Fábián Zoltán

at Mercarius Flottakezelő Kft.
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Contact Information
us****@****om
(386) 825-5501
Location
Zsámbék, Pest, Hungary, HU

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Experience

    • Hungary
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
      • Jan 2023 - Present

      IT operation, IT project management, Business analyst, Digitization

      • Jan 2020 - Jan 2023

      The main task is to provide the highest quality level of services in order to increase the customer satisfaction.

    • Netherlands
    • Financial Services
    • 700 & Above Employee
    • Head of Customer Care Department & Driver Center Manager
      • Jun 2016 - Jan 2020

      Customer Service management contact with fleet management. 2 groups Customer Care & Driver Center. Customer Service management contact with fleet management. 2 groups Customer Care & Driver Center.

    • Hungary
    • Insurance
    • 1 - 100 Employee
      • Jul 2013 - Jun 2016

      Call Center management, assistance with insurance products. Managed four groups: Contact Center, Telesales group, Customer Service and Complaint Management group

      • Jun 2009 - Jun 2013

    • Telesales Manager
      • Mar 2003 - Jul 2007

Education

  • College of Szolnok
    Economist in Commerce and Marketing Specialisation in Sales Organisation, Commerce and Marketing
  • Mechatronika High School
    Information Technology, Technic
  • Szent György Biztonságtechnikai és Informatikai Szakiskola
    Economics, Economic Informatics

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