Experience

Hulhumale' Hospital

• Maldives
• Hospitals and Health Care
• 1 - 100 Employee

• Director

  • Sep 2023 - Present

• Assistant Director

  • Nov 2021 - Present



Maldives Airports Company

• Airlines and Aviation
• 100 - 200 Employee

• Service Monitoring - Airport Service Quality

  • Dec 2012 - Dec 2016

  - Perform the fieldwork process according to the schedule. - Assist in arranging the meeting related to the fieldwork and ASQ - Assist and support in providing the info and preparing for slide presentation. - Assist in performing the action plans as agreed in the meeting and do the follow up - Identify the staff for the fieldwork survey and ensuring the staff is available for the fieldwork according to the schedule - Assist on planning of any costing need in conducting a survey. - Prepare the work schedule for conducting survey according to the survey requirements such as peak hour and etc - Prepare and maintain all the survey documents and ensure the documents are properly maintained, stored, updated and processed. - Submission of monthly and quarterly report to ACI (Airport Council International) - Plan and give briefing and training to selected staff on the conducts as fieldwork interviewer and requirements of the survey such as the quota of the respondents, respondent’s profiles and others - Draft necessary correspondence for the facilitation of the survey work on the related parties involved - Monitor and guide the interviewer during the fieldwork survey so as to comply with the required conducts and survey requirements. - Validate and verify the survey questionnaire under supervision according to the specified survey requirements and ensuring all the validated and verified survey data are keyed-in computer according to the software determined. - Conduct database cleaning on weekly basis - Produce pictorial charts, tables and analysis on the results generated and Conduct preliminary analysis and produce preliminary results from thedatabase prepared - Draft report (weekly/monthly/quarterly) on the survey findings according to the results generated - Assist immediate superior on other ASQ related task as and when required. Show less



GMR Male' International Airport Private Limited

• Ibrahim Nasir International Airport

• Secretary to the Chief Operating Officer (COO)

  • Dec 2011 - Dec 2012

  1- To provide Support to COO - To get approval for all the documents which need COO’s approval and sent to relevant section /process - To file and manage important correspondences. - To fix appointments / arrange meetings for COO whenever required. - To make note of minutes of COO’s meeting whenever he requests for minutes. 2. To Provide administration support to COO - To make entry and get approval of all incoming MRF / memos and sent to relevant sections. - Prepare and manage work orders, memos, correspondence, requisitions, reports and other documents. - To give assistance to COO in making department budget, training schedule whenever he requests. - To follow up on admin / training / operational issues of sections under the department. 3. To support ASQ survey program - To prepare the work schedule for conducting survey according to the survey requirements such as peak hour and etc. - Prepare and maintain all the survey documents and ensure the documents are properly maintained, stored, updated and processed (for example posting of questionnaire - Ensuring the stationary is ready before the fieldwork. - Monitor and guide the interviewer during the fieldwork survey so as to comply with the required conducts and surveyrequirements. - Validate and verify the survey questionnaire under supervision according to the specified survey requirements. - Ensuring all the validated and verified survey data are keyed-in computer according to the software determined. - Conduct preliminary analysis and produce preliminary results from the database prepared. - Draft report on the survey findings according to the resultsgenerated. - To create and maintain a good acquaintance with colleagues and finishing work in a timely manner and upkeep a very friendly and cooperative work environment amongst all staff. - Abide by company rules and policies. - Carry out other functions assigned by COO Show less



Maldives Airports Company

• Airlines and Aviation
• 100 - 200 Employee

• Senior Customer Service Executive

  • Dec 2010 - Nov 2011

  Receive VVIPs, VIPs and CIPs, when disembarking from the aircraft at the steps/gate • Escort to VVIP,VIP and CIP lounge by Koimala Executive Lounge vehicle, if the aircraft not parked near the Koimala Executive Lounge. • Handle passports of VVIPs, VIPs and CIPs for immigration clearance • Clear VVIPs, VIPs and CIPs baggage customs at belt and deliver to designated sea/land transport • Escort VVIPs, VIPs and CIPs to their designated transport. • Receive VVIPs, VIPs and CIPs from the jetty and escort to VVIPs, VIPs and CIPs lounge • Receive baggage and process for check-in • Handle passports of VVIPs, VIPs and CIPs for immigration clearance • Escort to aircraft by VVIPs, VIPs and CIPs vehicle, if the aircraft not parked near the CIP terminal Serving food and beverage to VVIPs, VIPs and CIPs. First Aid Service & Emergencies Other services such as baby sitting on Passenger request Dealing with Presidents, Ministers, High Commissioners, Ambassadors, World Class people, Celebrities around the world. Show less



Island Aviation Services Limited

• Customer Service Assistant

  • Dec 2008 - Dec 2010

  Worked in Finifenma and Saimaa Lounge Male International Airport. Dealing with passengers with Business and First Class Passengers and taking care for all requests until departure gate of Boarding. Worked in Finifenma and Saimaa Lounge Male International Airport. Dealing with passengers with Business and First Class Passengers and taking care for all requests until departure gate of Boarding.



Qatar Airways

• Qatar
• Airlines and Aviation
• 700 & Above Employee

• Intern

  • Jan 2008 - Nov 2008