Francisco L.

Global Product Support Manager at WiseTech Global
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Sydney Area, AU
Languages
  • Spanish -
  • English Native or bilingual proficiency
  • Portuguese Limited working proficiency

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Bio

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Credentials

  • Resillience at Work Accreditation
    ripen
    Sep, 2020
    - Nov, 2024
  • Safety White Card
    Express Online Training
    Jan, 2016
    - Nov, 2024
  • Black Belt in Thinking (BBIT)
    ViAGO Limited
    Feb, 2014
    - Nov, 2024
  • International Air Cargo Security
    Australian Federation of Freight Forwarders
    Mar, 2004
    - Nov, 2024
  • International Export Air Freight
    Australian Fedration of Freight Forwarders
    Jan, 2004
    - Nov, 2024
  • Transportation of Dangerous Goods
    Australian Federation of Freight Forwarders
    Jan, 2004
    - Nov, 2024
  • International Import Air Freight Procedures
    Austrslian Federation of Freight Forwarders
    Mar, 2003
    - Nov, 2024
  • Forklift Accreditation
    WorkCover Authority of New South Wales

Experience

    • Australia
    • Software Development
    • 700 & Above Employee
    • Global Product Support Manager
      • Jul 2022 - Present

      Leading 3 regions in Global Product support and CargoWise Cloud Services.

    • Manager - Global Product Support, EMEA/AMERICAS
      • Jan 2021 - Present

    • Product Manager - CRM, HRM and XRM
      • Mar 2013 - Dec 2020

      Product development

    • Product Associate - ASPAC
      • Apr 2011 - Mar 2013

      CORE Architecture

    • Product Associate - EMEA
      • Apr 2010 - Apr 2011

      Sales demonstrations Product Implementation projectsBusiness consultancySystems trainingBusiness GAP analysisTechnical implementationDetailed specification documentationClient workshops

    • Business Consultant / CargoWise Systems Trainer
      • Mar 2007 - Apr 2010

    • Australia
    • Transportation, Logistics, Supply Chain and Storage
    • 1 - 100 Employee
    • Air Freight Manager
      • Mar 2005 - Mar 2007

    • Export Air Freight Coordinator
      • Jan 2004 - Mar 2005

    • Import Air Freight Coordinator
      • Dec 2002 - Jan 2004

Education

  • Learning logistics
    International Logistics (Traineeship)
    2003 - 2003
  • TAFE NSW
    Pre-apprenticeship, Motor Mechanical engineering
    2002 - 2002
  • TAFE NSW
    Information and Technology (Cert II), Information Technology
    2000 - 2001

Community

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