Fabian Hahn

Senior Product Owner at Mercedes pay GmbH
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Contact Information
us****@****om
(386) 825-5501
Location
Berlin, Berlin, Germany, DE

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Experience

    • Germany
    • Financial Services
    • 1 - 100 Employee
    • Senior Product Owner
      • Jan 2022 - Present

      Creating next generation of digital sales services to provide best customer experience through Mercedes-Benz Retail. Product Visionary and Chief Product Owner of newest product developed by Mercedes Pay. Responsible for development and evolution of product. Acting as deputy to the Team Lead, responsible for planning of team strategies, capacity and overall team health Creating next generation of digital sales services to provide best customer experience through Mercedes-Benz Retail. Product Visionary and Chief Product Owner of newest product developed by Mercedes Pay. Responsible for development and evolution of product. Acting as deputy to the Team Lead, responsible for planning of team strategies, capacity and overall team health

    • Australia
    • Automotive
    • 400 - 500 Employee
      • Mar 2019 - Jan 2022

      Leading a Team responsible for the end-to-end life-cycle of applications within the business areas Customer Management, Online & eCommerce, as well as Marketing & Communications.Providing business consultancy and leading IT projects when rolling out new applications or enhancing existing ones. Advocate for agile, lean and efficient working models through Scrum, DevOps and Continuous Delivery.Major recent accomplishments- Rollout of an online store platform to enable eCommerce- Rollout and enhancements of a CRM platform- Setup of a Continuous Delivery working model utilizing DevOps, Scrum and Automation Show less

      • Apr 2017 - Mar 2019

      Identify and deliver IT solutions based on Business needs. Management of the Wholesale IT portfolio. Develop and implement strategies to optimize demand management and service delivery processes, covering the following focus topics:Service Delivery Strategy and Methodologies- Agile/Scrum- Continuous Delivery & DevOps- QA & Automated TestingDigital Innovation- User Experience- AnalyticsCustomer Relationship Management- Customer Data Management (CDM)- Salesforce Service Cloud & Marketing CloudEnterprise Resource Planning- SAP Show less

    • Singapore
    • Motor Vehicle Manufacturing
    • 100 - 200 Employee
      • Feb 2016 - Apr 2017

      Implementation of Customer Relationship Management Processes in Salesforce, such as- Customer Data Management- Lead Management- Campaign Management- Retail IntegrationRollout of SAP ERP system for wholesale- Finance & Controlling- Logistics- Retail Integration

      • Jan 2014 - Feb 2016

    • China
    • Motor Vehicle Manufacturing
    • 700 & Above Employee
    • IT Planning & Governance
      • Feb 2013 - Aug 2013

      Specialized on Information Security Management, Risk & Compliance Management. Project Controlling / Coordination, Segregation of Duties, Ensuring security policies Specialized on Information Security Management, Risk & Compliance Management. Project Controlling / Coordination, Segregation of Duties, Ensuring security policies

    • Germany
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • IT Consultant
      • Nov 2011 - Feb 2013

      Process monitoring, -analysis and -optimization for market communication in energy industry, Software engineering of individual solutions Process monitoring, -analysis and -optimization for market communication in energy industry, Software engineering of individual solutions

  • Universität Potsdam
    • Potsdam und Umgebung, Deutschland
    • Werksstudent
      • Oct 2010 - Mar 2011

      Mobile development, JAVA Android SDK Mobile development, JAVA Android SDK

    • Germany
    • Software Development
    • 1 - 100 Employee
    • Werksstudent
      • Feb 2008 - Apr 2008

      Development of Web Applications in PHP Development of Web Applications in PHP

    • Germany
    • Automation Machinery Manufacturing
    • 700 & Above Employee
    • Werksstudent
      • Mar 2006 - Oct 2006

      Linux server administration, Development of customized Java solutions Linux server administration, Development of customized Java solutions

Education

  • Universität Potsdam
    Diplom, Informatik
    2005 - 2011

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