Experience

Foundation for Partnership Initiatives in the Niger Delta (PIND)

• Nigeria
• Non-profit Organizations
• 1 - 100 Employee

• Information Technology Specialist

  • Jun 2021 - Present

  As an experienced Information Technology and Salesforce Administrator, I am passionate about leveraging technology to drive business growth and productivity. With an Msc degree in information Technology and over 6+years of experience in IT and Salesforce Administration, I have developed a deep understanding of IT infrastructure and software systems, as well as the Salesforce platform. I have effectively identified and mitigated vulnerabilities, implemented security measures, and responded to incidents. My expertise in maintaining a secure digital environment and staying abreast of industry trends has contributed significantly to enhancing the organization's cybersecurity posture. I have gained expertise in managing and maintaining IT infrastructure, ensuring data security, and identifying and implementing technology solutions that improve business processes. I have also demonstrated a strong ability to configure and customize Salesforce, including workflows, process builder, and custom objects. I am highly skilled in project management, problem-solving, and collaboration, and have a proven track record of delivering results on time and within budget. Additionally, I have excellent communication skills, both written and verbal, and am able . Certifications: Salesforce Administrator Certification, Skills: IT infrastructure management Network systems Security Cloud-based systems Salesforce configuration and customization Workflows Process builder Custom objects Project management Problem-solving Collaboration Communication Show less



International Rescue Committee

• United States
• Non-profit Organization Management
• 1 - 100 Employee

• Information Communication Technology Officer

  • Jun 2017 - Jun 2021

  As an IT Officer at IRC, I am responsible for ensuring the smooth operation and maintenance of the company's technology systems. My duties include: Overseeing the installation and configuration of hardware and software systems Managing and monitoring network and server infrastructure Troubleshooting technical issues and providing support to end-users Developing and implementing IT policies and procedures to ensure security and compliance Conducting regular system backups and disaster recovery planning Collaborating with other departments to identify and implement technology solutions that meet business needs Staying up-to-date with emerging technologies and trends in the IT industry Managing vendor relationships and negotiating contracts for IT products and services Providing training and guidance to staff on the use of technology systems and tools With 5+ years of experience in the IT field, I bring a strong understanding of industry best practices and a track record of successfully implementing technology solutions that improve efficiency and productivity. I am a skilled communicator and collaborator, able to work effectively with both technical and non-technical stakeholders. Show less



American University of Nigeria

• Nigeria
• Higher Education
• 700 & Above Employee

• Information Technology Technical Support officer

  • Feb 2016 - May 2017

  As an Information Technology Technical Support Officer, I am responsible for providing technical support and assistance to users of various computer systems, software applications, and hardware devices. I possess a strong technical knowledge of computer systems, networking, and software applications. My primary responsibilities include troubleshooting technical issues, resolving software and hardware problems, and maintaining the overall health and functionality of the IT infrastructure. I possess excellent communication skills, and I am able to explain technical issues to non-technical users in an easy-to-understand manner. I am able to identify problems quickly and offer effective solutions to ensure minimal downtime for users. Additionally, I am skilled in prioritizing and managing multiple tasks and projects simultaneously. Show less