Experience

Xanitos, Inc.

• United States
• Hospitals and Health Care
• 300 - 400 Employee

• Assistant Director

  • May 2021 - 2 years 8 months

  City of Hope Lennar Foundation Cancer Center Orange County Directs and oversees operational needs of the EVS Department. Coordinates the tasks of the subordinate supervisory staff. Assures that staff is trained in accordance with The Joint Commission guidelines. Schedules staff to meet the needs of the facility doing so in line with budgetary constraints. Acts as the administrative liaison between key client contacts and the department

• Environmental Services Manager

  • Mar 2017 - May 2021

  Duarte, California -30+ Direct Reports -Participate in staff selection process. Interview candidates as needed. Schedule days off, holidays and vacations, ensuring that the account's needs are met in accordance with hours and position control. -Assign personnel to established work areas or project duties. -Conducts quality assurance checks and manages materials inventory as well as general use of equipment. -Ensure that staff receives proper orientation, initial training, and ongoing… Show more -30+ Direct Reports -Participate in staff selection process. Interview candidates as needed. Schedule days off, holidays and vacations, ensuring that the account's needs are met in accordance with hours and position control. -Assign personnel to established work areas or project duties. -Conducts quality assurance checks and manages materials inventory as well as general use of equipment. -Ensure that staff receives proper orientation, initial training, and ongoing education. -Provide individual guidance and motivation to staff to enable each one to perform to his/her fullest potential. -Discipline associates when necessary according to progressive disciplinary guidelines. -Prepare associate disciplinary and variance reports and conduct follow-up investigation as needed, reporting findings to Account Manager. Prepare disciplinary action notices and conduct follow-up as required. Conduct disciplinary meetings with associates with guidance from Account Manager. -Maintain an environment that is in sanitary, attractive and orderly condition. -Demonstrate and promote Xanitos' culture, values, and management philosophy. -Demonstrate quality leadership in meeting performance plans. -Build relationships with key hospital staff including but not limited to House Supervisor, Nursing Directors, Nurse Managers, PCA's and RN's



Hospice Source

• United States
• Medical Equipment Manufacturing
• 1 - 100 Employee

• Site Operations Manager

  • Oct 2016 - Mar 2017

  Pico Rivera, California -11 direct reports responsible for equipment delivery, pick-ups, cleaning -Dispatching: Coordinate Routes for drivers to ensure on-time delivery/pick-ups -Works directly with Hospice Partners and/or patients families to ensure delivery of patient ready medical equipment -Responsible for managing DME equipment for 900+ area patients/accounts in the Greater Los Angeles Area & Orange County



Universal Hospital Services

• United States
• Hospitals and Health Care
• 400 - 500 Employee

• Operations Manager - Asset Management

  • May 2016 - Aug 2016

  Cedars-Sinai Medical Center -Managed over 225 specialty air mattresses & 100 bed frames at Cedars-Sinai Medical Center -Monthly billings of over $120,000. -10 direct reports responsible for equipment inventory, cleaning, testing and ensuring medical equipment and supplies are available for patient treatments. -Managed all employee schedules & payroll responsibilities -Recruit, hired, coached and developed all new staff. -Experience managing equipment utilization to at least 70% (nationwide average is… Show more -Managed over 225 specialty air mattresses & 100 bed frames at Cedars-Sinai Medical Center -Monthly billings of over $120,000. -10 direct reports responsible for equipment inventory, cleaning, testing and ensuring medical equipment and supplies are available for patient treatments. -Managed all employee schedules & payroll responsibilities -Recruit, hired, coached and developed all new staff. -Experience managing equipment utilization to at least 70% (nationwide average is 40%) -Worked closely with Hospital C-Suite on special projects, creating specific reports for customer. -Working with nursing staff on equipment needs. -Experience managing P&L Statements -Logistics, Supply Chain, Delivery Tracking -Exceptional customer service skills and training new staff -12 years of experience managing people -Efficient in Microsoft Office -HIPAA Compliant -Patient and Hospital Staff Inservicing -Hand selected by senior staff to manage this new program when the facility asked for more service.

