International Manager

• Jun 2020 - Present

International Inside Sales Representative

• Sep 2020 - Sep 2021

International and BENELUX Inside Sales & Customer Service

• May 2020 - Sep 2020

Account Manager

• Feb 2018 - May 2019

Building and maintaining strong business relationships with HR and L&D Managers of international companies to conduct both renewal and new business sales interactions. Holding phone and face-to-face meetings with clients in English, Italian, French and Spanish while creating proposals, negotiating, closing deals and following up on clients’ after sales. Identifying growth opportunities, expanding existing accounts’ by increasing the contract value and hunting for new business opportunities. Forecasting and tracking key account metrics, developing an effective sales reporting system and detailed account plans. Collaborating with the customer service team to ensure clients' retention as well as a timely and successful delivery of the service. Assistance in recruiting, interviewing and training new candidates. Show less

Sales Assistant

• Sep 2016 - Feb 2018

Delivering customer service, supported with marketing skills with the emphasis on the company’s shared values. Responsible for delivering a friendly and helpful customer service experience with an outgoing and enthusiastic attitude. Maintaining high standards of presentation and cleanliness across the store. Demonstrating good product knowledge to customers on offers and the variety of products. Responding to the individual needs of the customer with the provision of the required product. Delivering customer service, supported with marketing skills with the emphasis on the company’s shared values. Responsible for delivering a friendly and helpful customer service experience with an outgoing and enthusiastic attitude. Maintaining high standards of presentation and cleanliness across the store. Demonstrating good product knowledge to customers on offers and the variety of products. Responding to the individual needs of the customer with the provision of the required product.

Foreign Students' Chinese Summer Camp

• Jul 2015 - Aug 2015

Completion of 58 lessons with honors of the Chinese language and culture. Selected from a range of students, the BICC covered the accommodation and expenses for experiencing the Chinese culture and history. Group activities were continually encouraged within and outside the campus, where we developed multicultural relationships between over 30 nationalities. Activities such as Tai-chi, Chinese calligraphy and cooking were also at our disposal and mentored by Chinese families and individuals from outside the campus with who we could exchange practices and basic conversations with. Show less

Au pair

• Sep 2014 - Mar 2015

Supervising and managing the activities and the nutrition needs of a toddler while learning the language. Emphasis was put on outdoor, cultural and learning activities that helped to build a long-lasting sister-like relationship. The experience in France was enriched by a journey on foot starting from La Rochelle to Caen, where I visited and explored the culture and landscapes of small villages and big cities, developing new knowledge and understanding in every step that was made and in every story that was shared. Show less

Supervisor and Manager Assistant

• Nov 2013 - Sep 2014

Multi-tasking in a fast paced, international environment, while focusing on excellent customer service. Responsible for the efficient communication and task coordination between the different hotel-departments, while supervising the correct allocation of rooms. Development of positive leadership competences and attentive conflict-resolution skills while working under pressure. Multi-tasking in a fast paced, international environment, while focusing on excellent customer service. Responsible for the efficient communication and task coordination between the different hotel-departments, while supervising the correct allocation of rooms. Development of positive leadership competences and attentive conflict-resolution skills while working under pressure.

Sales Assistant

• Sep 2013 - Oct 2013

Temporary job of reinforcement during busy times. Temporary job of reinforcement during busy times.

Flight Attendant training

• Sep 2012 - Mar 2013

Theoretical and practical training involving basic knowledge of aviation operations and regulations and related psychology and medicine studies. Theoretical and practical training involving basic knowledge of aviation operations and regulations and related psychology and medicine studies.

Waitress

• Mar 2010 - Sep 2012

Seasonal restaurant open from Easter to end- Summer season. Seasonal restaurant open from Easter to end- Summer season.