Ezra Kumar
Creative Director at Mystery Monks- Claim this Profile
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Topline Score
Bio
Credentials
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Sun Certified Java Programmer
Sun MicrosystemsJan, 2009- Nov, 2024 -
Prince2 Certified Project Manager
APMG-InternationalJul, 2015- Nov, 2024
Experience
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Mystery Monks
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India
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Internet Marketplace Platforms
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1 - 100 Employee
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Creative Director
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Jul 2020 - Present
• Managed and directed graphical animation projects, ensuring delivery in accordance with exacting client expectations. • Devised and implemented project timelines, allocated resources, conducted comprehensive research, set clear expectations and provided constructive critique to achieve premium quality outputs within designated timeframes. • Established and maintained enduring client relationships to foster business continuity and further company growth. • Managed and directed graphical animation projects, ensuring delivery in accordance with exacting client expectations. • Devised and implemented project timelines, allocated resources, conducted comprehensive research, set clear expectations and provided constructive critique to achieve premium quality outputs within designated timeframes. • Established and maintained enduring client relationships to foster business continuity and further company growth.
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Auto Angels India
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India
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Automotive
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Co-Founder
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May 2021 - Jul 2022
•Launched a start-up venture in partnership with two colleagues, introducing a pioneering subscription-based waterless car cleaning service. •Devised and implemented a strategic roadmap to effectively acquire local business opportunities, driving sustainable growth and expanding market presence. •Established collaborative partnerships with influential construction companies, leveraging synergies to deliver mutually beneficial services and promotions that fueled ongoing growth and success. •Launched a start-up venture in partnership with two colleagues, introducing a pioneering subscription-based waterless car cleaning service. •Devised and implemented a strategic roadmap to effectively acquire local business opportunities, driving sustainable growth and expanding market presence. •Established collaborative partnerships with influential construction companies, leveraging synergies to deliver mutually beneficial services and promotions that fueled ongoing growth and success.
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Esdras Consultants
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Hyderabad Area, India
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Managing Director
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Mar 2018 - Sep 2021
•Applied the principles and methodologies of Prince2 project management, ensuring the efficient and timely delivery of projects with a track record of success. •Managed and directed diverse projects including logos, creatives, HTML emailers, and websites, consistently exceeding client expectations. •Implemented structured project workflows, established timelines, and effectively recruited and managed a high-performing team to achieve exceptional project outcomes and deliverables. •Applied the principles and methodologies of Prince2 project management, ensuring the efficient and timely delivery of projects with a track record of success. •Managed and directed diverse projects including logos, creatives, HTML emailers, and websites, consistently exceeding client expectations. •Implemented structured project workflows, established timelines, and effectively recruited and managed a high-performing team to achieve exceptional project outcomes and deliverables.
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Deloitte
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Business Consulting and Services
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700 & Above Employee
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Analyst, Client Account Management
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Dec 2016 - Feb 2018
•Provided essential support for client strategic and financial planning processes, conducting thorough research and gathering pertinent materials for optimal outcomes. •Collaborated closely with account teams and stakeholders to deliver exceptional account management services, leveraging analytical skills and attention to detail to surpass client expectations. •Contributed to the development and implementation of effective team communications and tools, including account websites and newsletters on the SharePoint 2010 platform, enhancing client interactions and engagement. •Played a critical role in supporting the pursuit process for Deloitte's Global Crown Jewel accounts, adeptly managing requests for proposals and information and leveraging industry expertise to drive successful outcomes. Show less
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SmartDrive Systems
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United States
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IT Services and IT Consulting
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200 - 300 Employee
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Project Manager
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Jun 2016 - Dec 2016
•Expertly managed orders and ensured accuracy in product, pricing, invoicing and contract information, employing keen attention to detail. •Utilized Salesforce CRM and Microsoft Dynamic AX tool to streamline order management, tracking, and fulfillment processes, consistently surpassing customer expectations. •Developed and maintained strong relationships with warehouses, customers, and technical support teams, fostering effective communication and collaboration to drive cost reduction and operational efficiency. •Delivered timely and detailed reports to senior management, facilitating transparent project tracking and contributing to the overall success of the organization. Show less
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TechJordan
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Hyderabad Area, India
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Project Manager
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Jan 2014 - Apr 2016
•Managed end-to-end project lifecycle, overseeing the successful implementation of multiple propositions and delivering real-world solutions. •Proactively identified new opportunities and innovative ideas to drive mutual growth and generate added value for clients and the organization. •Proficiently handled training, planning, auditing, scheduling, and reporting on project activities to ensure operational efficiency and maximize outcomes. •Managed end-to-end project lifecycle, overseeing the successful implementation of multiple propositions and delivering real-world solutions. •Proactively identified new opportunities and innovative ideas to drive mutual growth and generate added value for clients and the organization. •Proficiently handled training, planning, auditing, scheduling, and reporting on project activities to ensure operational efficiency and maximize outcomes.
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PCMS Group
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United Kingdom
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IT Services and IT Consulting
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1 - 100 Employee
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Contact Centre Agent
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Jul 2012 - Oct 2013
•Established and maintained long-lasting, influential relationships with business owners, fostering trust and confidence to effectively promote products and services. •Meticulously managed account information, ensuring accuracy and attention to detail in sales transactions and promotions to prevent fraud and mitigate complaints. •Strategically utilized upselling techniques to expand customer product range, driving company sales and enhancing revenue generation. •Established and maintained long-lasting, influential relationships with business owners, fostering trust and confidence to effectively promote products and services. •Meticulously managed account information, ensuring accuracy and attention to detail in sales transactions and promotions to prevent fraud and mitigate complaints. •Strategically utilized upselling techniques to expand customer product range, driving company sales and enhancing revenue generation.
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Lifestyle Advertising
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Birmingham, United Kingdom
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Direct Sales Executive
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Oct 2011 - Dec 2011
• Introduced a new technique of selling the service and not the product which resulted in 40% increase in sales growth and reduced fraud complaints. • Developed emotional laddering perspective based on field intercept and customer observations. • Trained, developed and promoted team members in order to build my own team. • Maintain polite professionalism even with difficult customers. • Introduced a new technique of selling the service and not the product which resulted in 40% increase in sales growth and reduced fraud complaints. • Developed emotional laddering perspective based on field intercept and customer observations. • Trained, developed and promoted team members in order to build my own team. • Maintain polite professionalism even with difficult customers.
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Coventry University
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United Kingdom
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Higher Education
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700 & Above Employee
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Student Support Ambassador
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Sep 2010 - Sep 2011
• Chosen as an ambassador to support students during welcome week and open days. • Provided effective solution to student enquiries through verbal and email. • Used my IT skills to self-learn and manage University databases for module evaluations. • Assisted in Campus tours and helped international students to get accustomed to the University campus. • Chosen as an ambassador to support students during welcome week and open days. • Provided effective solution to student enquiries through verbal and email. • Used my IT skills to self-learn and manage University databases for module evaluations. • Assisted in Campus tours and helped international students to get accustomed to the University campus.
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Education
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2010 - 2011
Coventry University
Master of Business Administration (M.B.A.), Information Technology -
2003 - 2007
Anna University
Bachelor of Engineering (B.E.), Computer Science -
1995 - 2001
Modern School
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Modern School
Community
