Fırat Çelik

Back End Developer at Mobiliva AR-GE Merkezi
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Contact Information
us****@****om
(386) 825-5501
Location
Atasehir, Istanbul, Turkey, TR

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Bio

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Credentials

  • Bilişim Hukuku
    BTK Akademi
    Jul, 2022
    - Nov, 2024
  • API ve API Testi
    BTK Akademi
    Jun, 2022
    - Nov, 2024
  • CSS
    BTK Akademi
    Jun, 2022
    - Nov, 2024
  • Yazılım Tasarım Desenleri
    BTK Akademi
    Jun, 2022
    - Nov, 2024
  • SQL
    BTK Akademi
    Dec, 2021
    - Nov, 2024
  • Web Programlama
    Turkcell Geleceği Yazanlar
    Dec, 2015
    - Nov, 2024

Experience

  • Mobiliva AR-GE Merkezi
    • Türkiye
    • Information Technology & Services
    • 1 - 100 Employee
    • Back End Developer
      • Jun 2021 - Present

      Used Technologies: .NET Core, PHP, MSSQL, Soap, Postman, Windows Server, IIS Used Technologies: .NET Core, PHP, MSSQL, Soap, Postman, Windows Server, IIS

  • SiteSiparis
    • Türkiye
    • Telecommunications
    • 1 - 100 Employee
    • Freelance Software Developer
      • Apr 2021 - Jun 2021

  • TSK (Türk Silahlı Kuvvetleri)
    • Türkiye
    • Defense and Space Manufacturing
    • 700 & Above Employee
    • Infantry Soldier
      • Nov 2020 - Apr 2021

  • Apple
    • United States
    • Computers and Electronics Manufacturing
    • 700 & Above Employee
    • Tier2+ Technical Support.
      • Jan 2020 - Feb 2020

    • Tier2 Technical Support.
      • Apr 2019 - Jan 2020

      Providing first class customer service.Providing support to level one advisors.Taking escalations from level one agent or other groups.Report and replicate potential bugs.Meet and exceed all kpi'sCreating and maintaining relationship’s with engineer’s for client’s that may need extensive trouble shooting for their issues.Help and mentor new hires and fellow advisor’s

    • Tier1 Technical Support.
      • Nov 2018 - Apr 2019

      Providing support to customer via phone and email for technical issue, subscriptions,compliants and refund requests.Handle customer queries,compliants and claimsescalation to higher level support in case of difiticult or time critical problems or need due to followup cases.Help and mentor new hires and fellow advisor’s

  • Ulus Etiket Matbaacılık Ambalaj San.Ltd.
    • Ataşehir, İstanbul, Türkiye
    • İntern Software Developer
      • Sep 2014 - Aug 2015

      herboykoli.com management and content editing herboykoli.com management and content editing

Education

  • Düzce Üniversitesi
    2015 - 2018
  • İbrahim Müteferrika Teknik ve Meslek Lisesi
    Lise, Web Tasarım ve Programlama
    2011 - 2015

Community

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