Experience

AAAFx

• Greece
• Financial Services
• 1 - 100 Employee

• Operations and Team Leader

  • Aug 2022 - 1 year 5 months

  London, England, United Kingdom Working in a FinTech broker, I provide outstanding customer support management, by phone, email, and live chat. Manage the contacts traffic, generating leads and transforming contacts into effective clients. Record time problem-solver. Bilingual in English and Portuguese.



Care By Us

• Healthcare Assistant

  • May 2020 - Jul 2022

  Hertfordshire, England, United Kingdom



Pharmadis SA

• Angola
• Pharmaceutical Manufacturing
• 1 - 100 Employee

• Project Manager Sales Marketing

  • Nov 2018 - Nov 2019

  Luanda, Angola During this time, I managed wholesales of pharmaceutical products and medical devices including new openings of new retail Kyambote trademark pharmacies, legal procedures, brand communication, targeting & positioning and full supply. Some of my selected achievements were: • Drove successful opening of first two new pharmacies of the chain in record time and the acquisition of new clients in the hospital sector, buying frequently. • Arranged weekly meetings with prospective and… Show more During this time, I managed wholesales of pharmaceutical products and medical devices including new openings of new retail Kyambote trademark pharmacies, legal procedures, brand communication, targeting & positioning and full supply. Some of my selected achievements were: • Drove successful opening of first two new pharmacies of the chain in record time and the acquisition of new clients in the hospital sector, buying frequently. • Arranged weekly meetings with prospective and existing customers, understanding customer needs and offering solutions to various challenges. • Evaluated performance against defined measures to continuously improve and develop the sales strategy, products and services. Show less



Soaend

• Market Consultant

  • Oct 2017 - Sep 2018

  Luanda, Angola I was responsible for providing specialised consultancy services in pharmaceutical market entry/ expansion and food (FMCG retail), KPYs.



Greenmed (Huafeng Group)

• Supply Chain Manager

  • Nov 2016 - Oct 2017

  Luanda, Angola I led buying of medication and pharmaceutical products and sales mainly in pharmacies and private hospitals I utilised my strong knowledge of import and customs procedures (air and sea freight) that effectively control the purchase and import process, thereby meeting delivery deadlines and enhancing financial efficiency (sell first/buy after). Some of my key achievements were : • Oversaw strategic plans formulation and implementation, budget preparation and qualitative and quantitative… Show more I led buying of medication and pharmaceutical products and sales mainly in pharmacies and private hospitals I utilised my strong knowledge of import and customs procedures (air and sea freight) that effectively control the purchase and import process, thereby meeting delivery deadlines and enhancing financial efficiency (sell first/buy after). Some of my key achievements were : • Oversaw strategic plans formulation and implementation, budget preparation and qualitative and quantitative data analysis. • Introduced Greenmed to strategic suppliers as a new/strong player in the Angolan market, building and nurturing strong relationships with suppliers. Show less



Codisa Medical

• Supply Chain Manager & Business Developer

  • Jan 2013 - Sep 2016

  Luanda, Angola I directed buying of medicines and pharmaceutical products for supply to Angolan public & private hospitals and pharmacies, undertaking all import procedures from origin until customs clearance (air and sea freight). Some of my key achievements were : • Recruited, trained and mentored a new, high-performance sales team, carrying out regular performance appraisals and sharing feedback. • Started sales to pharmacies supplying to most valuable chain regularly and built relationships with… Show more I directed buying of medicines and pharmaceutical products for supply to Angolan public & private hospitals and pharmacies, undertaking all import procedures from origin until customs clearance (air and sea freight). Some of my key achievements were : • Recruited, trained and mentored a new, high-performance sales team, carrying out regular performance appraisals and sharing feedback. • Started sales to pharmacies supplying to most valuable chain regularly and built relationships with key stakeholders. Show less



CPCH - Companhia Portuguesa Consumer Health, Lda

• Pharmaceutical Manufacturing
• 1 - 100 Employee

• Beauty Advisor - DARPHIN Skin Care

  • Sep 2010 - Sep 2011

  Lisbon, Portugal I was a Darphin Beauty Advisor , in Pharmacy and Parapharmacies. Trained and motivate Pharmacy team to sell Darphin, gave direct advice to customers, cross selling and up selling, fidelity card, client engagement, events, and merchandising.



Sanofi

• France
• Pharmaceutical Manufacturing
• 700 & Above Employee

• Medical Information Specialist

  • Sep 1993 - Dec 2006

  Lisbon, Portugal Working directly with Medical department and Marketing, communicate scientific and accurate information to GP´s, Cardiologists, Internal Medicine and Pharmacies, according to company´s strategy and legal guidelines. Attend Scientific meetings and medical congresses. Key Achievements: Lidership in record time in market share on geographic territory of my team responsibility. Launchement of new medicines, creating a high envolvement of opinion leaders, and stakeholders