System Analyst

• Jul 2022 - Present

DBA SQL Server Oracle

• Jun 2018 - Jul 2022

Solutions Analyst

• Mar 2018 - Jun 2018

IT Partner + Finance & Capabilities Analyst

• Jul 2012 - Feb 2018

Financial responsibility (planning & control) for IT for Caribbean and Central America countries (Puerto Rico, Dominican Republic, Guatemala, Panama, Honduras, Costa Rica & El Salvador). Support to Global, Regional and Local teams in finance matters related to IT. Support to CIO in Annual Operating and Mid-Term Strategic Plans construction and follow up of IT Agenda with IT Team Members. Socialize requirements with business (Puerto Rico).

Continous Improvement Coordinator

• Jan 2010 - Jul 2012

Continuous Improvement projects related to master files, workflows, process optimization (cost and complexity reduction) and data quality improvement. Successful Master File and Transactional data migration from Oracle to SAP.

Programmer & BI Analyst

• Dec 2002 - Jan 2010

Give support to backoffice (Oracle Suite) and business intelligence (Cognos Suite) applications. Develop custom programs and interfaces. Socialize, Analyze and develop reports and solutions for business needs.

S&D HHC EUC Support & LAN Administration

• Apr 1999 - Dec 2002

Configure and give support to handhelds and S&D (Sales and Warehouse) systems and users. PC and applications support to users. LAN Administration for all Frito Lay (Pepsico Foods) locations in Puerto Rico (Guaynabo, Cataño, Barceloneta, Ponce and Mayaguez).

Technical Customer Service Representative

• Oct 1998 - Mar 1999

Develop Solutions to Customers (Software / Hardware) and sales representative. Analyze and code programs to present models of product to customers. Install hardware and software in and out of the office. Give technical support and business information to customers. Sell computers, POS and related equipment. Develop Solutions to Customers (Software / Hardware) and sales representative. Analyze and code programs to present models of product to customers. Install hardware and software in and out of the office. Give technical support and business information to customers. Sell computers, POS and related equipment.

Development & LAN Administration

• Jan 1997 - Oct 1998

Investigate and solve computer software and hardware problems. Design and code custom applications in order to automate administrative tasks. Perform LAN Administration tasks on a network with over 500 users and two Windows NT Servers. Also performed Web Site developing and administration. Investigate and solve computer software and hardware problems. Design and code custom applications in order to automate administrative tasks. Perform LAN Administration tasks on a network with over 500 users and two Windows NT Servers. Also performed Web Site developing and administration.

Programmer Analyst

• Sep 1996 - Dec 1996

Analyze logical problems, and implement solutions to solve them using COBOL for software development. Analyze logical problems, and implement solutions to solve them using COBOL for software development.