Executive, Management Consultant, SDM, PM. ITIL, Prince2, Cobit5, AgilePM

• Jan 2020 - Present

Senior Management Consultant

• Jun 2019 - Jan 2020

Senior Service Delivery Manager

• Feb 2017 - May 2019

EOH is the largest implementer of enterprise applications solutions and has a wide range of Outsourcing, Cloud, Managed Services and Business Process Outsourcing (BPO) solutions. EOH is the largest implementer of enterprise applications solutions and has a wide range of Outsourcing, Cloud, Managed Services and Business Process Outsourcing (BPO) solutions.

CIO (Senior Project Manager) - SME

• Nov 2013 - Sep 2016

An Outsource CIO will allow your business to reap the benefits of having a strategic CIO without the costs of employing a full time CIO. Responsibilities also included: • Develop, implement and manage IT strategy for multiple clients across varying industry segments. Clients include: • Responsible for IT departmental processes, functions, roles and responsibilities. • Implementing ITSM, measuring ITSM, servicing ITSM and Architecting ITSM. • Responsible for the project management functions and management of PM Office. • Align IT initiatives and information systems to business requirements, to add value in the following areas: • Advise business on governance, best practices and standards for all IT functions. • Motivate, Design, Develop, Transition, Implement, Operate and Continually Improve IT services for the respective companies I was outsourced to. (One throat to choke philosophy) • Account Management Functions Show less

COO (incl. Project Management) - SME

• Jun 2010 - Apr 2013

• Plan, direct and coordinate the operations of all the companies within Anderson Group. • With over 800 employees, business operations include a Restaurant (Blue Feather), a business consulting firm (SaaSn) and a digitising services company (Anderson Scanning Technologies) • Responsible for all General Management/Strategy functions of all businesses, which includes and is not limited to: o Establish and implement departmental policies, goals, objectives, and procedures, conferring with board members, organization officials, and staff members as necessary. o Direct and coordinate organization's financial and budget activities to fund operations, maximize investments, and increase efficiency, which includes staffing, budgeting and material planning. o Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes. o Plan and direct activities such as sales promotions, coordinating with other department heads as required. o Determine goods and services to be sold, and set prices and credit terms, based on forecasts of customer demand. o Locate, select, and procure merchandise for resale, representing management in purchase negotiations. o Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement. o Manage staff, preparing work schedules and assigning specific duties. (RASCI Modelling) o Reviewing current strategic plans, reporting to board on recommendations and adaptation requirements. • Solution specific tasks and responsibilities (Design/cost and implement company product and service suites) • Responsible for Financial Management of group. Show less

COO (incl. Project Management) - SME

• Feb 2000 - Jun 2010

•Started the business together with my father, Andrew Anderson, after completing matric. •Was an apprentice, learning work object management (WOM) methodologies which encompassed; o Electronic Document Management o Workflow o Content Management o Knowledge Management o Business Process Analysis and re-engineering o Solution design & Architecture •Consulted on projects using this methodology thereafter, designing solutions accordingly. •Researched and secured international and national re-seller rights for software and hardware products that lent credence to the solutions we implemented •Became registered Director in November 2002. Responsible for technical division of company, project management, operations management and general administrative management. o Board level involvement with executive decisions including strategy formulation & implementation. o Budgeting and reporting to executive on all technical areas of the business. o Identifying new business opportunities/ventures. (Industry Analysis) o Develop Service Level Agreements (SLA’s) for equipment sold and maintained. o Draw up contracts (MOU’s, Sub-contracts, Teaming agreements etc.) o Drafting business plans, strategies, financial models and business models. • Project Management (Using PRINCE2 Framework adoption and RASCI management principles) of multiple back-scanning, business process analysis and DMS implementations. o Project management related tasks:  Developed the business case (Identified project costs and risks against benefits sought)  Develop a project charter and define project teams  Implemented organisational roles and responsibilities (Work Breakdown Structures)  Developed methods employed for delivering and monitoring service quality  Project plan, stage plan and team plan design and implementation.  Report on progress, change requests and risks  Develop strategies for managing risks, changes, quality and communication. (Risk/Change Management) Show less

Co Founder (COO)

• Oct 2007 - Oct 2009

•Started business in 2007 as a pet project. •Setup and networking of buyers & sellers of commodities, ferrous/non-ferrous metals and precious stones. •Financier and shareholder. •Started business in 2007 as a pet project. •Setup and networking of buyers & sellers of commodities, ferrous/non-ferrous metals and precious stones. •Financier and shareholder.

COO (incl. Project Management)

• Jan 2007 - Oct 2007

•Developed business plan for distribution of GENERAC products from U.S.A. Largest manufacturer of Generators in the United States. •Negotiated and concluded exclusive re-seller rights for the distribution of GENERAC diesel, propane and natural gas products. •Relationship and account management of supplier (GENERAC U.S.A.) •Formulate procurement/distribution strategies which included the setup of national and African distribution channels and re-seller networks. •Designed and oversee development of web ordering administration system for franchisors, which negated the use of a substantial staffing requirement for back-office functions. •General Management functions performed, which included human resource management, marketing management and operations management. Show less