Experience

LIMA

• Peru
• Computer and Network Security
• 1 - 100 Employee

• Team Leader Data Center / VMware NSX

  • Jun 2022 - Present

  Set clear goals for the team. Delegate tasks and set deadlines. Supervise the day-to-day operation. Monitor team performance and report on metrics. Provide motivation to team members. Provide coaching and discover training needs. Listen to feedback from team members and resolve any issues or conflicts. Encourage creativity and risk taking. Design of DC and NSX solutions. Implementation leadership of DC and NSX projects. Level 3 support of the solutions deployed. Set clear goals for the team. Delegate tasks and set deadlines. Supervise the day-to-day operation. Monitor team performance and report on metrics. Provide motivation to team members. Provide coaching and discover training needs. Listen to feedback from team members and resolve any issues or conflicts. Encourage creativity and risk taking. Design of DC and NSX solutions. Implementation leadership of DC and NSX projects. Level 3 support of the solutions deployed.



Adexus

• Chile
• IT Services and IT Consulting
• 400 - 500 Employee

• Service Delivery Specialist

  • Aug 2017 - Jun 2022

  As a Service Delivery Specialist, I must ensure the integrity of communication networks by working on the client's site. I carry out activities such as the design of the system configuration, the implementation of new technological solutions, the search for ways to maximize the performance of the network, the resolution of network problems and interruptions, the programming of updates and the investigation of failures of network. Functions: 1) Install, implement and maintain corporate networks, security infrastructure and software systems for LAN / WAN of campus based on IP. 2) Provide technical assistance to solve network problems, install and configure network operating systems, and maintain servers and network devices on client sites. 3) Perform the IOS updates on several IP 2/3 layer switch models of Internetworking. 4) Perform the daily administration, configuration and implementation of Cisco Layer 2/3 switches. 5) Create, test and rewrite internal technical documents and customer-oriented documents. 6) Assist and / or take care of many difficult tasks, which can range from anything like Microsoft AD problems to diagnosing and troubleshooting network outages in a short time. 7) Maintain exceptional relationships with customers. 8) Manage and maintain the network operations of multiple providers through an effective installation and configuration. 9) Train clients in operating systems to ensure the proper functioning of network systems. Show less



Consultor Informático Independiente

• IT Services and IT Consulting
• 1 - 100 Employee

• Freelance IT Consultant

  • Jan 2017 - Jul 2017

  1) Understand customer requirements and business objectives 2) Provide strategic advice on using technology to achieve goals 3) Manage IT initiatives and collaborate with in-house technical staff 4) Design IT systems and networks ensuring the right architecture and functionality 5) Support new technology implementation 6) Train users in new and existing IT systems 7) Provide assistance with technical issues 8) Revise existing systems and suggest improvements 9) Produce reports Show less



Japan Computer Services

• Information Technology & Services
• 1 - 100 Employee

• Post Sales Engineer

  • Jun 2009 - Dec 2016

  1) Installs and deploy networking/IT equipment, such as computers OS (Microsoft Windows/Linux), servers, routers, switches, access points, storage systems, firewalls and unified collaboration systems (Video and VoIP) in field installations: Consults with customer or supervisor to plan layout of equipment. 2) Studies blueprints, schematics, manuals, and other specifications to determine installation and configuration procedures. 3) Installs and configurate networking equipment according to manufacturer's specifications. 4) Analyze malfunctions to troubleshoot computer networking systems and information systems. 5) Interprets maintenance manuals, schematics, and diagrams, and repairs equipment, utilizing knowledge of networking and using standard test instruments and tools. 6) Instructs and directs workers in servicing and troubleshoot IT equipment/technology issues. 7) Consults with manufacturer's engineering personnel to resolve unusual problems in system operation and maintenance. 8) Instruct workers in networking technologies. 9) Supervise workers in testing, tuning, and adjusting equipment to obtain optimum operating performance. 10) Advise management regarding customer satisfaction, product performance, and suggestions for product improvements. 11) Deploy technology solutions models for pre sales demonstrations. 12) Give Support (Level 2 and Level 3) to diferents infraestructure techonologies for Japan Computer's customers. Show less



KVM Inversiones

• Provincia de Lima, Peru

• Help Desk Technician

  • Jan 2008 - May 2008

  1) Diagnose PC errors and provide technical support. 2) Troubleshoot software, hardware and network issues. 3) Train end-users how to setup and use new technologies. 4) Backup and restore an organization's data files and folders. 5) Install, configure and upgrade PC software and operating systems. 6) Clean and repair computer hardware, such as keyboards and printers. 7) Provide technical support over the telephone or Internet. 8) Use specialized help desk support software to take remote control of end-users' computers to troubleshoot, diagnose and resolve complex issues. Show less