2012
Support sales team in APAC/J region for Iomega Product Lines. Technical presentation to corporate, resellers and end-users. Generate and develop new business deals for Iomega Products. Reverse Logistics and RMA management for Product Lines. Support sales team in APAC/J region for Iomega Product Lines. Technical presentation to corporate, resellers and end-users. Generate and develop new business deals for Iomega Products. Reverse Logistics and RMA management for Product Lines.
-
-
-
Quantiq International
-
Singapore
-
Computer and Network Security
-
1 - 100 Employee
-
Business Security Associate
-
Jun 2009 - Nov 2009
Create sales leads or business opportunities in manufacturing and hospitality industries. Serving existing and new clients on IT Security solutions and Professional Services. Create sales leads or business opportunities in manufacturing and hospitality industries. Serving existing and new clients on IT Security solutions and Professional Services.
-
-
-
-
Vision Applications Engineer
-
Aug 2007 - Mar 2009
Design, develop and document, machine control applications from technical files and customers' specifications Provide support on vision systems to both manufacturing and customer support teams To evaluate and find solutions to customers' modification requests Key achievements: Responsible and accountable for the execution of vision-related systems that aligned with the company's overall business strategy of the product line. Established successful feedback network between… Show more Design, develop and document, machine control applications from technical files and customers' specifications Provide support on vision systems to both manufacturing and customer support teams To evaluate and find solutions to customers' modification requests Key achievements: Responsible and accountable for the execution of vision-related systems that aligned with the company's overall business strategy of the product line. Established successful feedback network between engineers and end users. Helped write and give technical training content to both staff and end users. Show less Design, develop and document, machine control applications from technical files and customers' specifications Provide support on vision systems to both manufacturing and customer support teams To evaluate and find solutions to customers' modification requests Key achievements: Responsible and accountable for the execution of vision-related systems that aligned with the company's overall business strategy of the product line. Established successful feedback network between… Show more Design, develop and document, machine control applications from technical files and customers' specifications Provide support on vision systems to both manufacturing and customer support teams To evaluate and find solutions to customers' modification requests Key achievements: Responsible and accountable for the execution of vision-related systems that aligned with the company's overall business strategy of the product line. Established successful feedback network between engineers and end users. Helped write and give technical training content to both staff and end users. Show less
-
-
-
-
Channel Solutions Consultant
-
Dec 2006 - Aug 2007
•Preparing and delivering technical presentation of IBM servers to vendors and resellers •Conduct and support day-to-day customer account management activities - to manage the customer's requirements and expectations as well as technical sales enquiries •Obtain and clearly define customer requirements and anticipate future potential requirements for projects, tenders and bids •To coordinate and lead any account management activities involving teamwork with all other business functions… Show more •Preparing and delivering technical presentation of IBM servers to vendors and resellers •Conduct and support day-to-day customer account management activities - to manage the customer's requirements and expectations as well as technical sales enquiries •Obtain and clearly define customer requirements and anticipate future potential requirements for projects, tenders and bids •To coordinate and lead any account management activities involving teamwork with all other business functions to achieve business goals Key achievements: -Work directly with Sales team and Vendors to develop and coordinate all marketing activities for the purpose of expanding existing business and generating new businesses. -Successfully assisted Sales team to hit Vendor’s indicated sales target by more than 10% for the month of June to receive incentive trip to Bangkok. -Achieving excellent consulting experience as a Technical backup for the sales team.
-
-
Support Engineer
-
May 2006 - Dec 2006
•Assisting technicians with repairs of Dopod PDA products •Customer services and post sales support of Dopod PDA, Qool PDA,MP3, Dlink, Linksys, Fortinet, Netgear and Asus IT products •Technical support checks on Dlink, Linksys, Fortinet, IBM servers, computers, laptops and Asus Motherboard products Key achievements: -Promoted to Channel Solutions Consultant after seven months on the job as a Support Engineer. -Spearhead vendor Netgear level two technical support to end… Show more •Assisting technicians with repairs of Dopod PDA products •Customer services and post sales support of Dopod PDA, Qool PDA,MP3, Dlink, Linksys, Fortinet, Netgear and Asus IT products •Technical support checks on Dlink, Linksys, Fortinet, IBM servers, computers, laptops and Asus Motherboard products Key achievements: -Promoted to Channel Solutions Consultant after seven months on the job as a Support Engineer. -Spearhead vendor Netgear level two technical support to end users. -Developed archive system to track records of old accounts and documents.
-
-
Education
-
2005 - 2006
Queensland University of Technology
Bachelor, Information Technology; Data Communications -
1999 - 2002
Singapore Polytechnic
Diploma, Electronics, Communications & Computer Engineering
Community