• Operations Manager - Asset Management

  • May 2014 - May 2016

  City of Hope Medical Center - Duarte, Ca -Managed over 2,000 pieces of moveable medical equipment at City of Hope Medical Center. -Monthly billings of over $100,000 -7 direct reports responsible for equipment inventory, cleaning, testing and ensuring medical equipment and supplies are available for patient treatments. -Recruit, hired, coached and developed all new staff -Managed all employee schedules & payroll responsibilities -Experience managing equipment utilization to at least 80% (nationwide average is… Show more -Managed over 2,000 pieces of moveable medical equipment at City of Hope Medical Center. -Monthly billings of over $100,000 -7 direct reports responsible for equipment inventory, cleaning, testing and ensuring medical equipment and supplies are available for patient treatments. -Recruit, hired, coached and developed all new staff -Managed all employee schedules & payroll responsibilities -Experience managing equipment utilization to at least 80% (nationwide average is 40%) -Safety and Environment of Care Committee Member -Worked closely with Hospital C-Suite on special projects, creating specific reports for customer. -Working with nursing staff on equipment needs. -Lowered Infection Control Violations by 80% and Loss of Equipment to 0. -Experience managing P&L Statements -Exceptional customer service skills and training new staff -12 years of experience managing people -Efficient in Microsoft Office -Worked under the Operations Manager

• Operations Coordinator

  • Mar 2007 - May 2014

  City of Hope Medical Center Duarte, Ca / Northbay Medical Center Fairfield, Ca -Managed over 800 pieces of moveable medical equipment at Northbay Medical Center/VacaValley Hospital -Monthly billings of over $50,000 -4 direct reports responsible for equipment inventory, cleaning, testing and ensuring medical equipment and supplies are available for patient treatments. -Managed all employee schedules & payroll responsibilities -Experience managing equipment utilization to at least 80% (nationwide average is 40%) -Worked closely with Hospital C-Suite on… Show more -Managed over 800 pieces of moveable medical equipment at Northbay Medical Center/VacaValley Hospital -Monthly billings of over $50,000 -4 direct reports responsible for equipment inventory, cleaning, testing and ensuring medical equipment and supplies are available for patient treatments. -Managed all employee schedules & payroll responsibilities -Experience managing equipment utilization to at least 80% (nationwide average is 40%) -Worked closely with Hospital C-Suite on special projects, creating specific reports for customer. -Working with nursing staff on equipment needs. -Exceptional customer service skills and training new staff -Efficient in Microsoft Office

• Service Representative

  • Aug 2006 - Mar 2007

  Los Angeles, Ca This important role is responsible for equipment management tasks in the hospital, including: delivering equipment, accessories and disposables to patient rooms; delivering equipment to standby locations; picking up soiled equipment; cleaning and processing equipment; conducting equipment tracking rounds throughout the patient rooms; and recording each activity by scanning equipment as it is completed.



Disneyland Resort

• United States
• Entertainment
• 700 & Above Employee

• Attractions Trainer & Ride Operator

  • Apr 2005 - Aug 2006

  Anaheim, Ca Responsible for training new employees on Disney policies, world class customer service, ride operations procedures and all job functions relating to attraction operations(including E-Ticket attractions) at the Disneyland Resort in Anaheim, California. -Operated 5 attractions within the park -Worked extremely well with others in a fast paced and extremely busy environment -Worked very well under pressure in a crowded and loud environment -Dealt with guest concerns and brought… Show more Responsible for training new employees on Disney policies, world class customer service, ride operations procedures and all job functions relating to attraction operations(including E-Ticket attractions) at the Disneyland Resort in Anaheim, California. -Operated 5 attractions within the park -Worked extremely well with others in a fast paced and extremely busy environment -Worked very well under pressure in a crowded and loud environment -Dealt with guest concerns and brought exceptional customer service to their Disney Experience -Awarded two times for exceptional customer service via guest compliments Show less



Dr. Java Coffee & Gifts

• Barista/Store Manager

  • May 2003 - Mar 2005

  Whittier, Ca I worked as a Barista and Store Manager at Dr. Coffee in Whittier, Ca. My job was to make coffee based drinks for all of our guests to the highest standards. As store manager I ordered product for the daily operations of both the coffee shop proper and the gift shop attached to it. The gift shop included managing and displaying food items, gift cards, end cap displays and various other products. I opened and closed out the cash register each day. Was responsible for 6 employee work schedules… Show more I worked as a Barista and Store Manager at Dr. Coffee in Whittier, Ca. My job was to make coffee based drinks for all of our guests to the highest standards. As store manager I ordered product for the daily operations of both the coffee shop proper and the gift shop attached to it. The gift shop included managing and displaying food items, gift cards, end cap displays and various other products. I opened and closed out the cash register each day. Was responsible for 6 employee work schedules and training new staff. Excellent Customer Service Show less